Fog installing Printer Issue

[John L Clark]

Fog log says that the printer we are installing on all machines is already installed but when you pull up the printers it is not listed. This is a network printer and not a TCP/IP printer. It is a shared printer off of our badge printing server.

[Sebastian Roth]

@John-L-Clark Which version of Windows and the fog-client do you use?

When did this work last and what was changed since then?

[John L Clark]

@sebastian-roth It was working last school year. Not sure when it stopped. We have found that if you install the printer manually and then remove it, it will install properly with Fog.

[John L Clark]

@sebastian-roth Windows 10 and Fog client is 0.12.0

[Sebastian Roth]

@John-L-Clark Should have phrased my question more precisely, which version of Windows 10?

[John L Clark]

@sebastian-roth I am sorry it is 21H1

[Sebastian Roth]

@john-l-clark said in Fog installing Printer Issue:

We have found that if you install the printer manually and then remove it, it will install properly with Fog.

That’s interesting. I suppose you installed via Windows GUI, right? Are you able to try and replicate the same steps but using rundll32 PrintUI calls?

rundll32.exe printui.dll,PrintUIEntry /if /b "printer name" /f "C:\fullpath\to\printer_driver.inf" /r "9100" /m "exact string for printer model as found in the INF file"

Or UNC path network printing:

rundll32.exe printui.dll,PrintUIEntry /ga /n "\\server\nameofsharedprinter"

[John L Clark]

@sebastian-roth

This is how I install it manually. I browse to it and right click and click connect. I will uninstall it on my computer and try it your way. Thanks