Type 2 error cannot capture

[edelemontex]

Hi all, currently trying to capture an image. Since it was last working, the server has been shut off, then crashed, and has since been copied to a VM server. The imaging process runs to 100% but then fails on this error message:

We attempted to change the permissions for /var/www/fog/lib/fog/fogftp.class.php to enable execution and it still failed. That is all we have tried thus far

[george1421]

@edelemontex Since you arrived at this point through a sorted and troubling past, lets have you run through this article to resync the service account password. https://forums.fogproject.org/topic/11203/resyncing-fog-s-service-account-password

[edelemontex]

@george1421 thank you so much! it worked perfectly.