• Recent
  • Unsolved
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login
  • Recent
  • Unsolved
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login

DELL 5060

Scheduled Pinned Locked Moved
Hardware Compatibility
4
24
3.8k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • T
    tice.stan
    last edited by Jun 24, 2021, 9:14 AM

    Hello,
    I have a problem with DELL 5060.
    They have 1 ssd SK hynix SC311 SATA 128GB for system and 1 HDD barracuda st500dm009 for DATA
    I use:
    FOG v1.5.9
    Kernel v5.10.34
    Multiple Partition Image - All Disks (Not Resizable)
    Registration and Capture work but deployment returns an error “no disk passed”.
    If I put back the kernel v4.19.145 it works normaly
    For the moment I have no problem with the kernel v4.19.145 but it can be interesting to find out where the problem comes from.
    Thank you

    1 Reply Last reply Reply Quote 0
    • S
      Sebastian Roth Moderator
      last edited by Jun 24, 2021, 12:30 PM

      @tice-stan Please help us debug this. Set the v5.10.34 kernel and schedule a debug deploy task. PXE boot the machine and hit ENTER twice to get to a command shell. Run the following commands, take a picture of the output and post that here:

      lspci -nn
      lsblk
      

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      T 1 Reply Last reply Jun 28, 2021, 9:22 AM Reply Quote 0
      • T
        tice.stan @Sebastian Roth
        last edited by Jun 28, 2021, 9:22 AM

        @sebastian-roth I hope that will help you.

        1.jpg

        G 1 Reply Last reply Jun 28, 2021, 12:26 PM Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Jun 28, 2021, 12:01 PM

          @tice-stan said in DELL 5060:

          but deployment returns an error “no disk passed”.

          Well from the picture of lsblk you posted we see that FOS can see the disks. So I guess the error on deployment is a different one! Please take a picture of the error you see when deployment fails and post that here.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          T 1 Reply Last reply Jun 28, 2021, 12:32 PM Reply Quote 0
          • G
            george1421 Moderator @tice.stan
            last edited by george1421 Jun 28, 2021, 6:27 AM Jun 28, 2021, 12:26 PM

            @tice-stan In addition to getting a clear image of the error as Sebastian recommended, I also think setting up a debug capture/deploy might give us a better understanding of what is going wrong.

            After you capture the image Sebastian asks for then schedule another capture/deploy debug session. Preferably the same process you used to capture the previously mentioned error message. At the FOS Linux prompt I want you to key in the following commands and then take a clear picture like you did for the previous lsblk command.

            1. cat /proc/cmdline
            2. uname -a
            3. lsblk
            4. Get a picture of that
            5. Start imaging in single step mode. Single step mode will require you to press enter between each break-point. Start imaging by keying in fog.
            6. Now watch for any errors, maybe an error is displayed just before the error in your screen shot. Take a picture and post it of any new or hidden error.

            This might not give us the answer we need, but this process will tell use where we don’t need to look for the problem.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            T 1 Reply Last reply Jun 28, 2021, 12:55 PM Reply Quote 1
            • T
              tice.stan @Sebastian Roth
              last edited by Jun 28, 2021, 12:32 PM

              @sebastian-roth 1.jpg

              1 Reply Last reply Reply Quote 0
              • T
                tice.stan @george1421
                last edited by Jun 28, 2021, 12:55 PM

                @george1421 1.jpg

                2.jpg

                All step return “Done” except the last one

                G 1 Reply Last reply Jun 28, 2021, 1:42 PM Reply Quote 0
                • G
                  george1421 Moderator @tice.stan
                  last edited by Jun 28, 2021, 1:42 PM

                  @tice-stan Every thing look good from a hardware standpoint. I think we will need to dig into the source image file to see how it was captured. I can say the way its setup it will probably put the OS disk as the HDD and make the sata 128GB as the d drive. That might be the issue where the drives might be switched in the configuration.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  T 1 Reply Last reply Jun 28, 2021, 1:48 PM Reply Quote 0
                  • T
                    tice.stan @george1421
                    last edited by Jun 28, 2021, 1:48 PM

                    @george1421 What is strange is that with an older kernel this works.
                    Do you think recapturing the image with the new kernel might help?

                    G 1 Reply Last reply Jun 28, 2021, 1:52 PM Reply Quote 0
                    • G
                      george1421 Moderator @tice.stan
                      last edited by Jun 28, 2021, 1:52 PM

                      @tice-stan One of the pictures missed was what version of the kernel you were running when the error occurred.

                      Its strange why lsblk and the system would see different values based on the kernel change only. There is something amiss here.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      T 1 Reply Last reply Jun 28, 2021, 2:43 PM Reply Quote 0
                      • T
                        tice.stan @george1421
                        last edited by Jun 28, 2021, 2:43 PM

                        @george1421 I removed sbd5 from the computer (I don’t know why there were two recovery volumes).
                        I recaptured the image with the 5.10.34 kernel.
                        I tried to deploye image and I have the same error.

                        I put back kernel 4.19.145 and i trie to deploye… and it works

                        G 1 Reply Last reply Jun 28, 2021, 3:37 PM Reply Quote 0
                        • G
                          george1421 Moderator @tice.stan
                          last edited by Jun 28, 2021, 3:37 PM

                          @tice-stan So does both 4.19 and 5.10 give you the same lsblk output. The error is inconsistent what we have been presented so far. Not saying you did anything wrong, only we have to be missing something.

                          Get a screen shot of this on both kernels
                          uname -a
                          lsblk

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          T 1 Reply Last reply Jun 29, 2021, 8:23 AM Reply Quote 0
                          • T
                            tice.stan @george1421
                            last edited by Jun 29, 2021, 8:23 AM

                            @george1421
                            4.19.145
                            4-19-145.jpg

                            5.10.34
                            5-10-34.jpg

                            G 1 Reply Last reply Jun 29, 2021, 12:04 PM Reply Quote 0
                            • G
                              george1421 Moderator @tice.stan
                              last edited by Jun 29, 2021, 12:04 PM

                              @tice-stan Well I see it but don’t believe it. The only difference is between the kernels. So the next question is what is the FOG imaging program doing at the time it throws the error.

                              Let me dig into the code.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              1 Reply Last reply Reply Quote 0
                              • S
                                Sebastian Roth Moderator
                                last edited by Jun 29, 2021, 8:31 PM

                                @george1421 @tice-stan This is really strange a switch of the Linux Kernel seems to be causing this error. From what I see in the code it’s this call to runPartprobe failing: https://github.com/FOGProject/fos/blob/master/Buildroot/board/FOG/FOS/rootfs_overlay/usr/share/fog/lib/funcs.sh#L2132

                                But I have no idea why $disk variable might be empty at this stage because it’s definitely being used a little bit further up in the same function (restorePartitionTablesAndBootLoaders) to restore the partition layout. If $disk would really be empty that would error out as well!?!

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                T 1 Reply Last reply Jul 2, 2021, 6:59 AM Reply Quote 0
                                • T
                                  tice.stan @Sebastian Roth
                                  last edited by Jul 2, 2021, 6:59 AM

                                  @sebastian-roth
                                  I don’t know if this question is for me ^^, but HDD is empty.

                                  1 Reply Last reply Reply Quote 0
                                  • D
                                    Deimos
                                    last edited by Jul 6, 2021, 10:38 AM

                                    Are there any solutions or hints? I am facing the same problem actually.

                                    Capture was no problem, but deploy runs into the same error.
                                    I need the kernel v4.19.145, I cannot find any download source

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by Sebastian Roth Jul 7, 2021, 2:53 PM Jul 6, 2021, 7:37 PM

                                      @Deimos Are you absolutely sure this is the same issue you run into? Do you have Dell 5060 machines as well? Does it fail with the exact same message afer “Restoring Partition Tables (GPT)” step?

                                      Good you mention the 4.19.145 kernel. When I read that at first I did not check the version number. Not sure where this kernel is from. It’s not available on our official kernel download site. @tice-stan Where did you get that kernel from or is there a typo in the version number?

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      T 1 Reply Last reply Jul 7, 2021, 6:55 AM Reply Quote 0
                                      • D
                                        Deimos
                                        last edited by Jul 7, 2021, 5:01 AM

                                        No, it is not a DELL. I will update Fog 1.5.5 to 1.5.9 today and make another test.

                                        1 Reply Last reply Reply Quote 0
                                        • T
                                          tice.stan @Sebastian Roth
                                          last edited by Jul 7, 2021, 6:55 AM

                                          @sebastian-roth
                                          4.19.145 kernel is the one that is installed at the same time as fog 1.5.9

                                          Capture.PNG

                                          G 1 Reply Last reply Jul 7, 2021, 2:53 PM Reply Quote 0
                                          • 1
                                          • 2
                                          • 1 / 2
                                          1 / 2
                                          • First post
                                            7/24
                                            Last post

                                          194

                                          Online

                                          12.1k

                                          Users

                                          17.3k

                                          Topics

                                          155.3k

                                          Posts
                                          Copyright © 2012-2024 FOG Project