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Error Installing Fog - FOG Multicast Management Server Failed

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FOG Problems
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  • T
    Tom Elliott
    last edited by Sep 6, 2013, 11:25 PM

    That’s exactly what I did, it’s installing right now, will just be a few more minutes.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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    • T
      Tom Elliott
      last edited by Sep 6, 2013, 11:32 PM

      Alright,

      Bad-news,

      Multicast management server started up just fine on my install.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • T
        Tom Elliott
        last edited by Sep 6, 2013, 11:34 PM

        How familiar are you with log files within linux?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • C
          chad-bisd Moderator
          last edited by Sep 6, 2013, 11:36 PM

          Did you make sure to update your sources/OS before installing FOG? On ubuntu, that’s apt-get update following by an apt-get upgrade.

          This makes sure you have the latest info on the packages. This can solve many a tricky install problem.


          If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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          • T
            Tom Elliott
            last edited by Sep 6, 2013, 11:37 PM

            She’s running centos 6.4, so:

            [CODE]yum -y update[/CODE]

            Would work much better (and yes I totally just learned how to use bb code element 🙂 )

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • T
              Tom Elliott
              last edited by Sep 7, 2013, 12:22 AM

              I’m starting to lean more towards this being a package issue.

              Are you sure you’re system is updated to it’s fullest extent?

              Also,

              After you’ve performed an install, can you give the last 20 lines of the file:

              /var/log/httpd/error_log

              This may be telling us your exact issue which would be extremely helpful as FOGMulticastManager is a PHP file, so error’s should be written there.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • C
                chad-bisd Moderator
                last edited by Sep 7, 2013, 12:26 AM

                You can open another terminal using ALT+F2, and do a [CODE]tail -f /var/log/syslog[/CODE] as you do the install.

                Toggle between the screens using ALT+F1 for the installer and ALT+F2 for the log.

                This might help us find what is happening.

                The syslog may be in a different location for CentOS. I’m kind of spoiled to Ubuntu.


                If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                • T
                  Tom Elliott
                  last edited by Sep 7, 2013, 12:28 AM

                  CentOS is:

                  [CODE]tail -f /var/log/messages[/CODE]

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                  • A
                    Amy Emberson
                    last edited by Sep 7, 2013, 1:19 AM

                    Everything is updated, i made sure to run the updates through yum at least three times today before starting the FOG installation. One thing I probably should mention is that i have another NIC on this VM which is disabled for now. This shouldnt interfere should it? Our plan is to run this on every vlan on our network, which will require multiples NICs.

                    As far as log files, no its been a while since I have used linux. I used to know bash shell really well bc of previous programming experience. Just been a while since ive utilized it. I will get you those lines as soon as I can.

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                    • T
                      Tom Elliott
                      last edited by Sep 7, 2013, 1:22 AM

                      Alright,

                      Is the nic you have available setup for bridged or NAT network?

                      If it’s NAT, that’s probably why you’re having an issue, outside traffic is allowed, but incoming traffic is not. Even if this isn’t the direct cause of the issue, it will cause issues down the road. When I setup my VM (I already deleted it) I had it set to NAT, and although everything installed fine on mine, I use virtualbox rather than VMWare, so it may be slightly different configurations in that regard. I’d try making sure your VM is using a bridged adapter versus the VM NAT network system.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
                      • C
                        chad-bisd Moderator
                        last edited by Sep 7, 2013, 2:15 AM

                        [B]When you run the installer, are you running it with SUDO or equivalent?[/B]

                        If you are and still having the issue, continue…

                        Ok. Checking through the 0.32 source code for a RedHat based install, it appears that it should be copying files to the init.d path and then trying to start those services using
                        [CODE]
                        service ${initdMCfullname} restart >/dev/null 2>&1;
                        service ${initdMCfullname} status >/dev/null 2>&1;
                        [/CODE]

                        where initdMCfullname=“FOGMulticastManager”;

                        the result of the “status” check is failing. Make sure in your init.d path (/etc/init.d possibly), you have a file called FOGMulticastManager, and its permissions are rwxr-xr-x root root.

                        If you do, try running
                        [CODE]
                        sudo service FOGMulticastManager restart
                        [/CODE]

                        and check the output.

                        If you need to, run
                        [CODE]
                        sudo service FOGMulticastManager status
                        [/CODE] and check the output.


                        If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                        • C
                          chad-bisd Moderator
                          last edited by Sep 7, 2013, 2:29 AM

                          If you look at the “status” option in the /etc/init.d/FOGMulticastManager script, you’ll see the command it’s using to check the status when you call it using:
                          [CODE]sudo service FOGMulticastManager status[/CODE].

                          Looks to be
                          [CODE]sudo status FOGMulticastManager[/CODE]

                          What do those commands give you?


                          If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                          • A
                            Amy Emberson
                            last edited by Sep 9, 2013, 2:38 PM

                            When trying to start the FOGMulticastManger service using
                            [CODE]service FOGMulticastManager start[/CODE]
                            It comes back and says Permission Denied. The path for that service is /opt/fog/service/FOGMulticastManager/FOGMulticastManager

                            I change the permissions like suggested above to rwxr-xr-x root root for the file /etc/init.d/FOGMulticastManager
                            Still says permission denied. The services are enabled.

                            NICs are set for bridged.

                            1 Reply Last reply Reply Quote 0
                            • T
                              Tom Elliott
                              last edited by Sep 9, 2013, 2:41 PM

                              Make sure you’re installing fog as user root.

                              Also, make sure you’re running the command chad’s stated as root.

                              If you’re logged in as another user, who has sudo privileges:

                              run the installfog.sh with:
                              [CODE]sudo ./installfog.sh[/CODE]

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 0
                              • C
                                chad-bisd Moderator
                                last edited by Sep 9, 2013, 2:43 PM

                                I updated my previous posts to include the sudo part just to clear up any confusion.


                                If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                                • A
                                  Amy Emberson
                                  last edited by Sep 9, 2013, 2:50 PM

                                  I’m logged in as root. Everything I’ve done on this server has been as root

                                  1 Reply Last reply Reply Quote 0
                                  • T
                                    Tom Elliott
                                    last edited by Sep 9, 2013, 2:55 PM

                                    I’d, still, highly recommend just logging in as root. Or sudo up to root with the command:

                                    [CODE]sudo su -[/CODE]

                                    Then run the installer.

                                    You’ll be in as root and won’t need to append the sudo command to every statement.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • C
                                      chad-bisd Moderator
                                      last edited by Sep 9, 2013, 2:55 PM

                                      If you are getting permission denied as root, even when using sudo, then there is something else wrong and not really a FOG problem. I don’t know where to go from here…


                                      If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

                                      1 Reply Last reply Reply Quote 0
                                      • T
                                        Tom Elliott
                                        last edited by Sep 9, 2013, 2:57 PM

                                        It’s almost as if you’ve got umasks turned on and/or the root filesystem is set as noexec within the fstab file.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • A
                                          Amy Emberson
                                          last edited by Sep 9, 2013, 3:00 PM

                                          We are going to start over from scratch. My boss wanted to use CentOS instead of Ubuntu because of more stability. I’ve convinced him now that we need to use what is RECOMMENDED! lol Sorry that this a been a roller coaster. Thanks for all your help!

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