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1.5.7, 1.5.8 & DEV Install issues

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FOG Problems
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  • S
    Sebastian Roth Moderator
    last edited by Mar 9, 2020, 5:10 PM

    @Sharo It’s a bit hard to guess as we don’t have installer logs yet but I will give it a try. Still you might take a look at the sub directory where you ran the FOG installer script from (e.g. fogproject/bin/error_logs) and post the last 10-20 lines of those files here.

    I am not sure why FOG 1.5.7 would fail on SSL CA issue. This version has been released long ago and many people have installed this version on Ubuntu 16.04.6 LTS I am sure. We’d need the logs to know what exactly went wrong.

    However, now all installations complain about mysql root user’s password. Mysql’s root pass was set manually, however I’ve always left this blank in other installations. as root I cannot login with the password I set. Very strange,

    FOG 1.5.7 didn’t care about that but we changed that in FOG 1.5.8. We had an issue in FOG 1.5.8 which would set a random DB root password but that should not be the case for Ubuntu 16.04.6 LTS I am fairly sure. Nevertheless it seems like you cannot login to the DB anymore and we need to fix that:

    systemctl stop mysql
    mysqld_safe --skip-grant-tables &
    mysqladmin -u root password
    mysqladmin -u root shutdown
    systemctl start mysql
    mysql -u root -p
    

    See if you can login with that last command properly again.

    So all in all I would say get the DB root access right, re-download the latest dev-branch and try again. We push commits to that often (sometimes daily) and so you need to re-pull for the latest.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    S 2 Replies Last reply Mar 9, 2020, 7:43 PM Reply Quote 0
    • S
      Sharo @Sebastian Roth
      last edited by Mar 9, 2020, 7:43 PM

      @Sebastian-Roth

      Hi Sebastian,

      Is “password” in red supposed to be my password or is password the password?

      1 Reply Last reply Reply Quote 0
      • S
        Sharo @Sebastian Roth
        last edited by Mar 9, 2020, 8:03 PM

        @Sebastian-Roth

        Here’s what I got after running those commands. You’re not going to hurt my feelings if you suggest I remove or default mysql and associated users 🙂

        Thank you for your help.

        fog_rootmysqlpass00.JPG

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Mar 10, 2020, 5:55 AM

          @Sharo said in 1.5.7, 1.5.8 & DEV Install issues:

          Is “password” in red supposed to be my password or is password the password?

          It’s supposed to be written like this. Don’t put in your password as command parameter as it will ask you on the console when calling it. You will see.

          Sorry, I forgot to mention you need to run those as root!

          sudo -i
          systemctl stop mysql
          mysqld_safe --skip-grant-tables &
          mysqladmin -u root password
          mysqladmin -u root shutdown
          systemctl start mysql
          mysql -u root -p
          

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          S 2 Replies Last reply Mar 16, 2020, 4:59 PM Reply Quote 0
          • S
            Sharo @Sebastian Roth
            last edited by Mar 16, 2020, 4:59 PM

            @Sebastian-Roth

            Hello, sorry for the delay here’s what I got:

            297a7fbb-2d45-48c7-ae31-31f340e33e2e-image.png

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            • S
              Sharo @Sebastian Roth
              last edited by Mar 16, 2020, 5:06 PM

              @Sebastian-Roth

              Here’s the rest of the command string:

              b9620f2b-8a48-40ce-b4a4-ce9543610c3a-image.png

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Mar 16, 2020, 7:37 PM

                @Sharo Seems like you are not able to stop the mysql service. Please run

                sudo -i
                ps ax | grep -i -e mysql -e mariadb
                systemctl stop mysql
                systemctl stop mysqld
                systemctl stop mariadb
                ps ax | grep -i -e mysql -e mariadb
                

                to see if we can shut it down properly this way.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                S 1 Reply Last reply Mar 16, 2020, 7:51 PM Reply Quote 0
                • S
                  Sharo @Sebastian Roth
                  last edited by Mar 16, 2020, 7:51 PM

                  @Sebastian-Roth

                  Hello, thank you for your response. Here’s what I got:

                  d5886d5d-d2f2-468b-98ef-2c891127cc61-image.png

                  Thank you

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Mar 16, 2020, 9:05 PM

                    @Sharo Well, database seems to be down now, so try:

                    sudo -i
                    mysqld_safe --skip-grant-tables &
                    mysqladmin -u root password
                    ...
                    mysqladmin -u root shutdown
                    systemctl start mysql
                    mysql -u root -p
                    

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    S 1 Reply Last reply Mar 18, 2020, 3:48 PM Reply Quote 0
                    • S
                      Sharo @Sebastian Roth
                      last edited by Mar 18, 2020, 3:48 PM

                      @Sebastian-Roth

                      I’m just going to reinstall Ubuntu 16.04 followed by creating a timeshift restore point pre 1.5.7 fog installation.

                      Could you point me to an updated install guide?

                      Thank you for your help.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by Mar 18, 2020, 6:06 PM

                        @Sharo It’s not that hard to get this back up. No need to reinstall just because of that. Shall we do a shared desktop session? See speak bubble in the top right corner.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
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