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    Capture problem

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    FOG Problems
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    • B
      benjamind
      last edited by

      Hi everyone,

      We got a problem when trying to catpure a new image :

      fb72fea2-bfbf-48e3-adbc-eae7ebfce1a0-image.png

      Does anyone please got an idea ?

      Thank you.

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        @benjamind Can you still access the FOG Web UI? Wow many hosts with fog-client installed do you have? Which version of FOG is currently installed?

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • B
          benjamind
          last edited by

          @Sebastian-Roth Thank you for your reply.

          We can still access the Web UI.

          We have 399 Hosts with fog-client installed.

          The version actually installed is 1.5.7.

          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @benjamind
            last edited by

            @benjamind Have you or did you change the password on the fogproject linux user? This is a service account owned and managed by the fog program. Something else to check is see if there is a directory in /images/dev directory that matches or looks like a mac address for the directory name. Normally these directories should not exist but only during an actual capture. If the directory exists and it matches the mac address of the target computer here, it also makes me think the fogproject user password was changed or there is a directory permission issue on the /images directory.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            1 Reply Last reply Reply Quote 0
            • B
              benjamind
              last edited by

              Hi @george1421,

              I didn’t change the fogprokect password.

              Thereis a directory in /images/dev/ that looks like a MAC address.

              What should be the permission for the directory /images/ ? I hacve some files with root:root and other with fogproject:root.

              george1421G 1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                @benjamind Run ls -alR /images und post the output here.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                B 1 Reply Last reply Reply Quote 0
                • george1421G
                  george1421 Moderator @benjamind
                  last edited by

                  @benjamind https://forums.fogproject.org/topic/13303/image-capturing-error-invalid-storage-group/2

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  1 Reply Last reply Reply Quote 0
                  • B
                    benjamind @Sebastian Roth
                    last edited by

                    @Sebastian-Roth said in Capture problem:

                    @benjamind Run ls -alR /images und post the output here.

                    root@fog4:/images# ls -alR /images
/images:
total 20
drwxrwxrwx  5 fogproject root 4096 oct.   3 13:52 .
drwxr-xr-x 21 root       root 4096 août  29 16:48 ..
drwxrwxrwx  6 fogproject root 4096 oct.   4 09:05 dev
drwxr-xr-x  2 root       root 4096 août  29 16:57 ISYS_W10_AvecSoftsPartition1
-rwxrwxrwx  1 fogproject root    0 août  29 16:48 .mntcheck
drwxrwxrwx  2 fogproject root 4096 août  29 16:48 postdownloadscripts

/images/dev:
total 24
drwxrwxrwx 6 fogproject root 4096 oct.   4 09:05 .
drwxrwxrwx 5 fogproject root 4096 oct.   3 13:52 ..
drwxrwxrwx 2 root       root 4096 oct.   4 11:30 1ca0b87640e0
drwxrwxrwx 2 root       root 4096 sept.  9 10:34 1ca0b87640ec
drwxrwxrwx 2 root       root 4096 oct.   4 10:09 dc4a3e73805e
-rwxrwxrwx 1 fogproject root    0 août  29 16:48 .mntcheck
drwxrwxrwx 2 fogproject root 4096 août  29 16:48 postinitscripts

/images/dev/1ca0b87640e0:
total 201346432
drwxrwxrwx 2 root       root         4096 oct.   4 11:30 .
drwxrwxrwx 6 fogproject root         4096 oct.   4 09:05 ..
-rwxrwxrwx 1 root       root            0 oct.   4 09:05 d1.has_grub
-rwxrwxrwx 1 root       root      1048576 oct.   4 09:05 d1.mbr
-rwxrwxrwx 1 root       root           47 oct.   4 11:30 d1.original.swapuuids
-rwxrwxrwx 1 root       root 202232012011 oct.   4 11:26 d1p1.img
-rwxrwxrwx 1 root       root   3945636748 oct.   4 11:30 d1p2.img
-rwxrwxrwx 1 root       root          250 oct.   4 09:05 d1.partitions

/images/dev/1ca0b87640ec:
total 1040
drwxrwxrwx 2 root       root    4096 sept.  9 10:34 .
drwxrwxrwx 6 fogproject root    4096 oct.   4 09:05 ..
-rw-r--r-- 1 root       root       0 sept.  9 10:34 d1.has_grub
-rw-r--r-- 1 root       root 1048576 sept.  9 10:34 d1.mbr
-rw-r--r-- 1 root       root      20 sept.  9 10:34 d1p1.img.000
-rw-r--r-- 1 root       root     250 sept.  9 10:34 d1.partitions

/images/dev/dc4a3e73805e:
total 204602528
drwxrwxrwx 2 root       root         4096 oct.   4 10:09 .
drwxrwxrwx 6 fogproject root         4096 oct.   4 09:05 ..
-rwxrwxrwx 1 root       root            0 oct.   4 08:04 d1.has_grub
-rwxrwxrwx 1 root       root      1048576 oct.   4 08:04 d1.mbr
-rwxrwxrwx 1 root       root 209511898862 oct.   4 10:09 d1p1.img
-rwxrwxrwx 1 root       root          250 oct.   4 08:04 d1.partitions

/images/dev/postinitscripts:
total 12
drwxrwxrwx 2 fogproject root 4096 août  29 16:48 .
drwxrwxrwx 6 fogproject root 4096 oct.   4 09:05 ..
-rwxrwxrwx 1 fogproject root  249 août  29 16:48 fog.postinit

/images/ISYS_W10_AvecSoftsPartition1:
total 201427840
drwxr-xr-x 2 root       root         4096 août  29 16:57 .
drwxrwxrwx 5 fogproject root         4096 oct.   3 13:52 ..
-rwxr-xr-x 1 root       root      1048576 août  29 16:57 d1.mbr
-rwxr-xr-x 1 root       root 206261019571 août  29 17:27 d1p1.img
-rwxr-xr-x 1 root       root          191 août  29 16:57 d1.partitions

/images/postdownloadscripts:
total 12
drwxrwxrwx 2 fogproject root 4096 août  29 16:48 .
drwxrwxrwx 5 fogproject root 4096 oct.   3 13:52 ..
-rwxrwxrwx 1 fogproject root  235 août  29 16:48 fog.postdownload

                    @george1421 said in Capture problem:

                    @benjamind https://forums.fogproject.org/topic/13303/image-capturing-error-invalid-storage-group/2

                    Should i change the permissions to fogproject:www-data ?

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by

                      @benjamind Permissions seem to be ok. Have you read through the other topic George linked?

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      B 1 Reply Last reply Reply Quote 0
                      • B
                        benjamind @Sebastian Roth
                        last edited by

                        @Sebastian-Roth

                        Yes, i do. That’s why i ask if i have to set the permissions to fogproject:www-data as they do in this topic.

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by

                          @benjamind Re-reading both topics I don’t think you have the same issue than in the other one. While gets the error message “Invalid Storage Group” you seem to receive an empty error from the server. Kind of strange. @george1421 Any more ideas you have for this out of the blue?

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          george1421G 1 Reply Last reply Reply Quote 0
                          • george1421G
                            george1421 Moderator @Sebastian Roth
                            last edited by

                            @Sebastian-Roth said in Capture problem:

                            Any more ideas you have for this out of the blue?

                            I’m not sure at this time where it can be, but I have noticed an uptick in people reporting this invalid storage group. I guess I’ll have to look into my dev environment to see what actually drives that error message and then try to back track from there.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            1 Reply Last reply Reply Quote 0
                            • S
                              Sebastian Roth Moderator
                              last edited by Sebastian Roth

                              @george1421 said in Capture problem:

                              I have noticed an uptick in people reporting this invalid storage group.

                              As mentioned in my last post it’s not the same error message everytime. A couple of times we hat the “Invalid Storage Node” but this one is not.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 0
                              • S
                                Sebastian Roth Moderator
                                last edited by

                                @benjamind Do you still get the very same error message (Error returned: <empty>)??

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                B 1 Reply Last reply Reply Quote 0
                                • B
                                  benjamind @Sebastian Roth
                                  last edited by

                                  @Sebastian-Roth No, i have changed the permissions to fogproject:root and delete the directories in /images/dev/ that looks like a MAC address.

                                  It works now.

                                  1 Reply Last reply Reply Quote 0
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