ASRock B360M Pro4 imaging issue

[Foglalt]

hello guys!

We ha a new hw at company, and we are having strange issue with it. During the imaging the stucks at a point telling cant get IP via dhcp. Actually it can, cos it is after it got already ip in the sooner step of pxe boot. Anyone maybe have such motherboard maybe? Looks like it is a driver issue or something, but as even the newest windows 10 knows nothing about it without personal attendance I think it is something really new, or having issues. It has an intel on board lan (well, on the specification page is confusing as says not too much about exact model number or i saw 1-2 different).

[george1421]

We need a bit more information to help you.

What version of FOG are you using?
What version of FOS Linux (kernel) are you using?

If you manually register this target computer, setup a debug capture/deploy then pxe boot the device. After a few screens of text that you need to clear using the enter key, you will be dropped to a linux command prompt. At the FOS Linux command prompt key in lspci -nn | grep -i net and post the results here.

Stay at the FOS Linux command prompt in case we need to have you type in a few more commands.

[Foglalt]

@george1421 said in ASRock B360M Pro4 imaging issue:

We need a bit more information to help you.

What version of FOG are you using?
What version of FOS Linux (kernel) are you using?

If you manually register this target computer, setup a debug capture/deploy then pxe boot the device. After a few screens of text that you need to clear using the enter key, you will be dropped to a linux command prompt. At the FOS Linux command prompt key in lspci -nn | grep -i net and post the results here.

Stay at the FOS Linux command prompt in case we need to have you type in a few more commands.

the fog is 1.4.4. but the kernel… atm i dont know. will check later. We had to urgently finish that machine (not from our hw pool), so for next detail I have to wait a bit, but will gather what you requested. S soon I come with info I hope.

[george1421]

@Foglalt To confirm the kernel on the FOG server key in

cd /var/www/html/fog/service/ipxe
file bzImage

That should report the kernel version. If you have less than 4.12.x then its probably missing the new intel nic driver.

[EduardoTSeoane]

I think that is missing lan driver, because it don’t try the udhcpd requests, but better report the kernel version to get response.

If you can’t get the kernel version download a 4.12.x or upper, assign it to the computer and try if it works, if it works you can set it as default on fog settings page.

[Foglalt]

@george1421 sorry, definitely my bad that i disappeared. we had to dismiss those hw and my boss killed my time that i can experiment.

bzImage: Linux kernel x86 boot executable bzImage, version 4.11.0 (root@debian64) #1 SMP Thu May 11 15:44:36 EDT 2017, RO-rootFS, swap_dev 0x7, Normal VGA

[george1421]

@Foglalt So are you still having issues or can we close this thread?

In the fwiw bucket, FOS Linux kernel 4.11.x doesn’t support the intel I219-xx version of network adapters. You might want to consider upgrading to at least 4.12.x if you want to stay on that version of FOG.

[Foglalt]

@george1421 I will skip this model if I can. I hope I will not have them back soon. Lets close it. ATM I dont that that hw at hand, and have other problems that needs solution (not fog related).

As for the fog versions. I would upgrade it when i will have time for it. BTW can it br upgraded directly from this “gap of versions”?

[george1421]

@Foglalt said in ASRock B360M Pro4 imaging issue:

As for the fog versions. I would upgrade it when i will have time for it.

At this time I’m only suggesting that you update the FOS Linux kernels in /var/www/html/fog/service/ipxe directory. There are two files there bzImage and bzImage32 (watch the case). Replace them with 4.12.3 versions from here: https://fogproject.org/kernels/

Download them, rename them to bzImage and bzImage32 respectively and then move them to the fog server in the path above. Be sure to rename the original files just in case you need them later. Once you are on at least 4.12 then the new(ish) hardware with the I219 network adapters (very common nowadays) will be supported.