HP Probook x360 11 G1 EE Unable to Image

[Quazz]

This particular model seems to be bad news in Linux environments in general.

People having trouble installing Linux on it, getting it to boot, etc

Also here’s a FOG thread of 2017: https://forums.fogproject.org/topic/10795/hp-x360-11-g1-ee/5

It’s unrelated otherwise, but it’s to illustrate that this particular piece of hardware has a legacy of being a pain in the ass.

[zagaeski]

@george1421 I spoke too soon. After setting BzImage32 and init_32.xz I receive the attached error when selecting Compatibility mode on the FOG menu.

[george1421]

@zagaeski CaSe iS imPORtant here. Its bzImage32 not BzImage32. No worries its an easy mistake to make.

[zagaeski]

@george1421 Ah yes, sorry. Corrected that mistake. I now get the white FOG menu, select Client System Information (Compatibility) and it reloads to the same menu but without formatting. If I select Run Memtest, I get a chainloading error.

[george1421]

@zagaeski So it never loads the compatibility testing? When you pick compatibility what happens? You should see it load bzImage32 and then init_32.xz Does the bzImage32 kernel ever start running or does it just pop back to the fog menu?

Memtest only works for bios based systems. I heard they have a version of memtest for uefi, but that’s not in this release of FOG.

[zagaeski]

@george1421 When I select compatibility it shows it loades bzImage32 ok and init_32 ok. Then flashes and goes to the FOG menu again without the formatting.

[george1421]

@zagaeski Will you take a screen shot of the host configuration where the kernel and init parameters are set?

[zagaeski]

@george1421

[george1421]

@zagaeski Well, I’m about out of ideas with this one.

I have 2 more ideas

1. Try using an older version of the FOS Linux kernel like 4.12.x or the latest ones 4.19.x. You can get the kernels from here: https://fogproject.org/kernels/ Remove the 32 bit settings you created for the 32 bit test. Download 4.12.3 kernel as bzImage412 and the 4.19.64 kernel as bzImage419 Then place the files in /var/www/html/fog/service/ipxe directory on the fog server. Then update the host kernel bzImage412 then test to see if you get the core dump and also bzImage419.

2. We might try booting fos linux from a usb drive. I don’t have a high confidence in this route because we will probably get a core dump too.

One last question since I can’t remember if I asked, is the firmware (bios) up to date on this hardware?

[Sebastian Roth]

@Quazz said in HP Probook x360 11 G1 EE Unable to Image:

This particular model seems to be bad news in Linux environments in general.
People having trouble installing Linux on it, getting it to boot, etc

To me this sounds pretty clear. We might still try to help getting this fixed but it won’t be easy I suppose. It’s not something FOG is doing wrong but HP decided to release a device that seems to be Linux unfriendly.

What I’d suggest is you download different kinds of Linux live CD ISOs and try booting those one after the other to see if any is able to boot up and run this hardware without issue. Ubuntu Live, Knoppix, Kanotix, CentOS live, openSUSE, SystemRescueCD, …