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    Imaging from Storage node fails

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    FOG Problems
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    • E
      ErwinBullen
      last edited by ErwinBullen

      Hi, i upgraded to FOG1.5.6 and have a problem with imaging from the storage node.
      It crashes randomnly (see photo)
      On the ‘defaultmember’ it works fine
      Storage nodes run on Ubuntu 18.04.02 LTS
      IMG_3253.jpg

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      • S
        Sebastian Roth Moderator
        last edited by

        @ErwinBullen Did you update all your nodes to 1.5.6?

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • E
          ErwinBullen
          last edited by

          Hi,
          yes, all nodes are 1.5.6
          I upgraded ubuntu on the SN without succes.
          I deleted the images on the SN so that a fresh copy was made from the default to the SN.
          I noticed there was another error before the picture above see attachment.
          IMG_3255.jpg

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          • S
            Sebastian Roth Moderator
            last edited by

            @ErwinBullen Hmmm, seems like the compressed image file cannot be read properly. Possibly it’s corrupt? Do you have enough space on your server to do an extraction test?

            cd /images/B-Blok-v18-v4
            file d1p2.img
            zcat d1p2.img > partition2_extraction_test.img
            

            Please take a picture of the output of those commands and post here.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • E
              ErwinBullen @Sebastian Roth
              last edited by ErwinBullen

              @Sebastian-Roth Hi, this is the output.
              It look fine to me.
              P1.jpg
              P2.jpg
              The error does not appear all the time. Sometimes (rare) it succeeds

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              • S
                Sebastian Roth Moderator
                last edited by Sebastian Roth

                @ErwinBullen That’s interesting. The compressed image file seems to de-compress just fine. Not what I expected.

                The error does not appear all the time. Sometimes (rare) it succeeds

                From my point of view this sounds like a hardware issue. Please to RAM checks (memtest) and see if it finds any error on this particular client!

                I expect the client/host to be the trouble maker here and not the storage node.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                • E
                  ErwinBullen @Sebastian Roth
                  last edited by

                  @Sebastian-Roth unfortunately it is not that simple.
                  I have the same on every machine i tested (more than 10) and on two different storage nodes. (with both a different Ubuntu Desktop version)
                  When i disable the StorageNodes, and use the defaultmember (initial fog instance with sql DB), the same pc’s all get their image perfectly.

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                  • S
                    Sebastian Roth Moderator
                    last edited by

                    @ErwinBullen Ok, thanks for the update. So I definitely went down the wrong track assuming this was only on one machine.

                    Is it always sda2 failing as seen in the two pictures? Maybe it’s some kind of network (driver) issue?! Just blindly guessing here.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • E
                      ErwinBullen @Sebastian Roth
                      last edited by ErwinBullen

                      @Sebastian-Roth Hi Sebastian. It runs on a VMware. I’ll try with another network adaptor.
                      Do you know a way to manual extract the image over te network to another machine/folder so i can test the network card of the server ?

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                      • S
                        Sebastian Roth Moderator
                        last edited by Sebastian Roth

                        @ErwinBullen said in Imaging from Storage node fails:

                        Do you know a way to manual extract the image over te network to another machine/folder so i can test the network card of the server ?

                        Probably could test by mounting the NFS share from a different system and try to run it through partclone like this:

                        mkdir -p /mnt/images
                        mount -t nfs 192.168.100.32:/images /mnt/images
                        zcat /mnt/images/B-Blok-v18-v4/d1p2.img | partclone.restore --ignore_crc -O /tmp/d1p2_deployed.img -N -f 1
                        

                        Make sure you have enough free space on the destination machine you are running this command from!! As well you need to have partclone installed on that system!

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • E
                          ErwinBullen
                          last edited by

                          I created a storage node on the vmware where the FOG is running with the same Ubunu, Fog 1.5.6 and still crashing only when a client gets connected to the Storage node. Any suggestions ?
                          I tried to mount and extract the image, but do not get beyond this error
                          partclone_error.jpg

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                          • E
                            ErwinBullen
                            last edited by

                            This is the initial error only showing for a second. SN-error.jpg
                            Looks like a corruption error but a local extract works fine (see previous post)

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                            • E
                              ErwinBullen
                              last edited by

                              is’t this strange ? All images report the same size ?
                              abf75ba7-8b61-40f4-8070-a730a96d50d0-image.png

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                              • S
                                Sebastian Roth Moderator
                                last edited by

                                @ErwinBullen said in Imaging from Storage node fails:

                                I tried to mount and extract the image, but do not get beyond this error

                                Sorry for that. Please try this:

                                mkdir -p /mnt/images
                                mount -t nfs 192.168.100.32:/images /mnt/images
                                zcat /mnt/images/B-Blok-v18-v4/d1p2.img | partclone.ntfs --restore --restore_raw_file --ignore_crc -N -f 1 -s - -O /tmp/d1p2_deployed.img
                                

                                Hint: Again make sure you do this on a system where you have enough space in /tmp or where ever else you have enough room to dump the extracted image for testing. Maybe best to mount an empty extra disk in /mnt/test/ and write the output file there.

                                As well please run ls -alR /images on your storage node and post output here.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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