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    image deploy help

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • B
      Bullet
      last edited by

      Issue1.jpg

      Was working just fine until last week Friday afternoon. Stuck here and unsure what to do from here. Still new to this program.

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        @Bullet Please help us with some more information.

        • Which version of FOG do you have?
        • What are you trying to achieve? This looks like you have scheduled a multicast deploy task but it’s just a guess.
        • How many clients?
        • Anything in the multicast log (web UI -> FOG Configuration -> Log Viewer)?

        Sometimes a restart of the server helps a lot if one of the tasks is somehow stuck. Unfortunately you need to manually turn off all your clients. But they should wake up on a wake on LAN signal and join the session again afterwards.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • B
          Bullet
          last edited by

          Sorry I guess that would be helpful.

          FOG 1.5.5
          deploy to 7 Laptops

          I have restarted the server and still no go.

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by

            @Bullet Log?

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • B
              Bullet
              last edited by Tom Elliott 

              [03-04-19 7:49:12 pm] 
==================================
=== ==== ===== ====
=== ========= == === == ===
=== ======== ==== == ==== ===
=== ======== ==== == =========
=== ==== ==== == =========
=== ======== ==== == === ===
=== ======== ==== == ==== ===
=== ========= == === == ===
=== ========== ===== ====
==================================
===== Free Opensource Ghost ======
==================================
============ Credits =============
= https://fogproject.org/Credits =
==================================
== Released under GPL Version 3 ==
==================================


[03-04-19 7:49:12 pm] Interface Ready with IP Address: 127.0.0.1
[03-04-19 7:49:12 pm] Interface Ready with IP Address: 127.0.1.1
[03-04-19 7:49:12 pm] Interface Ready with IP Address: 192.168.40.78
[03-04-19 7:49:12 pm] Interface Ready with IP Address: 209.131.208.157
[03-04-19 7:49:12 pm] Interface Ready with IP Address: FOG2
[03-04-19 7:49:12 pm] Interface Ready with IP Address: www.tcm-bai.com
[03-04-19 7:49:12 pm] * Starting MulticastManager Service
[03-04-19 7:49:12 pm] * Checking for new items every 10 seconds
[03-04-19 7:49:12 pm] * Starting service loop
              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                @Bullet And after that, nothing more in this log file? I mean when you start a multicast task and let the clients join that session??

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • B
                  Bullet
                  last edited by

                  Nothing else in that file. The last thing I did was upload an image. After that we went to deploy the image and then we just get to that screen and nothing else.

                  Normally I would act like I was installing again and that would fix it but this time its not working.

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by

                    @Bullet Please run ps aux | grep FOG on your FOG server console and post output here.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • B
                      Bullet
                      last edited by

                      @Sebastian-Roth said in image deploy help:

                      ps aux | grep FOG

                      avahi 744 0.0 0.0 47256 3276 ? Ss 16:46 0:00 avahi-daemon: running [FOG2.local]
                      root 1026 0.0 0.3 306592 28264 ? Ss 16:46 0:00 /usr/bin/php -q /opt/fog/service/FOGMulticastManager/FOGMulticastManager &
                      root 1027 0.0 0.3 306592 28232 ? Ss 16:46 0:00 /usr/bin/php -q /opt/fog/service/FOGImageReplicator/FOGImageReplicator &
                      root 1028 0.0 0.3 306592 28336 ? Ss 16:46 0:00 /usr/bin/php -q /opt/fog/service/FOGSnapinHash/FOGSnapinHash &
                      root 1029 0.0 0.3 306592 28060 ? Ss 16:46 0:00 /usr/bin/php -q /opt/fog/service/FOGImageSize/FOGImageSize &
                      root 1030 0.0 0.3 306592 28016 ? Ss 16:46 0:00 /usr/bin/php -q /opt/fog/service/FOGTaskScheduler/FOGTaskScheduler &
                      root 1031 0.0 0.3 306592 28128 ? Ss 16:46 0:00 /usr/bin/php -q /opt/fog/service/FOGPingHosts/FOGPingHosts &
                      root 1032 0.0 0.3 306592 28176 ? Ss 16:46 0:00 /usr/bin/php -q /opt/fog/service/FOGSnapinReplicator/FOGSnapinReplicator &
                      root 1160 0.1 0.2 386712 21068 ? S 16:46 0:03 /usr/bin/php -q /opt/fog/service/FOGSnapinReplicator/FOGSnapinReplicator &
                      root 1161 0.1 0.2 386580 21096 ? S 16:46 0:03 /usr/bin/php -q /opt/fog/service/FOGImageSize/FOGImageSize &
                      root 1163 0.1 0.2 386580 20904 ? S 16:46 0:03 /usr/bin/php -q /opt/fog/service/FOGTaskScheduler/FOGTaskScheduler &
                      root 1164 0.1 0.2 388704 21216 ? S 16:46 0:03 /usr/bin/php -q /opt/fog/service/FOGPingHosts/FOGPingHosts &
                      root 1165 0.1 0.2 386712 21176 ? S 16:46 0:03 /usr/bin/php -q /opt/fog/service/FOGSnapinHash/FOGSnapinHash &
                      root 1166 0.1 0.2 386712 21200 ? S 16:46 0:04 /usr/bin/php -q /opt/fog/service/FOGImageReplicator/FOGImageReplicator &
                      root 3908 0.0 0.0 0 0 ? Z 17:31 0:00 [FOGMulticastMan] <defunct>
                      tech 4156 0.0 0.0 21536 1140 pts/0 S+ 17:40 0:00 grep --color=auto FOG

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @Bullet said in image deploy help:

                        root 3908 0.0 0.0 0 0 ? Z 17:31 0:00 [FOGMulticastMan] <defunct>

                        Definitely something gone broke here. Please try this:

                        kill -9  1026  3908
/usr/bin/php /opt/fog/service/FOGMulticastManager/FOGMulticastManager

                        You should see some output on the console that might lead is to what is wrong here. Please post the full output you see.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
                        • B
                          Bullet
                          last edited by Sebastian Roth 

                          tech@FOG2:~$ avahi      744  0.0  0.0  47256  3276 ?        Ss   16:46   0:00 avahi-daemon: running [FOG2.local]
avahi: command not found
tech@FOG2:~$ root      1026  0.0  0.3 306592 28264 ?        Ss   16:46   0:00 /usr/bin/php -q /opt/fog/service/FOGMulticastManager/FOGMulticastManager &
[1] 8427
tech@FOG2:~$ root      1027  0.0  0.3 306592 28232 ?        Ss   16:46   0:00 /usr/bin/php -q /opt/fog/service/FOGImageReplicator/FOGImageReplicator &
[2] 8429
tech@FOG2:~$ root      1028  0.0  0.3 306592 28336 ?        Ss   16:46   0:00 /usr/bin/php -q /opt/fog/service/FOGSnapinHash/FOGSnapinHash &
[3] 8431
tech@FOG2:~$ root      1029  0.0  0.3 306592 28060 ?        Ss   16:46   0:00 /usr/bin/php -q /opt/fog/service/FOGImageSize/FOGImageSize &
[4] 8432
tech@FOG2:~$ root      1030  0.0  0.3 306592 28016 ?        Ss   16:46   0:00 /usr/bin/php -q /opt/fog/service/FOGTaskScheduler/FOGTaskScheduler &
[5] 8434
tech@FOG2:~$ root      1031  0.0  0.3 306592 28128 ?        Ss   16:46   0:00 /usr/bin/php -q /opt/fog/service/FOGPingHosts/FOGPingHosts &
[6] 8436
tech@FOG2:~$ root      1032  0.0  0.3 306592 28176 ?        Ss   16:46   0:00 /usr/bin/php -q /opt/fog/service/FOGSnapinReplicator/FOGSnapinReplicator &
[7] 8438
tech@FOG2:~$ root      1160  0.1  0.2 386712 21068 ?        S    16:46   0:03 /usr/bin/php -q /opt/fog/service/FOGSnapinReplicator/FOGSnapinReplicator &
[8] 8439
tech@FOG2:~$ root      1161  0.1  0.2 386580 21096 ?        S    16:46   0:03 /usr/bin/php -q /opt/fog/service/FOGImageSize/FOGImageSize &
[9] 8441
tech@FOG2:~$ root      1163  0.1  0.2 386580 20904 ?        S    16:46   0:03 /usr/bin/php -q /opt/fog/service/FOGTaskScheduler/FOGTaskScheduler &
[10] 8443
tech@FOG2:~$ root      1164  0.1  0.2 388704 21216 ?        S    16:46   0:03 /usr/bin/php -q /opt/fog/service/FOGPingHosts/FOGPingHosts &
[11] 8445
tech@FOG2:~$ root      1165  0.1  0.2 386712 21176 ?        S    16:46   0:03 /usr/bin/php -q /opt/fog/service/FOGSnapinHash/FOGSnapinHash &
[12] 8446
tech@FOG2:~$ root      1166  0.1  0.2 386712 21200 ?        S    16:46   0:04 /usr/bin/php -q /opt/fog/service/FOGImageReplicator/FOGImageReplicator &
[13] 8447
tech@FOG2:~$ root      3908  0.0  0.0      0     0 ?        Z    17:31   0:00 [FOGMulticastMan] <defunct>
bash: syntax error near unexpected token `newline'
tech@FOG2:~$ tech      4156  0.0  0.0  21536  1140 pts/0    S+   17:40   0:00 grep --color=auto FOG

Command 'root' not found, did you mean:

  command 'toot' from snap toot (0.20.0)
  command 'roo' from snap roo (2.0.3)
  command 'rott' from deb rott
  command 'proot' from deb proot
  command 'rootv' from deb xawtv

See 'snap info <snapname>' for additional versions.


Command 'root' not found, did you mean:

  command 'roo' from snap roo (2.0.3)
  command 'toot' from snap toot (0.20.0)
  command 'proot' from deb proot
  command 'rott' from deb rott
  command 'rootv' from deb xawtv

See 'snap info <snapname>' for additional versions.


Command 'root' not found, did you mean:

  command 'roo' from snap roo (2.0.3)
  command 'toot' from snap toot (0.20.0)
  command 'rootv' from deb xawtv
  command 'rott' from deb rott
  command 'proot' from deb proot

See 'snap info <snapname>' for additional versions.


Command 'root' not found, did you mean:

  command 'roo' from snap roo (2.0.3)
  command 'toot' from snap toot (0.20.0)
  command 'proot' from deb proot
  command 'rootv' from deb xawtv
  command 'rott' from deb rott

See 'snap info <snapname>' for additional versions.


Command 'root' not found, did you mean:

  command 'toot' from snap toot (0.20.0)
  command 'roo' from snap roo (2.0.3)
  command 'proot' from deb proot
  command 'rootv' from deb xawtv
  command 'rott' from deb rott

See 'snap info <snapname>' for additional versions.


Command 'root' not found, did you mean:

  command 'toot' from snap toot (0.20.0)
  command 'roo' from snap roo (2.0.3)
  command 'rootv' from deb xawtv
  command 'proot' from deb proot
  command 'rott' from deb rott

See 'snap info <snapname>' for additional versions.


Command 'root' not found, did you mean:

  command 'roo' from snap roo (2.0.3)
  command 'toot' from snap toot (0.20.0)
  command 'rott' from deb rott
  command 'rootv' from deb xawtv
  command 'proot' from deb proot

See 'snap info <snapname>' for additional versions.


Command 'root' not found, did you mean:

  command 'toot' from snap toot (0.20.0)
  command 'roo' from snap roo (2.0.3)
  command 'proot' from deb proot
  command 'rott' from deb rott
  command 'rootv' from deb xawtv

See 'snap info <snapname>' for additional versions.


Command 'root' not found, did you mean:

  command 'roo' from snap roo (2.0.3)
  command 'toot' from snap toot (0.20.0)
  command 'proot' from deb proot
  command 'rootv' from deb xawtv
  command 'rott' from deb rott

See 'snap info <snapname>' for additional versions.


Command 'tech' not found, did you mean:

  command 'tesh' from deb libsimgrid-dev

Try: sudo apt install <deb name>


Command 'root' not found, did you mean:

  command 'toot' from snap toot (0.20.0)
  command 'roo' from snap roo (2.0.3)
  command 'rootv' from deb xawtv
  command 'proot' from deb proot
  command 'rott' from deb rott

See 'snap info <snapname>' for additional versions.


Command 'root' not found, did you mean:

  command 'roo' from snap roo (2.0.3)
  command 'toot' from snap toot (0.20.0)
  command 'rott' from deb rott
  command 'rootv' from deb xawtv
  command 'proot' from deb proot

See 'snap info <snapname>' for additional versions.

[1]   Exit 127                root 1026 0.0 0.3 306592 28264 ? Ss 16:46 0:00 /usr/bin/php -q /opt/fog/service/FOGMulticastManager/FOGMulticastManager
[2]   Exit 127                root 1027 0.0 0.3 306592 28232 ? Ss 16:46 0:00 /usr/bin/php -q /opt/fog/service/FOGImageReplicator/FOGImageReplicator
[4]   Exit 127                root 1029 0.0 0.3 306592 28060 ? Ss 16:46 0:00 /usr/bin/php -q /opt/fog/service/FOGImageSize/FOGImageSize
[5]   Exit 127                root 1030 0.0 0.3 306592 28016 ? Ss 16:46 0:00 /usr/bin/php -q /opt/fog/service/FOGTaskScheduler/FOGTaskScheduler
[6]   Exit 127                root 1031 0.0 0.3 306592 28128 ? Ss 16:46 0:00 /usr/bin/php -q /opt/fog/service/FOGPingHosts/FOGPingHosts
[7]   Exit 127                root 1032 0.0 0.3 306592 28176 ? Ss 16:46 0:00 /usr/bin/php -q /opt/fog/service/FOGSnapinReplicator/FOGSnapinReplicator
[8]   Exit 127                root 1160 0.1 0.2 386712 21068 ? S 16:46 0:03 /usr/bin/php -q /opt/fog/service/FOGSnapinReplicator/FOGSnapinReplicator
[9]   Exit 127                root 1161 0.1 0.2 386580 21096 ? S 16:46 0:03 /usr/bin/php -q /opt/fog/service/FOGImageSize/FOGImageSize
tech@FOG2:~$ 
Command 'root' not found, did you mean:

  command 'roo' from snap roo (2.0.3)
  command 'toot' from snap toot (0.20.0)
  command 'rootv' from deb xawtv
  command 'rott' from deb rott
  command 'proot' from deb proot

See 'snap info <snapname>' for additional versions.


Command 'root' not found, did you mean:

  command 'toot' from snap toot (0.20.0)
  command 'roo' from snap roo (2.0.3)
  command 'rott' from deb rott
  command 'proot' from deb proot
  command 'rootv' from deb xawtv

See 'snap info <snapname>' for additional versions.
                          1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by

                            @Bullet Why did you copy&paste your own output to execute in the shell???

                            Were my instrctions missleading? Simple run thise two commands (as root):

                            kill -9  1026  3908
/usr/bin/php /opt/fog/service/FOGMulticastManager/FOGMulticastManager

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 0
                            • B
                              Bullet
                              last edited by Sebastian Roth

                              Sorry. I ran the kill and it comes up no such process.

                              Other comes up with:

                              PHP Warning:  Error while sending QUERY packet. PID=19012 in /var/www/fog/lib/db/pdodb.class.php on line 591
PHP Warning:  Error while sending QUERY packet. PID=19159 in /var/www/fog/lib/db/pdodb.class.php on line 591
PHP Warning:  Error while sending QUERY packet. PID=19495 in /var/www/fog/lib/db/pdodb.class.php on line 591
PHP Warning:  Error while sending QUERY packet. PID=19640 in /var/www/fog/lib/db/pdodb.class.php on line 591
PHP Warning:  Error while sending QUERY packet. PID=19976 in /var/www/fog/lib/db/pdodb.class.php on line 591
PHP Warning:  Error while sending QUERY packet. PID=20115 in /var/www/fog/lib/db/pdodb.class.php on line 591
PHP Warning:  Error while sending QUERY packet. PID=20440 in /var/www/fog/lib/db/pdodb.class.php on line 591
PHP Warning:  Error while sending QUERY packet. PID=20588 in /var/www/fog/lib/db/pdodb.class.php on line 591
PHP Warning:  Error while sending QUERY packet. PID=20914 in /var/www/fog/lib/db/pdodb.class.php on line 591
PHP Warning:  Error while sending QUERY packet. PID=21073 in /var/www/fog/lib/db/pdodb.class.php on line 591
PHP Warning:  Error while sending QUERY packet. PID=21330 in /var/www/fog/lib/db/pdodb.class.php on line 591
PHP Warning:  Error while sending QUERY packet. PID=21552 in /var/www/fog/lib/db/pdodb.class.php on line 591
PHP Warning:  Error while sending QUERY packet. PID=21879 in /var/www/fog/lib/db/pdodb.class.php on line 591
PHP Warning:  Error while sending QUERY packet. PID=22050 in /var/www/fog/lib/db/pdodb.class.php on line 591
                              1 Reply Last reply Reply Quote 0
                              • S
                                Sebastian Roth Moderator
                                last edited by

                                @Bullet Seems like the MulticastManager has a major issue issuing a query to the database but it’s kind of strange because the other services do query the database as well and so does the web UI.

                                • Can you still use the FOG web UI without a problem?
                                • Is it slow on certain page loads?
                                • How many hosts with fog-client installed do you have?
                                • What is CLIENT CHECKIN TIME time set to (FOG Configuration -> FOG Settings -> FOG Client section)?
                                • How much memory do you have in your FOG server (command free -m)?

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                1 Reply Last reply Reply Quote 0
                                • B
                                  Bullet
                                  last edited by Sebastian Roth

                                  We can use the UI fine and from any system.
                                  No slowness at all.
                                  12 Hosts
                                  Checkin Time is 60
                                  8gb memory installed

                                                total        used        free      shared  buff/cache   available
Mem:           7822        2154        3836         341        1831        5039
Swap:          2047           0        2047
                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by

                                    We did a remote session. Turned out to be a case of corrupt entries in the multicastSession table in the datebase. We fixed those as described in the wiki: https://wiki.fogproject.org/wiki/index.php/Troubleshoot_MySQL#Database_Maintenance_Commands

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by

                                      @Bullet Sorry, I forgot to start all the other services again. Maybe it’s good you restart your FOG server and all will be fine up again.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
                                      • B
                                        Bullet
                                        last edited by

                                        Thanks again for the help!

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by

                                          I am re-opening this topic as @Bullet told me in a chat session that the same issue occurred again. Hope we can figure out which steps led to it so we might be able to fix this in the code.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
                                          • B
                                            Bullet
                                            last edited by

                                            Sorry been away. I was able to fix the issue acting I was installing all over again.

                                            1 Reply Last reply Reply Quote 0
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