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    http 500 error

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    • J
      Jim Holcomb
      last edited by

      Fog just updated (not os, still ubuntu 16.04) rebooted, and now the Fog server won’t start. Server is pingable, can still ssh to server, but getting this error: is currently unable to handle this request.
      HTTP ERROR 500

      Could use some assistance here. Thanks in advance.

      1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator
        last edited by george1421

        You updated fog from what to what version?

        Check to see if apache and php-fpm is running
        sudo ps aux|grep apache
        and
        sudo ps aux|grep php-fpm

        both of those should return more than just one line of text. I’m guessing that php-fpm isn’t running for some reason since you are seeing the 500 error message.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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        • J
          Jim Holcomb
          last edited by

          Thanks George. I am running ubunto 16.04 and the only thing I ran was apt-get update. No update to fog. Seems like a mysql issue, but not sure where to look. The two commands you gave me returned with more than 1 line each, and both look like they are running.

          J 1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by

            @Jim-Holcomb Check the apache error logs (see my signature) as well as php-fpm logs…

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • J
              Jim Holcomb @Jim Holcomb
              last edited by

              @Jim-Holcomb PHP7:error PHP Fatal Error: uncaught error: call to a member function lastInsertID() on boolean in … class after class after class errors. Does this make sense to you?

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              • S
                Sebastian Roth Moderator
                last edited by

                @Jim-Holcomb said in http 500 error:

                uncaught error: call to a member function lastInsertID()

                This is usually due to a database connection issue. Please read through this: https://forums.fogproject.org/topic/10006/ubuntu-is-fog-s-enemy

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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