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    Snap-in not working

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • A
      alvin.bayani
      last edited by

      Hello can you please help me with adding snapin on the host. i am having an error both host and server side. ill just post the logs here :

      php-fpm www-error.log
      0_1535394894573_79a60a04-f988-49a5-80ad-47721f6f87e2-image.png

      client fog.log :
      0_1535395007218_32e78b8c-1b65-41a5-994e-9f70f2dc001d-image.png

      please let me know if you need more logs. Thanks and more power fog team

      KR,
      Alvin

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        @alvin-bayani On first sight this looks like an FTP issue to me. Have you gone through this yet? https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP
        Try downloading the mentioned file via FTP (localhost on the FOG server).

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        A 1 Reply Last reply Reply Quote 0
        • A
          alvin.bayani @Sebastian Roth
          last edited by

          @Sebastian-Roth i have tested the FTP and i think it works perfectly fine.

          0_1535404521854_67b0385b-6d0e-45c1-bef9-49be9329a402-image.png

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by

            @alvin-bayani Are you able to GET /opt/fog/snapins/GoogleChrome....msi? Also try FTP localhost from/to your FOG server.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            A 2 Replies Last reply Reply Quote 0
            • A
              alvin.bayani @Sebastian Roth
              last edited by

              @Sebastian-Roth I also able to get the msi installer via ftp …

              0_1535617615253_scenario1.JPG

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              • A
                alvin.bayani @Sebastian Roth
                last edited by

                @Sebastian-Roth I have also tried FTP localhost and successfully copied the file. 😞

                0_1535907754640_f6bb357b-9caa-4a4c-87ab-83119c2cb565-image.png

                A 1 Reply Last reply Reply Quote 0
                • A
                  alvin.bayani @alvin.bayani
                  last edited by

                  Hello fog team, please mark this as solved. Ive just changed the ftp credentials @ storage node and used the servers’ admin account (not root). Thanks team!!

                  1 Reply Last reply Reply Quote 0
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