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Dell XPS 15 9570 can't boot to fog USB disk

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  • B
    bricktop135
    last edited by Aug 17, 2018, 6:48 PM

    Hello,

    I have a Dell XPS 15 9570 running bios v.1.3.1 that won’t boot to my fog USB boot disk. I am able to boot other devices from this disk, but not this one. I have been able to install Windows on this device from a USB disk as well.

    When I try to boot the device I get a blank screen with a white cursor in the upper left corner. See attached image.0_1534531612993_IMG_20180817_114630.jpg

    I have played with all of the bios setting and updated the bios and nothing is fixing this. Anyone have any ideas?

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    • G
      george1421 Moderator
      last edited by george1421 Aug 17, 2018, 2:08 PM Aug 17, 2018, 8:07 PM

      Is this target computer in bios(legacy) or uefi mode? If its in uefi mode did you disable secure boot?

      Where did you get the FOG USB boot image?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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      • S
        Sebastian Roth Moderator
        last edited by Aug 18, 2018, 7:49 AM

        @bricktop135 At which stage do you get the cursor on the black screen? Can take a series of pictures or video so we see the whole boot process?

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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