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Dell Precision Tower 5820 - FlexBay MiniSAS PCIe NVMe SSD not recognized

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  • H
    hlalex @george1421
    last edited by Aug 10, 2018, 3:21 PM

    @george1421 Ok, I scripted data collection and pulled fresh info for kernels a, b, c, and F27 Live. I also pulled dmidecode, full lshw ouput, and /proc/diskstats to additional log files. Let me know if they may be of any use I will upload them as well.

    bzImage41713a.log
    bzImage41713b.log
    bzImage41713c.log
    F27_4139300.log

    G 2 Replies Last reply Aug 10, 2018, 4:01 PM Reply Quote 1
    • G
      george1421 Moderator @hlalex
      last edited by george1421 Aug 10, 2018, 10:02 AM Aug 10, 2018, 4:01 PM

      @hlalex Very nice. I see somethings in the FC syslog, that are missing in FOS, namely PCI Hotplug and FOS is not initing all of the CPUs, FOS stops at 8. The Developers may need to reconsider an upper limit with these new systems.

      That “memory controller” is surely the device we are after.

      b3:00.0 Non-Volatile memory controller [0108]: Device [1c5c:1527]
      
      # and
      [0.755229] pci 0000:b3:00.0: [1c5c:1527] type 00 class 0x010802
      [0.755243] pci 0000:b3:00.0: reg 0x10: [mem 0xfb500000-0xfb503fff 64bit]
      
      # and
      
      [4.586882] nvme nvme0: pci function 0000:b3:00.0
      [4.803854] nvme0n1: p1 p2 p3 p4
      

      I’m going to look into a few of the messages I diff’d between the two syslogs and see what I can tweak in the kernel configuration.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 0
      • G
        george1421 Moderator @hlalex
        last edited by Aug 10, 2018, 4:10 PM

        @hlalex There is one more bit of data that would be useful from the FC running image. Collecting the output of lsmod to get the currently loaded dynamic modules (drivers). FOS doesn’t use dynamic modules, but instead use statically built in modules so lsmod will not work for FOS. But knowing what FC is loading will also feed into the tweaks needed.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        H 1 Reply Last reply Aug 13, 2018, 11:49 AM Reply Quote 0
        • H
          hlalex @george1421
          last edited by Aug 13, 2018, 11:49 AM

          @george1421 Sorry for the delay, here is the output of lsmod on Fedora 27 Live (4.13.9-300). Let me know if anything else would be of use.

          Module                  Size  Used by
          fuse                  102400  3
          nf_conntrack_netbios_ns    16384  1
          nf_conntrack_broadcast    16384  1 nf_conntrack_netbios_ns
          xt_CT                  16384  1
          ip6t_rpfilter          16384  1
          ip6t_REJECT            16384  2
          nf_reject_ipv6         16384  1 ip6t_REJECT
          xt_conntrack           16384  21
          ip_set                 36864  0
          nfnetlink              16384  1 ip_set
          ebtable_nat            16384  1
          ebtable_broute         16384  1
          bridge                143360  1 ebtable_broute
          ip6table_nat           16384  1
          nf_conntrack_ipv6      20480  12
          nf_defrag_ipv6         36864  1 nf_conntrack_ipv6
          nf_nat_ipv6            16384  1 ip6table_nat
          ip6table_mangle        16384  1
          ip6table_raw           16384  1
          ip6table_security      16384  1
          iptable_nat            16384  1
          nf_conntrack_ipv4      16384  12
          nf_defrag_ipv4         16384  1 nf_conntrack_ipv4
          nf_nat_ipv4            16384  1 iptable_nat
          nf_nat                 28672  2 nf_nat_ipv6,nf_nat_ipv4
          nf_conntrack          131072  9 nf_conntrack_ipv6,nf_conntrack_ipv4,nf_conntrack_broadcast,nf_conntrack_netbios_ns,xt_CT,nf_nat_ipv6,xt_conntrack,nf_nat_ipv4,nf_nat
          libcrc32c              16384  2 nf_conntrack,nf_nat
          iptable_mangle         16384  1
          iptable_raw            16384  1
          iptable_security       16384  1
          ebtable_filter         16384  1
          ebtables               32768  3 ebtable_filter,ebtable_nat,ebtable_broute
          ip6table_filter        16384  1
          ip6_tables             28672  5 ip6table_mangle,ip6table_filter,ip6table_security,ip6table_raw,ip6table_nat
          snd_hda_codec_hdmi     49152  1
          intel_rapl             20480  0
          x86_pkg_temp_thermal    16384  0
          intel_powerclamp       16384  0
          nouveau              1638400  12
          coretemp               16384  0
          snd_hda_codec_realtek    94208  1
          kvm_intel             200704  0
          snd_hda_codec_generic    73728  1 snd_hda_codec_realtek
          kvm                   585728  1 kvm_intel
          mxm_wmi                16384  1 nouveau
          snd_hda_intel          40960  6
          i2c_algo_bit           16384  1 nouveau
          irqbypass              16384  1 kvm
          snd_hda_codec         126976  4 snd_hda_intel,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
          ttm                    94208  1 nouveau
          drm_kms_helper        159744  1 nouveau
          snd_hda_core           81920  5 snd_hda_intel,snd_hda_codec,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
          dell_wmi               16384  0
          drm                   352256  15 nouveau,ttm,drm_kms_helper
          intel_uncore          122880  0
          dell_smbios            16384  1 dell_wmi
          snd_hwdep              20480  1 snd_hda_codec
          sparse_keymap          16384  1 dell_wmi
          snd_seq                65536  0
          intel_rapl_perf        16384  0
          video                  40960  2 dell_wmi,nouveau
          iTCO_wdt               16384  0
          dcdbas                 16384  1 dell_smbios
          snd_seq_device         16384  1 snd_seq
          snd_pcm                98304  4 snd_hda_intel,snd_hda_codec,snd_hda_core,snd_hda_codec_hdmi
          mei_wdt                16384  0
          wmi_bmof               16384  0
          iTCO_vendor_support    16384  1 iTCO_wdt
          tpm_tis                16384  0
          dell_smm_hwmon         16384  0
          tpm_tis_core           20480  1 tpm_tis
          tpm                    53248  2 tpm_tis,tpm_tis_core
          snd_timer              32768  2 snd_seq,snd_pcm
          wmi                    24576  4 dell_wmi,wmi_bmof,mxm_wmi,nouveau
          snd                    81920  22 snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_seq_device,snd_hda_codec_realtek,snd_pcm
          intel_lpss_acpi        16384  0
          intel_lpss             16384  1 intel_lpss_acpi
          ioatdma                53248  0
          soundcore              16384  1 snd
          mei_me                 40960  1
          shpchp                 36864  0
          i2c_i801               24576  0
          mei                   102400  3 mei_me,mei_wdt
          dca                    16384  1 ioatdma
          vfat                   20480  1
          fat                    65536  1 vfat
          squashfs               53248  1
          hid_apple              16384  0
          8021q                  32768  0
          garp                   16384  1 8021q
          mrp                    20480  1 8021q
          stp                    16384  2 garp,bridge
          llc                    16384  3 garp,bridge,stp
          crct10dif_pclmul       16384  0
          crc32_pclmul           16384  0
          nvme                   32768  0
          crc32c_intel           24576  1
          e1000e                245760  0
          ghash_clmulni_intel    16384  0
          nvme_core              45056  1 nvme
          serio_raw              16384  0
          ptp                    20480  1 e1000e
          pps_core               20480  1 ptp
          uas                    24576  0
          usb_storage            69632  2 uas
          sunrpc                331776  1
          scsi_transport_iscsi    94208  0
          loop                   28672  6
          Module                  Size  Used by
          fuse                  102400  3
          nf_conntrack_netbios_ns    16384  1
          nf_conntrack_broadcast    16384  1 nf_conntrack_netbios_ns
          xt_CT                  16384  1
          ip6t_rpfilter          16384  1
          ip6t_REJECT            16384  2
          nf_reject_ipv6         16384  1 ip6t_REJECT
          xt_conntrack           16384  21
          ip_set                 36864  0
          nfnetlink              16384  1 ip_set
          ebtable_nat            16384  1
          ebtable_broute         16384  1
          bridge                143360  1 ebtable_broute
          ip6table_nat           16384  1
          nf_conntrack_ipv6      20480  12
          nf_defrag_ipv6         36864  1 nf_conntrack_ipv6
          nf_nat_ipv6            16384  1 ip6table_nat
          ip6table_mangle        16384  1
          ip6table_raw           16384  1
          ip6table_security      16384  1
          iptable_nat            16384  1
          nf_conntrack_ipv4      16384  12
          nf_defrag_ipv4         16384  1 nf_conntrack_ipv4
          nf_nat_ipv4            16384  1 iptable_nat
          nf_nat                 28672  2 nf_nat_ipv6,nf_nat_ipv4
          nf_conntrack          131072  9 nf_conntrack_ipv6,nf_conntrack_ipv4,nf_conntrack_broadcast,nf_conntrack_netbios_ns,xt_CT,nf_nat_ipv6,xt_conntrack,nf_nat_ipv4,nf_nat
          libcrc32c              16384  2 nf_conntrack,nf_nat
          iptable_mangle         16384  1
          iptable_raw            16384  1
          iptable_security       16384  1
          ebtable_filter         16384  1
          ebtables               32768  3 ebtable_filter,ebtable_nat,ebtable_broute
          ip6table_filter        16384  1
          ip6_tables             28672  5 ip6table_mangle,ip6table_filter,ip6table_security,ip6table_raw,ip6table_nat
          snd_hda_codec_hdmi     49152  1
          intel_rapl             20480  0
          x86_pkg_temp_thermal    16384  0
          intel_powerclamp       16384  0
          nouveau              1638400  12
          coretemp               16384  0
          snd_hda_codec_realtek    94208  1
          kvm_intel             200704  0
          snd_hda_codec_generic    73728  1 snd_hda_codec_realtek
          kvm                   585728  1 kvm_intel
          mxm_wmi                16384  1 nouveau
          snd_hda_intel          40960  6
          i2c_algo_bit           16384  1 nouveau
          irqbypass              16384  1 kvm
          snd_hda_codec         126976  4 snd_hda_intel,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
          ttm                    94208  1 nouveau
          drm_kms_helper        159744  1 nouveau
          snd_hda_core           81920  5 snd_hda_intel,snd_hda_codec,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
          dell_wmi               16384  0
          drm                   352256  15 nouveau,ttm,drm_kms_helper
          intel_uncore          122880  0
          dell_smbios            16384  1 dell_wmi
          snd_hwdep              20480  1 snd_hda_codec
          sparse_keymap          16384  1 dell_wmi
          snd_seq                65536  0
          intel_rapl_perf        16384  0
          video                  40960  2 dell_wmi,nouveau
          iTCO_wdt               16384  0
          dcdbas                 16384  1 dell_smbios
          snd_seq_device         16384  1 snd_seq
          snd_pcm                98304  4 snd_hda_intel,snd_hda_codec,snd_hda_core,snd_hda_codec_hdmi
          mei_wdt                16384  0
          wmi_bmof               16384  0
          iTCO_vendor_support    16384  1 iTCO_wdt
          tpm_tis                16384  0
          dell_smm_hwmon         16384  0
          tpm_tis_core           20480  1 tpm_tis
          tpm                    53248  2 tpm_tis,tpm_tis_core
          snd_timer              32768  2 snd_seq,snd_pcm
          wmi                    24576  4 dell_wmi,wmi_bmof,mxm_wmi,nouveau
          snd                    81920  22 snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_seq_device,snd_hda_codec_realtek,snd_pcm
          intel_lpss_acpi        16384  0
          intel_lpss             16384  1 intel_lpss_acpi
          ioatdma                53248  0
          soundcore              16384  1 snd
          mei_me                 40960  1
          shpchp                 36864  0
          i2c_i801               24576  0
          mei                   102400  3 mei_me,mei_wdt
          dca                    16384  1 ioatdma
          vfat                   20480  1
          fat                    65536  1 vfat
          squashfs               53248  1
          hid_apple              16384  0
          8021q                  32768  0
          garp                   16384  1 8021q
          mrp                    20480  1 8021q
          stp                    16384  2 garp,bridge
          llc                    16384  3 garp,bridge,stp
          crct10dif_pclmul       16384  0
          crc32_pclmul           16384  0
          nvme                   32768  0
          crc32c_intel           24576  1
          e1000e                245760  0
          ghash_clmulni_intel    16384  0
          nvme_core              45056  1 nvme
          serio_raw              16384  0
          ptp                    20480  1 e1000e
          pps_core               20480  1 ptp
          uas                    24576  0
          usb_storage            69632  2 uas
          sunrpc                331776  1
          scsi_transport_iscsi    94208  0
          loop                   28672  6
          
          G 2 Replies Last reply Aug 13, 2018, 4:24 PM Reply Quote 0
          • G
            george1421 Moderator @hlalex
            last edited by Aug 13, 2018, 4:24 PM

            @hlalex Did bzImage version D work any better than the previous ones? I uploaded it last Friday.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            H 1 Reply Last reply Aug 13, 2018, 5:31 PM Reply Quote 0
            • G
              george1421 Moderator @hlalex
              last edited by Aug 13, 2018, 5:01 PM

              @hlalex ok I found an interesting driver from your FC lsmod The one in question is shpchp which is “SHPC PCI Hotplug driver”, this is a specific hotplug driver (that is not currently enabled in “bzImage41713D”. I’m in the process of recompiling bzImage41713E. Lets see if that one gets us to that nvme drive. When I have version E uploaded I’ll send you an IM.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              H 2 Replies Last reply Aug 13, 2018, 5:04 PM Reply Quote 0
              • H
                hlalex @george1421
                last edited by Aug 13, 2018, 5:04 PM

                @george1421 I must have missed version D, my bad. I will pull it and post the results ASAP.

                I will keep an eye out for E as well.

                1 Reply Last reply Reply Quote 0
                • H
                  hlalex @george1421
                  last edited by Aug 13, 2018, 5:31 PM

                  @george1421 We are making some progress with version D. While booting I received the

                  print_req_error: I/O error, dev nvme0n1, sector 0
                  nvme nvme0: failed to set APST feature (-19)
                  unable to open '/dev/nvme0n1'
                  syspath not found
                  

                  error I was getting with Clonezilla live. This is the first time this error has shown up in FOS, which I believe is progress! (At least it knows there is an nvme disk installed, even if FOS can’t access it).

                  Here are the logs from version D.

                  bzImage41713D_lsmod.log
                  bzImage41713D.log

                  I’ll upload version E results shortly.

                  G 1 Reply Last reply Aug 13, 2018, 6:03 PM Reply Quote 0
                  • G
                    george1421 Moderator @hlalex
                    last edited by Aug 13, 2018, 6:03 PM

                    @hlalex YES!! I think we are really close. Version ‘E’ should provide support for the specific controller that was not in Version ‘D’.

                    I’m going to din into the syslog-D log you provided and compare that against both of your previous logs. We are getting very close. Thank you for sticking with this, debugging the kernel is a bit difficult without having the hardware in hand.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    H 1 Reply Last reply Aug 13, 2018, 6:36 PM Reply Quote 0
                    • H
                      hlalex @george1421
                      last edited by hlalex Aug 13, 2018, 1:19 PM Aug 13, 2018, 6:09 PM

                      @george1421 No luck on version E. We got the APST feature error, however FOS failed with a kernel panic.
                      0_1534187965242_bzImage41713E_kernel-panic(1).jpg

                      G 1 Reply Last reply Aug 13, 2018, 6:39 PM Reply Quote 0
                      • H
                        hlalex @george1421
                        last edited by Aug 13, 2018, 6:36 PM

                        @george1421 Not a problem! FOG has saved me countless hours of manual configuration over the years, and until this recent batch of hardware I have not come across an issue that wasn’t already answered/fixed in another post. I am happy to help in any way I can, and hopefully save someone else (and possibly my future self) a lot of headache. We got extremely lucky with the unequal exchange approval from Dell, and other techs may not get the same break (It took 2 days and many hours on the phone/sending emails to get the exchange).

                        1 Reply Last reply Reply Quote 0
                        • G
                          george1421 Moderator @hlalex
                          last edited by Aug 13, 2018, 6:39 PM

                          @hlalex You didn’t do anything specific with the init.xz did you?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          H 1 Reply Last reply Aug 13, 2018, 6:41 PM Reply Quote 0
                          • H
                            hlalex @george1421
                            last edited by Aug 13, 2018, 6:41 PM

                            @george1421 Didn’t touch it at all. I thought about changing it to init_32.xz, but decided to wait for you.

                            G 1 Reply Last reply Aug 13, 2018, 6:54 PM Reply Quote 0
                            • G
                              george1421 Moderator @hlalex
                              last edited by george1421 Aug 13, 2018, 12:56 PM Aug 13, 2018, 6:54 PM

                              @hlalex No don’t use the 32 bit inits, that will break for sure. I’m building version ‘F’ this time. The APST error is related to APSM kernel feature turned on. I turned it on because it looked like it was part of pcie hot plug. I’ll IM you when the build is done.

                              If this one doesn’t work (I understand some of the error messages posted in the picture), I’m going to revert back to a stock kernel build and then go in and enable just the PCI hot plug stuff since I may have flipped too many switches trying to make it work. I’m pretty sure I’m in the right neighborhood now.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              H 1 Reply Last reply Aug 13, 2018, 7:24 PM Reply Quote 0
                              • H
                                hlalex @george1421
                                last edited by Aug 13, 2018, 7:24 PM

                                @george1421 F produced a similar kernel panic:
                                0_1534188256985_bzImage41713F_kernel-panic.jpg

                                G 1 Reply Last reply Aug 13, 2018, 7:26 PM Reply Quote 0
                                • G
                                  george1421 Moderator @hlalex
                                  last edited by Aug 13, 2018, 7:26 PM

                                  @hlalex Ok then rolling back to the stock FOS kernel settings and only turning on hotplug was the right place to start with. The G should be done shortly. I’m going to try to boot the kernel locally first to make sure it gets past the init on my hardware before testing on your kit.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                  1 Reply Last reply Reply Quote 0
                                  • G
                                    george1421 Moderator
                                    last edited by Aug 13, 2018, 7:46 PM

                                    Version G (reset) was sent via IM and on the plus side it did not blow up during my testing.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                    H 2 Replies Last reply Aug 13, 2018, 9:10 PM Reply Quote 0
                                    • H
                                      hlalex @george1421
                                      last edited by Aug 13, 2018, 9:10 PM

                                      @george1421 Sorry, got caught up with some other issues. I tried G, but it hangs at

                                      Configuring (net0 xx:xx:xx:xx:xx:xx)... ok
                                      http://ip.addr/fog/service/ipxe/boot.php... ok
                                      bzImage41713g... ok
                                      init.xz... ok
                                      _
                                      

                                      I have double checked and init.xz is still set as default.

                                      Hang on, just found an issue with the BIOS. Testing D - G again to see if it had any effect.

                                      1 Reply Last reply Reply Quote 1
                                      • H
                                        hlalex @george1421
                                        last edited by Aug 13, 2018, 9:22 PM

                                        @george1421 Ok, double checked everything and it appears the bios change didn’t have any effect on the output of any kernels. Same errors and freezes.

                                        G 1 Reply Last reply Aug 13, 2018, 9:26 PM Reply Quote 0
                                        • G
                                          george1421 Moderator @hlalex
                                          last edited by george1421 Aug 13, 2018, 3:29 PM Aug 13, 2018, 9:26 PM

                                          @hlalex Ok I’m going to have to take it back into the LAB, because it didn’t do this when I tested. I’ll grab a 7060 (newest bit of hardware I have at the moment) and see why its going sideways.

                                          If this wouldn’t have worked before I would say its the hand-off between iPXE and the uefi firmware. (because with faulty firmware we have seen it hang at this exact spot in the past) But I think you were running in bios mode the last time I look at the logs. I won’t keep pushing tests to you until I’m sure I have it booting correctly on my newest hardware.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          1 Reply Last reply Reply Quote 1
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