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    Connection time out (4c0a6035)

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    • T
      Tlyneyor
      last edited by

      Hi, I have been using a new install for a couple of months now and everything has been fine, for the most part. Recently I have been imagining a number of new PCs, and every now and again I come across one that won’t PXE boot correctly. I go through the FOG menu, and then when I select to Full Inventory it fails with the Could not boot: Connection timed out (http://ipxe.org/4c0a6035) error.

      I have made sure FOG has the latest Kernel Update as I read that could be an issue, and have check ed the IP address is registered correctly etc, as per https://wiki.fogproject.org/wiki/index.php/Tftp_timeout…

      I am running a Windows DHCP server, however all settings seem correct, especially as the vast majority of machines work just fine. Also, all of the machines I am imaging are identical models with sequential serial numbers.

      I tried one that had previously failed and it worked, however another just keeps failing. I have also run a BIOS update on it. Is there any possible reason for FOG to cause this behavior, or is it most likely a machine issue on the odd ones that fail?

      Thanks for any help!

      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
      • Wayne WorkmanW
        Wayne Workman @Tlyneyor
        last edited by

        @tlyneyor said in Connection time out (4c0a6035):

        However unfortunately I am running through the imagine process and it is painfully slow. To the point where selecting the image and the group etc needed 3 or 4 attempts each, and it is currently downloading the image at around 50MB/min.
        It screams network issue to me, but there are no other network problems at all that I can see, and I have run another machine in the same switch with no latency or connectivity problems.

        That sounds like it could be a duplicate IP. You’ll get a ton of slowness and intermittent transmissions with a duplicate IP.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        T 1 Reply Last reply Reply Quote 1
        • Wayne WorkmanW
          Wayne Workman @Tlyneyor
          last edited by Wayne Workman

          @tlyneyor Two things come to mind:

          • Bad patch cable. This could be a kink/loose wire/torn/bad connector/broken clip/stretched/etc.
          • Funk in the chips. I’ve seen this only a couple times and when I have, it’s always been the same particular computers that have the issue. To fix, pull the power cable and then press the power button. This clears the funk from the BIOS chips and NIC chipset and can solve really weird pxe boot problems like this one.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          T 1 Reply Last reply Reply Quote 0
          • T
            Tlyneyor @Wayne Workman
            last edited by

            @wayne-workman said in Connection time out (4c0a6035):

            @tlyneyor Two things come to mind:

            • Bad patch cable. This could be a kink/loose wire/torn/bad connector/broken clip/stretched/etc.
            • Funk in the chips. I’ve seen this only a couple times and when I have, it’s always been the same particular computers that have the issue. To fix, pull the power cable and then press the power button. This clears the funk from the BIOS chips and NIC chipset and can solve really weird pxe boot problems like this one.

            Hi, thanks for the reply!

            Great shout on the patch cable - even though they have all been running on the same build station using the same cable, I swapped it out and at first I thought it had worked as it booted first time. However unfortunately I am running through the imagine process and it is painfully slow. To the point where selecting the image and the group etc needed 3 or 4 attempts each, and it is currently downloading the image at around 50MB/min.

            It screams network issue to me, but there are no other network problems at all that I can see, and I have run another machine in the same switch with no latency or connectivity problems.
            It certainly sounds like it could be a BIOS/chipset option so I will give the power button press a go next time - I hadn’t thought of trying that, thanks!

            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
            • Wayne WorkmanW
              Wayne Workman @Tlyneyor
              last edited by

              @tlyneyor said in Connection time out (4c0a6035):

              However unfortunately I am running through the imagine process and it is painfully slow. To the point where selecting the image and the group etc needed 3 or 4 attempts each, and it is currently downloading the image at around 50MB/min.
              It screams network issue to me, but there are no other network problems at all that I can see, and I have run another machine in the same switch with no latency or connectivity problems.

              That sounds like it could be a duplicate IP. You’ll get a ton of slowness and intermittent transmissions with a duplicate IP.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              T 1 Reply Last reply Reply Quote 1
              • T
                Tlyneyor @Wayne Workman
                last edited by

                @wayne-workman Wow, you are 100% correct, I never considered it just from those symptoms - thank you so much! There was a rogue device with a static IP within the DHCP range and it was clashing. Now I am going to search the whole network in case there are more. Thank you, that was driving me crazy!!!

                Wayne WorkmanW 1 Reply Last reply Reply Quote 1
                • Wayne WorkmanW
                  Wayne Workman @Tlyneyor
                  last edited by Wayne Workman

                  @tlyneyor Glad I could help. I’ve seen duplicates a lot, so I’m really familiar and very weary of them.

                  An easy way to detect rogue DHCP services is to do a packet capture on a linux box while issuing the commands to release the current lease and get a new one:
                  dhclient -r; dhclient. In the packet capture, you would see the rogue DHCP server’s address and MAC address.

                  Also, there is a way on Linux to check a specific IP address to see if there are duplicates: arping -D -q -I eth0 -c 2 192.168.1.250 ; echo $? If you get a 0 back from that command, it means there are no duplicates. 1 or anything else that isn’t 0 means there are duplicates. Note that eth0 in the command is the name of the interface you are using to send the request out of and 192.168.1.250 is the IP being tested. This does not need to be run on the affected computer, and probably should be executed on a normal-functioning system.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  1 Reply Last reply Reply Quote 1
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