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Fog finishing/rebooting problem?

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FOG Problems
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  • B
    bretfred
    last edited by bretfred May 23, 2018, 2:57 PM May 23, 2018, 8:55 PM

    I updated to 1.5.2 to fix a problem with windows 10 not resizing now when an image finishes capturing or deploying the machine throws an error when trying to reboot. I have attached a picture not sure what other info you need? I cant seem to find the srv version in this update but i just did the latest update today if that helps. 0_1527108844338_fogreset.jpg

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    • G
      george1421 Moderator
      last edited by May 23, 2018, 9:04 PM

      Well that’s not good, basically FOS did a core dump and puked bits all over the place.

      What hardware are you running? (make and mfg)
      From here if you manually reboot the hardware

      1. Does the task show completed in FOG?
      2. Does the system run OOBE ok?

      On the fog server, if you navigate to /var/www/html/fog/service/ipxe directory then run the command file bzImage will you report what version number of linux is bzImage?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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      • B
        bretfred
        last edited by May 23, 2018, 9:22 PM

        They are HP x360 ee 11
        It doesn’t show an active task and shows end time in the imaging log
        The interesting thing is that when i tried capturing the image the task still said active and it dint move the image from the dev folder to the properly named folder. Also that Machine wouldn’t boot again after capturing. Kept having startup problems that weren’t easily fixable so i just re-imaged it which even though it didn’t reboot it did boot fine after imaging.
        bzimage is 4.15.2

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        • B
          bretfred
          last edited by May 24, 2018, 1:28 PM

          Second time I captured it the task completed still didn’t reboot but computer did boot properly after turning it off and on. Image moved to the proper spot with correct name too. First capture might have just been a fluke.

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          • S
            Sebastian Roth Moderator
            last edited by May 24, 2018, 9:50 PM

            @bretfred Did you have reboot issues with an older version of FOG on this very same machine as well?

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • B
              bretfred
              last edited by May 25, 2018, 2:49 PM

              No i was on 1.4.4 before and had done about 600 of these with it flawlessly.

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              • Q
                Quazz Moderator
                last edited by May 25, 2018, 3:37 PM

                Try updating (or downgrading) the kernel (bzImage) from the FOG webui.

                B 1 Reply Last reply May 29, 2018, 3:34 PM Reply Quote 0
                • G
                  george1421 Moderator
                  last edited by May 25, 2018, 4:18 PM

                  @sebastian-roth What do you think about setting the kernel parameter of ACPI=off if its a conflict between the Linux kernel and the target firmware?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                  • B
                    bretfred @Quazz
                    last edited by May 29, 2018, 3:34 PM

                    @quazz I tried to update the kernel this is the error i get Type: 2, File: /var/www/html/fog/lib/fog/fogftp.class.php, Line: 708, Message: ftp_put(): Could not create file., Host: 10.100.0.250, Username: fog

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                    • S
                      Sebastian Roth Moderator
                      last edited by May 29, 2018, 11:09 PM

                      @bretfred https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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