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    Get Hard disk fails on UEFI based system

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    • sarge_212S
      sarge_212
      last edited by

      Hey all,

      Using FOG 1.4.0 RC-8. I know, I know it’s outdated. However, I can’t get a 1709 UEFI image to capture, FOG can’t find the disk. I can however, do so on Legacy but wondering if I should be able to do so on UEFI, or if I have to use the Legacy boot option. Let me know what I can do to troubleshoot. Thanks.

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      • george1421G
        george1421 Moderator
        last edited by

        My bet is that the kernel is too old to where its not seeing the disk -or- this is a dell computer and you have the disk controller mode set to raid-on. If this is the case set the disk controller mode to ahci to deploy and then switch back once the deploy is done.

        This is a known linux issue with uefi mode + raid-on mode. This is not a fog issue, but a linux issue.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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        • sarge_212S
          sarge_212
          last edited by

          @george1421 Very interesting. I just switched to legacy and captured the “master sysprepd” image as it were. BEFORE booting into the os, I changed from RAID-ON to AHCI. I’ll let you know what happens in a few minutes as I suspected the RAID-on vs AHCI deal. Thanks.

          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @sarge_212
            last edited by

            @sarge_212 Just to be clear, the issue is linux kernel + uefi + raid-on mode where the issue is. If you change any one of the triad FOG can capture/deploy (well except the linux part).

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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            • sarge_212S
              sarge_212
              last edited by

              So,

              Windows just booted up and I got the famous “windows cannot complete the installation, please reinstall” or some such. Thoughts? Would switching back to Raid On fix this issue and allow windows to boot properly?

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              • sarge_212S
                sarge_212
                last edited by

                Switched to RAID on and got an “inaccessible boot device” interestingly enough. This is a latitude 7490 from factory with a few tweaks and then me trying to upload to be able to deploy. I’m fine if I have to update FOG, that’s not a problem but wondering if this can be avoided in the future or what process I should take to capture and deploy with this UEFI/linux issue?

                george1421G 1 Reply Last reply Reply Quote 0
                • george1421G
                  george1421 Moderator @sarge_212
                  last edited by

                  @sarge_212 said in Get Hard disk fails on UEFI based system:

                  7490

                  That is smoking new hardware. There may be things that the FOG developers don’t know about that hardware. So I may be off base with this. But to capture and deploy with fog, all that you should need to do out of the box (so to speak), boot into the firmware change secure boot off, disk mode to ahci mode, enable network stack in uefi firmware. PXE boot and capture or deploy.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  sarge_212S 1 Reply Last reply Reply Quote 0
                  • sarge_212S
                    sarge_212 @george1421
                    last edited by

                    @george1421 That is the process I was looking for. I’ll attempt that and let you know. Thanks @george1421 !!

                    sarge_212S 1 Reply Last reply Reply Quote 0
                    • sarge_212S
                      sarge_212 @sarge_212
                      last edited by

                      @george1421 I should be able to use any .efi file, correct? OR should it be a specific efi file? Right now I think I’m using a hacked together one from @Tom ages ago so I will most likely be upgrading FOG shortly.

                      george1421G 1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @sarge_212 Try ipxe.efi first, then give snp.efi and snponly.efi a try.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • george1421G
                          george1421 Moderator @sarge_212
                          last edited by

                          @sarge_212 If you are getting FOS to load (reguardless if it can see your hard drive) then you have the right uefi boot kernel. iPXE is only in memory long enough to get bzImage and init.zx to start, then iPXE is unloaded from memory. The point is iPXE kernel has no impact once FOS starts.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                          • sarge_212S
                            sarge_212
                            last edited by

                            Would it be a good idea to update FOG? I know you all have made TONS of improvements from the version I’m on. However, it doesn’t like a FOG issue per se but a UEFI issue. So, the process I would take to image is as follows:

                            Machine comes in RAID ON
                            Prep machine as I want it
                            Start a Capture task for the host
                            sysprep, then on reboot change to AHCI, Legacy mode and capture
                            After that, capture image
                            Deploy or just reboot
                            Before booting up, change back to RAID ON

                            ?? Does that sound like the right process?

                            george1421G 1 Reply Last reply Reply Quote 0
                            • george1421G
                              george1421 Moderator @sarge_212
                              last edited by

                              @sarge_212 Since you have 2 questions here.

                              1. Should you update fog? Short answer is yes, but I would wait until 1.5.3 is released. 1.5.2 has a few trivial issues, unless you run into them. As soon as 1.5.3 is released I would say jump on it. With 1.4.0 there are some disk imaging issue that weren’t addressed until 1.4.1, so you are living with some pain points at the moment.

                              2. You have to many steps in your capture sequence. Remember I said there is a triad, change only one and it will work. So you decide which is easier for you. Develop your master image in uefi mode. When you go to capture or deploy change either disk mode to ahci then capture and deploy, reset it back before windows boots. Or switch the bios to legacy mode (leave raid-on) then capture or deploy. You only need to change one for imaging then change it back when done… or when you prep the system just change it to ahci mode and leave it there then you don’t have to mess with it again. Consider we are talking about a laptop, when would you use raid mode?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              sarge_212S 1 Reply Last reply Reply Quote 0
                              • sarge_212S
                                sarge_212 @george1421
                                last edited by

                                @george1421 Any idea when 1.5.3 will be released?

                                george1421G 1 Reply Last reply Reply Quote 0
                                • george1421G
                                  george1421 Moderator @sarge_212
                                  last edited by

                                  @sarge_212 All I’ve been told is “Anytime Soon ™”.

                                  From what I understand the last time I talked with the developers, they were still chasing down a few random errors. Once they get them nailed down then they will drop the next release.

                                  You could upgrade to 1.5.2 it IS functional there are just a few bugs. Once on 1.5.2 then you could switch over to the working branch which will bring you up to 1.5.2.1.1.(something). If you needed a few of the fixes since 1.5.2.

                                  My position would be to still wait for 1.5.3 to drop.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                  sarge_212S 1 Reply Last reply Reply Quote 0
                                  • sarge_212S
                                    sarge_212 @george1421
                                    last edited by

                                    @george1421 Ok… how does one install to a certain version? I’d used git on the last one to update to current, but I’m not sure how to get 1.5.2 installed and then switch to the working branch? I’ll look on the forums but if you can point me in the right direction to get this installed, then 1.5.3 will be a simple upgrade.

                                    george1421G 1 Reply Last reply Reply Quote 0
                                    • george1421G
                                      george1421 Moderator @sarge_212
                                      last edited by

                                      @sarge_212 If you are using git, then change into the directory where you cloned the fog repository, depending on who’s directions you followed it may be /opt/fogproject or /root/fogproject.

                                      then issue:

                                      git pull
                                      cd bin
                                      ./installfog.sh
                                      

                                      That will rerun the installer with the last settings you selected when fog was initially installed. Just be aware with the 1.5.x versions FOG uses a new gui. Things look a little different, but definitely more contemporary in design.
                                      Then once 1.5.2 is installed you can upgrade to the working branch. But lets do one step at a time.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      sarge_212S 1 Reply Last reply Reply Quote 0
                                      • sarge_212S
                                        sarge_212 @george1421
                                        last edited by

                                        @george1421 So, I’m doing a brand new install to start afresh. I’ll need to do some work I assume to get on 1.5.2?

                                        george1421G 1 Reply Last reply Reply Quote 0
                                        • george1421G
                                          george1421 Moderator @sarge_212
                                          last edited by

                                          @sarge_212 I’m not sure what you mean by get on 1.5.2.

                                          If you are doing a fresh install of the OS, then you will need to clone the FOG git repo to get your installer files. This wiki page will guide you to download and install FOG on a fresh system: https://wiki.fogproject.org/wiki/index.php?title=Getting_FOG

                                          From there you can copy your /images from the old fog server to the new fog server. And then from your old fog server export the image definitions and then import them into fog 1.5.2. The other issue you will have is if you have fog clients who connect to your old fog server. You will need to copy the ssl certificates from the old fog server to the new fog server so you can rehome the fog client machines.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          sarge_212S 1 Reply Last reply Reply Quote 0
                                          • sarge_212S
                                            sarge_212 @george1421
                                            last edited by

                                            @george1421 Sweet, doing the initial install now via git.

                                            george1421G 1 Reply Last reply Reply Quote 0
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