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    Adding needed repository... Failed!

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • S
      Sebastian Roth Moderator
      last edited by Sebastian Roth

      @Nexqs I am not sure but could this be a very weird language issue. Not joking here. Would you mind installing Ubuntu from scratch again and stick to english language?

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      Tom ElliottT 1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott @Sebastian Roth
        last edited by

        @sebastian-roth I’ve gone over the code in working-1.5.1 branch to see what is going on.

        I doubt I’ve fixed anything, but I did notice that there’s potential of 3 separate times of running add-apt-repository for a single ubuntu install. I’ve modified it so this should only need to happen once now.

        (One of the times it ran without the LANG/LC_ALL elements, and if that failed it would rerun with these. I’ve made it so running with LANG/LC_ALL will be the normal method of running.)

        There was potential of 3 separate runs, but there was also at least 2 runs that had happen anyway. As I said, i doubt I fixed anything happening here, but at least we can more quickly name the problem.

        Looking through the logs being passed here I keep seeing;

        gpg: le porte-clefs « /tmp/tmpf65s40fu/secring.gpg » a été créé
        gpg: le porte-clefs « /tmp/tmpf65s40fu/pubring.gpg » a été créé
        gpg: demande de la clef E5267A6C sur le serveur hkp keyserver.ubuntu.com
        Error: retrieving gpg key timed out.
        gpg: /tmp/tmpf65s40fu/trustdb.gpg : base de confiance créée
        gpg: clef E5267A6C : clef publique « Launchpad PPA for Ondƙej SurĂœ » importĂ©e
        gpg: Quantité totale traitée : 1
        gpg:               importées : 1  (RSA: 1)
        OK
        gpg: le porte-clefs « /tmp/tmpwush_arl/secring.gpg » a été créé
        gpg: le porte-clefs « /tmp/tmpwush_arl/pubring.gpg » a été créé
        gpg: demande de la clef E5267A6C sur le serveur hkp keyserver.ubuntu.com
        Error: retrieving gpg key timed out.
        gpg: /tmp/tmpwush_arl/trustdb.gpg : base de confiance créée
        gpg: clef E5267A6C : clef publique « Launchpad PPA for Ondƙej SurĂœ » importĂ©e
        gpg: Quantité totale traitée : 1
        gpg:               importées : 1  (RSA: 1)
        OK
        

        Of specific note, I’m seeing the key is not able to be retrieved, maybe this is where the issue lies? This, I think, could happen if the system time is off or simply your network cannot reach keyserver.ubuntu.com

        I don’t know if this helps us out at all.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • N
          Nexqs
          last edited by Nexqs

          @Sebastian-Roth Im reinstalling ubuntu with english, we will see what happen.
          @Tom-Elliott Ill install with those commands that gives me @george1421, is that ok ?

          sudo apt-get update && apt-get install git
          
          sudo -i
          git clone https://github.com/FOGProject/fogproject.git /opt/fogproject
          cd /opt/fogproject/bin
          ./installfog.sh
          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @Nexqs
            last edited by george1421

            @nexqs Yes those commands are OK.

            I was going to have you check your current time and to ensure your timezone was correct and also see if you can ping keyserver.ubuntu.com which seems to be reported as a problem in your log file, but now we shall see how switching to english works. French should work because I know we have folks in France using FOG. I’m pretty sure its in their native language too.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            1 Reply Last reply Reply Quote 0
            • N
              Nexqs
              last edited by

              Hey,
              just screenshot timezone and when i pinged keyserver.ubuntu.com :
              1_1522045094146_Screenshot from 2018-03-26 17-10-15.png 0_1522045094145_Screenshot from 2018-03-26 17-09-22.png
              And now the terminal with all cmds i typed :

              root@fogserver:~# sudo apt-get update && apt-get install git
              Hit:1 http://nc.archive.ubuntu.com/ubuntu xenial InRelease                  
              Get:2 http://nc.archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB] 
              Hit:3 http://security.ubuntu.com/ubuntu xenial-security InRelease             
              Get:4 http://nc.archive.ubuntu.com/ubuntu xenial-backports InRelease [102 kB]
              Fetched 204 kB in 22s (9,204 B/s)                       
              Reading package lists... Done
              Reading package lists... Done
              Building dependency tree       
              Reading state information... Done
              The following additional packages will be installed:
                git-man liberror-perl
              Suggested packages:
                git-daemon-run | git-daemon-sysvinit git-doc git-el git-email git-gui gitk gitweb git-arch git-cvs
                git-mediawiki git-svn
              The following NEW packages will be installed:
                git git-man liberror-perl
              0 upgraded, 3 newly installed, 0 to remove and 383 not upgraded.
              Need to get 3,857 kB of archives.
              After this operation, 25.6 MB of additional disk space will be used.
              Do you want to continue? [Y/n] y
              Get:1 http://nc.archive.ubuntu.com/ubuntu xenial/main amd64 liberror-perl all 0.17-1.2 [19.6 kB]
              Get:2 http://nc.archive.ubuntu.com/ubuntu xenial-updates/main amd64 git-man all 1:2.7.4-0ubuntu1.3 [736 kB]
              Get:3 http://nc.archive.ubuntu.com/ubuntu xenial-updates/main amd64 git amd64 1:2.7.4-0ubuntu1.3 [3,102 kB]
              Fetched 3,857 kB in 30s (127 kB/s)                                                                     
              Selecting previously unselected package liberror-perl.
              (Reading database ... 175107 files and directories currently installed.)
              Preparing to unpack .../liberror-perl_0.17-1.2_all.deb ...
              Unpacking liberror-perl (0.17-1.2) ...
              Selecting previously unselected package git-man.
              Preparing to unpack .../git-man_1%3a2.7.4-0ubuntu1.3_all.deb ...
              Unpacking git-man (1:2.7.4-0ubuntu1.3) ...
              Selecting previously unselected package git.
              Preparing to unpack .../git_1%3a2.7.4-0ubuntu1.3_amd64.deb ...
              Unpacking git (1:2.7.4-0ubuntu1.3) ...
              Processing triggers for man-db (2.7.5-1) ...
              Setting up liberror-perl (0.17-1.2) ...
              Setting up git-man (1:2.7.4-0ubuntu1.3) ...
              Setting up git (1:2.7.4-0ubuntu1.3) ...
              root@fogserver:~# git clone https://github.com/FOGProject/fogproject.git /opt/fogproject
              Cloning into '/opt/fogproject'...
              remote: Counting objects: 136884, done.
              remote: Compressing objects: 100% (533/533), done.
              remote: Total 136884 (delta 536), reused 665 (delta 324), pack-reused 135937
              Receiving objects: 100% (136884/136884), 730.32 MiB | 106.00 KiB/s, done.
              Resolving deltas: 100% (96304/96304), done.
              Checking connectivity... done.
              root@fogserver:~# cd /opt/fogproject/bin
              root@fogserver:/opt/fogproject/bin# ./installfog.sh
              Installing LSB_Release as needed
               * Attempting to get release information.......................Done
              systemd
              
              
                 +------------------------------------------+
                 |     ..#######:.    ..,#,..     .::##::.  |
                 |.:######          .:;####:......;#;..     |
                 |...##...        ...##;,;##::::.##...      |
                 |   ,#          ...##.....##:::##     ..:: |
                 |   ##    .::###,,##.   . ##.::#.:######::.|
                 |...##:::###::....#. ..  .#...#. #...#:::. |
                 |..:####:..    ..##......##::##  ..  #     |
                 |    #  .      ...##:,;##;:::#: ... ##..   |
                 |   .#  .       .:;####;::::.##:::;#:..    |
                 |    #                     ..:;###..       |
                 |                                          |
                 +------------------------------------------+
                 |      Free Computer Imaging Solution      |
                 +------------------------------------------+
                 |  Credits: http://fogproject.org/Credits  |
                 |       http://fogproject.org/Credits      |
                 |       Released under GPL Version 3       |
                 +------------------------------------------+
              
              
                 Version: 1.5.0 Installer/Updater
              
                What version of Linux would you like to run the installation for?
              
                        1) Redhat Based Linux (Redhat, CentOS, Mageia)
                        2) Debian Based Linux (Debian, Ubuntu, Kubuntu, Edubuntu)
                        3) Arch Linux
              
                Choice: [2] 2   
              
              
              
                Starting Debian based Installation
              
              
               *** Detected a potential need to reinstall apache and php files.
               *** This will remove the /etc/php* and /etc/apache2* directories
               ***  and remove/purge the apache and php files from this system.
               *** If you're okay with this please type Y, anything else will
               ***  continue the installation, but may mean you will need to
               ***  remove the files later and make proper changes as 
               ***  necessary. (Y/N): 
              y
               * Removing apache and php files...............................Done
               * Stopping web services.......................................Failed
               * Removing the apache and php packages........................Done
               * Resetting our variables to specify php version 7.1..........Done
                FOG Server installation modes:
                    * Normal Server: (Choice N) 
                        This is the typical installation type and
                        will install all FOG components for you on this
                        machine.  Pick this option if you are unsure what to pick.
              
                    * Storage Node: (Choice S)
                        This install mode will only install the software required
                        to make this server act as a node in a storage group
              
                More information:  
                   http://www.fogproject.org/wiki/index.php?title=InstallationModes
              
                What type of installation would you like to do? [N/s (Normal/Storage)] n
              
                What is the IP address to be used by this FOG Server? [192.168.0.24]
              
                Would you like to change the default network interface from enp0s3?
                If you are not sure, select No. [y/N] n
              
                Would you like to setup a router address for the DHCP server? [Y/n] y
                What is the IP address to be used for the router on
                    the DHCP server? [192.168.0.1]
              
                Would you like DHCP to handle DNS? [Y/n] y
                What DNS address should DHCP allow? [127.0.1.1] 
              
                Would you like to use the FOG server for DHCP service? [y/N] y
              
                This version of FOG has internationalization support, would  
                you like to install the additional language packs? [y/N] 
              
                 ######################################################################
                 #     FOG now has everything it needs for this setup, but please     #
                 #   understand that this script will overwrite any setting you may   #
                 #   have setup for services like DHCP, apache, pxe, tftp, and NFS.   #
                 ######################################################################
                 # It is not recommended that you install this on a production system #
                 #        as this script modifies many of your system settings.       #
                 ######################################################################
                 #             This script should be run by the root user.            #
                 #      It will prepend the running with sudo if root is not set      #
                 ######################################################################
                 #           ** Notice ** FOG is difficult to setup securely          #
                 #        SELinux and IPTables are usually asked to be disabled       #
                 #           There have been strides in adding capabilities           #
                 #          The recommendations would now be more appropriate         #
                 #    to set SELinux to permissive and to disable firewall for now.   #
                 #  You can find some methods to enable SELinux and maintain firewall #
                 #   settings and ports. If you feel comfortable doing so please do   #
                 ######################################################################
                 #            Please see our wiki for more information at:            #
                 ######################################################################
                 #             https://wiki.fogproject.org/wiki/index.php             #
                 ######################################################################
              
               * Here are the settings FOG will use:
               * Base Linux: Debian
               * Detected Linux Distribution: Ubuntu
               * Server IP Address: 192.168.0.24
               * Server Subnet Mask: 255.255.255.0
               * Interface: enp0s3
               * Installation Type: Normal Server
               * Internationalization: 0
               * Image Storage Location: /images
               * Using FOG DHCP: Yes
               * DHCP router Address: 192.168.0.1
              
              
               * Are you sure you wish to continue (Y/N) y
              
               * Installation Started
              
               * Installing required packages, if this fails
               | make sure you have an active internet connection.
              
               * Adding needed repository....................................Failed!
              root@fogserver:/opt/fogproject/bin#  cd error_logs/
              root@fogserver:/opt/fogproject/bin/error_logs# cat fog
              fog_error_1.5.0.log  foginstall.log       
              root@fogserver:/opt/fogproject/bin/error_logs# cat fog
              fog_error_1.5.0.log  foginstall.log       
              root@fogserver:/opt/fogproject/bin/error_logs# cat fog
              fog_error_1.5.0.log  foginstall.log       
              root@fogserver:/opt/fogproject/bin/error_logs# cat fog
              fog_error_1.5.0.log  foginstall.log       
              root@fogserver:/opt/fogproject/bin/error_logs# cat fog_error_1.5.0.log 
              /usr/bin/lsb_release
              /bin/systemctl
              Reading package lists...
              Building dependency tree...
              Reading state information...
              software-properties-common is already the newest version (0.96.20.7).
              The following additional packages will be installed:
                python-apt python-pycurl
              Suggested packages:
                python-apt-dbg python-apt-doc libcurl4-gnutls-dev python-pycurl-dbg
                python-pycurl-doc
              The following NEW packages will be installed:
                python-apt python-pycurl python-software-properties
              0 upgraded, 3 newly installed, 0 to remove and 383 not upgraded.
              Need to get 203 kB of archives.
              After this operation, 931 kB of additional disk space will be used.
              Get:1 http://nc.archive.ubuntu.com/ubuntu xenial-updates/main amd64 python-apt amd64 1.1.0~beta1ubuntu0.16.04.1 [139 kB]
              Get:2 http://nc.archive.ubuntu.com/ubuntu xenial/main amd64 python-pycurl amd64 7.43.0-1ubuntu1 [43.3 kB]
              Get:3 http://nc.archive.ubuntu.com/ubuntu xenial-updates/universe amd64 python-software-properties all 0.96.20.7 [20.7 kB]
              Fetched 203 kB in 21s (9,474 B/s)
              Selecting previously unselected package python-apt.
              (Reading database ... 175922 files and directories currently installed.)
              Preparing to unpack .../python-apt_1.1.0~beta1ubuntu0.16.04.1_amd64.deb ...
              Unpacking python-apt (1.1.0~beta1ubuntu0.16.04.1) ...
              Selecting previously unselected package python-pycurl.
              Preparing to unpack .../python-pycurl_7.43.0-1ubuntu1_amd64.deb ...
              Unpacking python-pycurl (7.43.0-1ubuntu1) ...
              Selecting previously unselected package python-software-properties.
              Preparing to unpack .../python-software-properties_0.96.20.7_all.deb ...
              Unpacking python-software-properties (0.96.20.7) ...
              Setting up python-apt (1.1.0~beta1ubuntu0.16.04.1) ...
              Setting up python-pycurl (7.43.0-1ubuntu1) ...
              Setting up python-software-properties (0.96.20.7) ...
              ../lib/common/functions.sh: line 535: ntpdate: command not found
              gpg: keyring `/tmp/tmphhnywf9g/secring.gpg' created
              gpg: keyring `/tmp/tmphhnywf9g/pubring.gpg' created
              gpg: requesting key E5267A6C from hkp server keyserver.ubuntu.com
              Error: retrieving gpg key timed out.
              gpg: /tmp/tmphhnywf9g/trustdb.gpg: trustdb created
              gpg: key E5267A6C: public key "Launchpad PPA for Ondƙej SurĂœ" imported
              gpg: Total number processed: 1
              gpg:               imported: 1  (RSA: 1)
              OK
              gpg: keyring `/tmp/tmpmgndtbo8/secring.gpg' created
              gpg: keyring `/tmp/tmpmgndtbo8/pubring.gpg' created
              gpg: requesting key E5267A6C from hkp server keyserver.ubuntu.com
              Error: retrieving gpg key timed out.
              gpg: /tmp/tmpmgndtbo8/trustdb.gpg: trustdb created
              gpg: key E5267A6C: public key "Launchpad PPA for Ondƙej SurĂœ" imported
              gpg: Total number processed: 1
              gpg:               imported: 1  (RSA: 1)
              OK
              Hit:1 http://nc.archive.ubuntu.com/ubuntu xenial InRelease
              Get:2 http://nc.archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]
              Get:3 http://nc.archive.ubuntu.com/ubuntu xenial-backports InRelease [102 kB]
              Get:4 http://security.ubuntu.com/ubuntu xenial-security InRelease [102 kB]
              Get:5 http://nc.archive.ubuntu.com/ubuntu xenial-updates/main amd64 DEP-11 Metadata [317 kB]
              Get:6 http://nc.archive.ubuntu.com/ubuntu xenial-updates/main DEP-11 64x64 Icons [224 kB]
              Get:7 http://nc.archive.ubuntu.com/ubuntu xenial-updates/universe amd64 DEP-11 Metadata [193 kB]
              Get:8 http://security.ubuntu.com/ubuntu xenial-security/main amd64 DEP-11 Metadata [67.5 kB]
              Get:9 http://nc.archive.ubuntu.com/ubuntu xenial-updates/universe DEP-11 64x64 Icons [275 kB]
              Get:10 http://nc.archive.ubuntu.com/ubuntu xenial-updates/multiverse amd64 DEP-11 Metadata [5,888 B]
              Get:11 http://nc.archive.ubuntu.com/ubuntu xenial-backports/main amd64 DEP-11 Metadata [3,328 B]
              Get:12 http://nc.archive.ubuntu.com/ubuntu xenial-backports/universe amd64 DEP-11 Metadata [5,084 B]
              Get:13 http://security.ubuntu.com/ubuntu xenial-security/main DEP-11 64x64 Icons [81.7 kB]
              Get:14 http://security.ubuntu.com/ubuntu xenial-security/universe amd64 DEP-11 Metadata [56.0 kB]
              Get:15 http://security.ubuntu.com/ubuntu xenial-security/universe DEP-11 64x64 Icons [93.6 kB]
              Get:16 http://ppa.launchpad.net/ondrej/apache2/ubuntu xenial InRelease [23.8 kB]
              Get:17 http://ppa.launchpad.net/ondrej/php/ubuntu xenial InRelease [23.9 kB]
              Get:18 http://ppa.launchpad.net/ondrej/apache2/ubuntu xenial/main amd64 Packages [13.9 kB]
              Get:19 http://ppa.launchpad.net/ondrej/apache2/ubuntu xenial/main i386 Packages [14.0 kB]
              Get:20 http://ppa.launchpad.net/ondrej/apache2/ubuntu xenial/main Translation-en [7,888 B]
              Get:21 http://ppa.launchpad.net/ondrej/php/ubuntu xenial/main amd64 Packages [46.0 kB]
              Get:22 http://ppa.launchpad.net/ondrej/php/ubuntu xenial/main i386 Packages [45.8 kB]
              Get:23 http://ppa.launchpad.net/ondrej/php/ubuntu xenial/main Translation-en [26.5 kB]
              Fetched 1,830 kB in 42s (42.9 kB/s)
              Reading package lists...
              Reading package lists...
              Building dependency tree...
              Reading state information...
              python-software-properties is already the newest version (0.96.20.7).
              The following NEW packages will be installed:
                ntpdate
              0 upgraded, 1 newly installed, 0 to remove and 388 not upgraded.
              Need to get 48.7 kB of archives.
              After this operation, 173 kB of additional disk space will be used.
              Get:1 http://nc.archive.ubuntu.com/ubuntu xenial-updates/main amd64 ntpdate amd64 1:4.2.8p4+dfsg-3ubuntu5.8 [48.7 kB]
              Fetched 48.7 kB in 20s (2,393 B/s)
              Selecting previously unselected package ntpdate.
              (Reading database ... 175974 files and directories currently installed.)
              Preparing to unpack .../ntpdate_1%3a4.2.8p4+dfsg-3ubuntu5.8_amd64.deb ...
              Unpacking ntpdate (1:4.2.8p4+dfsg-3ubuntu5.8) ...
              Processing triggers for man-db (2.7.5-1) ...
              Setting up ntpdate (1:4.2.8p4+dfsg-3ubuntu5.8) ...
              26 Mar 19:32:55 ntpdate[7409]: adjust time server 115.126.160.4 offset -0.003329 sec
              Generating locales (this might take a while)...
                en_US.UTF-8... done
              Generation complete.
              gpg: keyring `/tmp/tmp5udgpevy/secring.gpg' created
              gpg: keyring `/tmp/tmp5udgpevy/pubring.gpg' created
              gpg: requesting key E5267A6C from hkp server keyserver.ubuntu.com
              Error: retrieving gpg key timed out.
              gpg: /tmp/tmp5udgpevy/trustdb.gpg: trustdb created
              gpg: key E5267A6C: public key "Launchpad PPA for Ondƙej SurĂœ" imported
              gpg: Total number processed: 1
              gpg:               imported: 1  (RSA: 1)
              OK
              Hit:1 http://security.ubuntu.com/ubuntu xenial-security InRelease
              Hit:2 http://nc.archive.ubuntu.com/ubuntu xenial InRelease
              Get:3 http://nc.archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]
              Get:4 http://nc.archive.ubuntu.com/ubuntu xenial-backports InRelease [102 kB]
              Hit:5 http://ppa.launchpad.net/ondrej/apache2/ubuntu xenial InRelease
              Get:6 http://ppa.launchpad.net/ondrej/php/ubuntu xenial InRelease [23.9 kB]
              Fetched 228 kB in 36s (6,305 B/s)
              Reading package lists...
              Reading package lists...
              Building dependency tree...
              Reading state information...
              ntpdate is already the newest version (1:4.2.8p4+dfsg-3ubuntu5.8).
              software-properties-common is already the newest version (0.96.20.7).
              python-software-properties is already the newest version (0.96.20.7).
              0 upgraded, 0 newly installed, 0 to remove and 388 not upgraded.
              26 Mar 19:34:50 ntpdate[7814]: adjust time server 115.126.160.4 offset 0.001809 sec
              Generating locales (this might take a while)...
                en_US.UTF-8... done
              Generation complete.
              gpg: keyring `/tmp/tmph13wz5fb/secring.gpg' created
              gpg: keyring `/tmp/tmph13wz5fb/pubring.gpg' created
              gpg: requesting key E5267A6C from hkp server keyserver.ubuntu.com
              Error: retrieving gpg key timed out.
              gpg: /tmp/tmph13wz5fb/trustdb.gpg: trustdb created
              gpg: key E5267A6C: public key "Launchpad PPA for Ondƙej SurĂœ" imported
              gpg: Total number processed: 1
              gpg:               imported: 1  (RSA: 1)
              OK
              root@fogserver:/opt/fogproject/bin/error_logs# 
              
              
              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                @Nexqs Ok, sorry I was wrong. Does not seem to be a language thing as I thought. Would you please do a package capture of this to hopefully find out what’s exactly “timing out”.

                For that open two terminal windows. In the first get the following command ready but don’t start it yet: LANG='en_US.UTF-8' LC_ALL='en_US.UTF-8' sudo add-apt-repository -y ppa:ondrej/php

                In the other terminal window run: sudo tcpdump -w add-repo.pcap (it will start and not bring you back to the shell - let it sit there, go the the first terminal and run the command. When it’s done stop the tcpdump command using Crtl+c)

                Now upload that packet capture file add-repo.pcap to your dropbox and post a link here.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • N
                  Nexqs
                  last edited by

                  @Sebastian-Roth Ok i did what you tell me to do, here is the file on dropbox here

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Sebastian Roth

                    @Nexqs I have not found out what’s causing the issue but looking at the PCAP. There is a lot of noise from the webbrowser. Should have told you to close that before doing the capture. But I still can get the gist. I see three DNS requests to keyserver.ubuntu.com five seconds (!!!) later followed by a HTTP request to retrieve the key. To me this sounds strange. Why would it do the DNS request that often before initiating the HTTP connection? Did you run the add-apt-repository command only once or did it fail and you can it three times?

                    What happens of you try to download the key using curl (or wget)?

                    user@fogserver:~$ curl "http://keyserver.ubuntu.com/pks/lookup?op=get&options=mr&search=0x14AA40EC0831756756D7F66C4F4EA0AAE5267A6C"
                    -----BEGIN PGP PUBLIC KEY BLOCK-----
                    Version: SKS 1.1.6
                    Comment: Hostname: keyserver.ubuntu.com
                    
                    mI0ESX35nAEEALKDCUDVXvmW9n+T/+3G1DnTpoWh9/1xNaz/RrUH6fQKhHr568F8hfnZP/2C
                    GYVYkW9hxP9LVW9IDvzcmnhgIwK+ddeaPZqh3T/FM4OTA7Q78HSvR81mJpf2iMLm/Zvh89Zs
                    mP2sIgZuARiaHo8lxoTSLtmKXsM3FsJVlusyewHfABEBAAG0H0xhdW5jaHBhZCBQUEEgZm9y
                    IE9uZMWZZWogU3Vyw72ItgQTAQIAIAUCSX35nAIbAwYLCQgHAwIEFQIIAwQWAgMBAh4BAheA
                    AAoJEE9OoKrlJnpsQjYD/jW1NlIFAlT6EvF2xfVbkhERii9MapjaUsSso4XLCEmZdEGX54GQ
                    01svXnrivwnd/kmhKvyxCqiNLDY/dOaK8MK//bDI6mqdKmG8XbP2vsdsxhifNC+GH/OwaDPv
                    n1TyYB653kwyruCGFjEnCreZTcRUu2oBQyolORDl+BmF4DjL
                    =R5tk
                    -----END PGP PUBLIC KEY BLOCK-----
                    

                    Should look like this.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • N
                      Nexqs
                      last edited by Sebastian Roth

                      @Sebastian-Roth I did once this commands : LANG='en_US.UTF-8' LC_ALL='en_US.UTF-8' sudo add-apt-repository -y ppa:ondrej/php after typing the commands sudo tcpdump -w add-repo.pcap
                      Soz i let the browser open !
                      Ill try to get the key via curl as you shown me : curl “http://keyserver.ubuntu.com/pks/lookup?op=get&options=mr&search=0x14AA40EC0831756756D7F66C4F4EA0AAE5267A6C”

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                      • S
                        Sebastian Roth Moderator
                        last edited by Sebastian Roth

                        @nexqs said in Adding needed repository... Failed!:

                        Ill try to get the key via curl as you shown me

                        You might need to install curl first, nor sure if it is by default in Ubuntu?!

                        No worries about the browser
 Should have told you.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • N
                          Nexqs
                          last edited by Nexqs

                          @Sebastian-Roth I just did the cmd with an wget :

                          fog@fogserver:~$ wget "http://keyserver.ubuntu.com/pks/lookup?op=get&options=mr&search=0x14AA40EC0831756756D7F66C4F4EA0AAE5267A6C"
                          --2018-03-28 17:56:04--  http://keyserver.ubuntu.com/pks/lookup?op=get&options=mr&search=0x14AA40EC0831756756D7F66C4F4EA0AAE5267A6C
                          Resolving keyserver.ubuntu.com (keyserver.ubuntu.com)... 91.189.90.55, 91.189.89.49
                          Connecting to keyserver.ubuntu.com (keyserver.ubuntu.com)|91.189.90.55|:80... connected.
                          HTTP request sent, awaiting response... 200 OK
                          Length: 626 [application/pgp-keys]
                          Saving to: ‘lookup?op=get&options=mr&search=0x14AA40EC0831756756D7F66C4F4EA0AAE5267A6C’
                          
                          lookup?op=get&optio 100%[===================>]     626  --.-KB/s    in 0s      
                          
                          2018-03-28 17:56:20 (43.4 MB/s) - ‘lookup?op=get&options=mr&search=0x14AA40EC0831756756D7F66C4F4EA0AAE5267A6C’ saved [626/626]
                          
                          fog@fogserver:~$ 
                          
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                          • S
                            Sebastian Roth Moderator
                            last edited by Sebastian Roth

                            @Nexqs Hope you don’t feel annoyed by all the questions and stuff I make you try out. Could you please run wget "http://keyserver.ubuntu.com/pks/lookup?op=get&options=mr&search=0x14AA40EC0831756756D7F66C4F4EA0AAE5267A6C" ; cat "lookup?op=get&options=mr&search=0x14AA40EC0831756756D7F66C4F4EA0AAE5267A6C" just to make sure you get the same key downloaded that I had.

                            I will setup an Ubuntu VM and try things out as well. I am sure we can figure this out. I still have a feeling that this might be some kind of network issue on your side. Not sure though.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                            • S
                              Sebastian Roth Moderator
                              last edited by

                              @Nexqs Ok, I got up a test VM and did some testing. It works great on my side. Taking a packet dump on my machine I noticed that two DNS requests to launchpad.net seem to be part of the add-apt-repository call. I see those in your PCAP as well (after I filtered through all the other stuff more thoroughly). Now the interesting thing I notice is that the requests from your machine seem to take some time. We are talking milliseconds here but having looked into many packet dumps I clearly notice this as a possible pointer for explaining what’s wrong. While requests in my case come three milliseconds after the other yours seem to take 400 ms at times - which is hell of a lot even in networks. It could trigger some unexpected behavior. It’s not always like this but I do see this and wonder what’s wrong. As you capture right on the server to me it would simply translate to a high load on the server. Is there other (network/calculation) “stuff” happening at the same time? Is this running on a physical server or within some kind of VM environment?

                              What else do I see. It takes five (!!!) seconds before it sends the initiating TCP SYN packet to start the HTTP connection after it got the DNS answer. Something is definitely wrong here. From what I see in the PCAP it’s not the network but the host itself. Please run cat /proc/loadavg and post results here.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                              • N
                                Nexqs
                                last edited by

                                @sebastian-roth SO if i understand everything, its my internet connection that is slow ?

                                fog@fogserver:~$ cat /proc/loadavg
                                0.23 0.50 0.25 4/392 2005
                                fog@fogserver:~$ 
                                fog@fogserver:~$ wget “http://keyserver.ubuntu.com/pks/lookup?op=get&options=mr&search=0x14AA40EC0831756756D7F66C4F4EA0AAE5267A6C” 
                                [1] 2019
                                [2] 2020
                                fog@fogserver:~$ “http://keyserver.ubuntu.com/pks/lookup?op=get: Scheme missing.
                                
                                [1]-  Exit 1                  wget “http://keyserver.ubuntu.com/pks/lookup?op=get
                                [2]+  Done                    options=mr
                                fog@fogserver:~$ cat “lookup?op=get&options=mr&search=0x14AA40EC0831756756D7F66C4F4EA0AAE5267A6C”
                                [1] 2021
                                [2] 2022
                                fog@fogserver:~$ cat: '“lookup?op=get': No such file or directory
                                1 Reply Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by Sebastian Roth

                                  @Nexqs No from the PCAP it looks like your server is slow! Is FOG installed on hardware or in a virtual machine?

                                  Sorry for the command hickup. It did not mask the stuff as command when I posted it and that broke it when you copy & pasted it. Please try again with this:

                                  wget -O key.txt "http://keyserver.ubuntu.com/pks/lookup?op=get&options=mr&search=0x14AA40EC0831756756D7F66C4F4EA0AAE5267A6C"
                                  cat key.txt
                                  

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                  • N
                                    Nexqs
                                    last edited by

                                    @Sebastian-Roth Ubuntu is installed on a VM (with 3 Go ramfor the vm : i have 8go on my laptop, an ssd and i3). It did the same thing with my VM on my desktop (i7, 6go ram for the vm and 16go in total and a ssd).
                                    Here is the key :

                                    fog@fogserver:~$ wget -O key.txt "http://keyserver.ubuntu.com/pks/lookup?op=get&options=mr&search=0x14AA40EC0831756756D7F66C4F4EA0AAE5267A6C"
                                    --2018-04-01 14:41:46--  http://keyserver.ubuntu.com/pks/lookup?op=get&options=mr&search=0x14AA40EC0831756756D7F66C4F4EA0AAE5267A6C
                                    Resolving keyserver.ubuntu.com (keyserver.ubuntu.com)... 91.189.90.55, 91.189.89.49
                                    Connecting to keyserver.ubuntu.com (keyserver.ubuntu.com)|91.189.90.55|:80... connected.
                                    HTTP request sent, awaiting response... 200 OK
                                    Length: 626 [application/pgp-keys]
                                    Saving to: ‘key.txt’
                                    
                                    key.txt             100%[===================>]     626  --.-KB/s    in 0s      
                                    
                                    2018-04-01 14:42:02 (39.4 MB/s) - ‘key.txt’ saved [626/626]
                                    
                                    fog@fogserver:~$ cat key.txt
                                    -----BEGIN PGP PUBLIC KEY BLOCK-----
                                    Version: SKS 1.1.6
                                    Comment: Hostname: keyserver.ubuntu.com
                                    
                                    mI0ESX35nAEEALKDCUDVXvmW9n+T/+3G1DnTpoWh9/1xNaz/RrUH6fQKhHr568F8hfnZP/2C
                                    GYVYkW9hxP9LVW9IDvzcmnhgIwK+ddeaPZqh3T/FM4OTA7Q78HSvR81mJpf2iMLm/Zvh89Zs
                                    mP2sIgZuARiaHo8lxoTSLtmKXsM3FsJVlusyewHfABEBAAG0H0xhdW5jaHBhZCBQUEEgZm9y
                                    IE9uZMWZZWogU3Vyw72ItgQTAQIAIAUCSX35nAIbAwYLCQgHAwIEFQIIAwQWAgMBAh4BAheA
                                    AAoJEE9OoKrlJnpsQjYD/jW1NlIFAlT6EvF2xfVbkhERii9MapjaUsSso4XLCEmZdEGX54GQ
                                    01svXnrivwnd/kmhKvyxCqiNLDY/dOaK8MK//bDI6mqdKmG8XbP2vsdsxhifNC+GH/OwaDPv
                                    n1TyYB653kwyruCGFjEnCreZTcRUu2oBQyolORDl+BmF4DjL
                                    =R5tk
                                    -----END PGP PUBLIC KEY BLOCK-----
                                    fog@fogserver:~$ 
                                    
                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by

                                      @Nexqs I am at a loss here. This seems to be such a strange issue. I have seen a lot of crazy things happen but this one I can’t get my head around. Why would apt-add-repository tell us “timed out” if it comes back adding the key anyway.

                                      Are you keen to just modify the installer script to skip the check and go on? We can give you instructions on how to do this.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
                                      • N
                                        Nexqs
                                        last edited by

                                        @Sebastian-Roth Yes sure ! strange issue 


                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by

                                          @Nexqs Sorry for my late reply. Please try this: Edit /opt/fogproject/lib/common/functions.sh, jump to line 623 and add a hash tag as comment at the beginning to disable, make it look like this:

                                          ...
                                                      esac
                                                      ;;
                                              esac
                                              #errorStat $?
                                              dots "Preparing Package Manager"
                                          ...
                                          

                                          Now rerun the installer as usual.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
                                          • A
                                            Arrowtron
                                            last edited by

                                            Hi there,

                                            I am getting the same issue as well, please assist

                                            Currently running FOG 1.5.0, trying to upgrade to 1.5.2 through PUTTY

                                            0_1523498264074_bb171c07-b7e9-411b-b91e-ce0b482d7901-image.png

                                            I am not running through a Proxy, i have upgraded to 1.5.0 a few weeks ago i think

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