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Issue with FOG 1.5

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  • T
    Tom
    last edited by Mar 7, 2018, 3:34 PM

    Hello everyone,

    Ubuntu 14.04
    Client: Latitude E7270

    After selecting function from the pxe menu, nothing happens.
    Please see short video.
    Video
    Thanks,
    Tom

    1 Reply Last reply Reply Quote 0
    • G
      george1421 Moderator @Tom
      last edited by george1421 Mar 7, 2018, 10:08 AM Mar 7, 2018, 4:08 PM

      @tom That picture does give me a clue. Where the heck did kernel bzImage4123 come from? Lets reset that back to just bzImage to ensure you have the latest kernel that was delivered with 1.5.0. If your kernel does not match the inits, I can see why FOS did not startup.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      T 1 Reply Last reply Mar 7, 2018, 4:14 PM Reply Quote 0
      • G
        george1421 Moderator
        last edited by Mar 7, 2018, 3:46 PM

        Lets collect some additional information for this issue.

        1. Is the 7270 in uefi or bios mode?
        2. Have you updated the firmware in those systems from what was shipped from Dell?
        3. What (exactly) do you have for dhcp option 67 {boot-file}

        This is an interesting one since I see both the kernel and virtual hard drive get transferred to the target computer, but the kernel never starts.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        1 Reply Last reply Reply Quote 0
        • T
          Tom
          last edited by Mar 7, 2018, 3:52 PM

          1.Is the 7270 in uefi or bios mode? Yes
          2.Have you updated the firmware in those systems from what was shipped from Dell? current version 1.18.5 ( latest)
          3.What (exactly) do you have for dhcp option 67 {boot-file} undionly.kkpxe

          Thanks,

          Tom

          G 1 Reply Last reply Mar 7, 2018, 4:00 PM Reply Quote 0
          • G
            george1421 Moderator @Tom
            last edited by Mar 7, 2018, 4:00 PM

            @tom said in Issue with FOG 1.5:

            1.Is the 7270 in uefi or bios mode? Yes

            That was an either or question, but based on your answer to #3, I might guess you are in legacy (bios mode).

            For the boot file, can you test to see if undionly.kpxe (note only one k) works better.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            T 1 Reply Last reply Mar 7, 2018, 4:05 PM Reply Quote 0
            • T
              Tom @george1421
              last edited by Mar 7, 2018, 4:05 PM

              @george1421
              Same results with kpxe.
              In addition, here are the TFTP server settings:
              0_1520438726404_Settings.PNG

              G 1 Reply Last reply Mar 7, 2018, 4:08 PM Reply Quote 0
              • G
                george1421 Moderator @Tom
                last edited by george1421 Mar 7, 2018, 10:08 AM Mar 7, 2018, 4:08 PM

                @tom That picture does give me a clue. Where the heck did kernel bzImage4123 come from? Lets reset that back to just bzImage to ensure you have the latest kernel that was delivered with 1.5.0. If your kernel does not match the inits, I can see why FOS did not startup.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                T 1 Reply Last reply Mar 7, 2018, 4:14 PM Reply Quote 0
                • T
                  Tom @george1421
                  last edited by Mar 7, 2018, 4:14 PM

                  @george1421

                  Thanks George,

                  After removing the 4123 it seems to be working properly.

                  Should I keep tpxe or change it back to kkpxe?

                  Thanks,

                  Tom

                  G 1 Reply Last reply Mar 7, 2018, 4:17 PM Reply Quote 0
                  • G
                    george1421 Moderator @Tom
                    last edited by Mar 7, 2018, 4:17 PM

                    @tom undionly.kpxe is the default. You can use either one interchangeably. In rare conditions where undionly.kpxe doesn’t work, the .kkpxe adds some additional code to band-aid some broken hardware. I can say in my environment I only use undionly.kpxe without issue.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    T 1 Reply Last reply Mar 7, 2018, 4:18 PM Reply Quote 0
                    • T
                      Tom @george1421
                      last edited by Mar 7, 2018, 4:18 PM

                      @george1421

                      Since it’s working, I’ll keep it as is.

                      Thank you for the quick resolution and for everything you do.

                      Tom

                      1 Reply Last reply Reply Quote 0
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