After FOG update, "imaging log" directs to blank page.

[salted_cashews]

Title says it all, recently completed our update and everything was working fine up until we went to check our imaging log. Where would I look to start troubleshooting?

[Tom Elliott]

@salted_cashews /etc/php/7.0/apache2/php.ini

Look for memory_limit

Change to 256M restart apache.

This isn’t going to fix the memory issue though as fog uses a db set value for it. Please see: http://fogserver/fog/management/index.php?node=about&sub=settings to edit the memory limit option. It should be under the general settings block. Change fogserver accordingly.

[Sebastian Roth]

@salted_cashews Apache logs, see my signature.

[salted_cashews]

Ok so I checked the logs and it pointed me in 2 directions. These are the results of the error log and the lines following in the respective files:

PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/html/fog/lib/fog/fogbase.class.php on line 2320
line 2320 reads: foreach ((array)$other as $key => &$oth) {

PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/html/fog/lib/fog/fogcontroller.class.php on line 125
line 125 reads: $this->databaseFields = array_unique($this->databaseFields);

PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/html/fog/lib/fog/fogcontroller.class.php on line 860
line 860 reads: $methodCall = sprintf(‘load%s’, ucfirst($key));

Is there more to this than I’m seeing? It sounds like we need to be able to allocate more memory than is being allowed?

[Sebastian Roth]

@salted_cashews There is a PHP option memory_limit you wanna increase. If you need help finding the right config file we need to know which Linux OS/version you use.

[salted_cashews]

@sebastian-roth Ah of course, Ubuntu Server 16. Thanks.

[Tom Elliott]

@salted_cashews /etc/php/7.0/apache2/php.ini

Look for memory_limit

Change to 256M restart apache.

This isn’t going to fix the memory issue though as fog uses a db set value for it. Please see: http://fogserver/fog/management/index.php?node=about&sub=settings to edit the memory limit option. It should be under the general settings block. Change fogserver accordingly.

[salted_cashews]

@tom-elliott Thank you sir, I just changed it through the fog management webpage. Do I need to change it within php.ini as well or does this overwrite that file?

[Tom Elliott]

@salted_cashews This doesn’t touch the file. However, it “overrides” it if that makes more sense.

You could’ve set php.ini to 1024M, if the fog settings wasn’t set to the same, you’d still be seeing the exact same memory problem.

[salted_cashews]

@tom-elliott It does, this was incredibly helpful thank you.