Host has not been registering with Quick Reg, and Full Reg is not working

[D_quiros]

I created an image of my computer HP Prodesktop G3 in order to upload it to the FOG. I performed the Quick Reg, and after it finished I looked for it at the Host List in the server, but it was not there, I tried to run again the Quick Reg and the issues persists. So I tried a Full Reg, but it started normally, until it got stock and shows this:

Does anyone can help me?

[george1421]

Just so the developers know this is FOG 1.5.0RC11 ?? Is that right? Because that is surely background php code that should never be visible. @Developers ??

[george1421]

Is it only this one computer doing this or are all new computers failing to register this way?

[D_quiros]

@george1421 said in Host has not been registering with Quick Reg, and Full Reg is not working:

Is it only this one computer doing this or are all new computers failing to register this way?

I tried doing a Quick Reg with a Optiplex 3020 and it worked, but I didnt try a Full Reg

[george1421]

@d_quiros will you delete that 3020 from inventory and see if full registration works with that. Its important to know where the issue isn’t so the developers can focus on where it could be. We may also need you to look at the apache error log in /var/log/apache/error.log to see if that contains any clues.

[D_quiros]

@george1421 said in Host has not been registering with Quick Reg, and Full Reg is not working:

@d_quiros will you delete that 3020 from inventory and see if full registration works with that. Its important to know where the issue isn’t so the developers can focus on where it could be.

I just did it, and I got the same issue

[george1421]

@d_quiros ok then can you look at the apache error log in /var/log/apache2/error.log and see if there is anything helpful for debugging?

We may need you to upload that file to a google drive or dropbox so we can take a look at the file. There is something not right with full registration in 1.5.0RC11

[D_quiros]

@george1421 said in Host has not been registering with Quick Reg, and Full Reg is not working:

@d_quiros ok then can you look at the apache error log in /var/log/apache2/error.log and see if there is anything helpful for debugging?

We may need you to upload that file to a google drive or dropbox so we can take a look at the file. There is something not right with full registration in 1.5.0RC11

I got the file, opened it and it is displaying some errors. Not sure what do they mean. Where can I upload the file?

[Sebastian Roth]

@D_quiros Just copy and paste the error message from the log file as text here in the forum post.

Looks really strange, kind of like when PHP is not installed/enabled. Can you access the FOG web interface? http://10.29.170.252/fog/ What does it look like?

[D_quiros]

@sebastian-roth said in Host has not been registering with Quick Reg, and Full Reg is not working:

@D_quiros Just copy and paste the error message from the log file as text here in the forum post.

Looks really strange, kind of like when PHP is not installed/enabled. Can you access the FOG web interface? http://10.29.170.252/fog/ What does it look like?

Yes, I can access to it and navigate through it.
This is the log:

[Sebastian Roth]

@D_quiros Ok, PHP is installed! Good to know. The last four lines of errors seen in the picture make me think that not all files were installed properly. Can you please check if you have the file /var/www/html/fog/lib/reg-task/registration.class.php on your server? It should read like this:

<?php
...
class Registration extends FOGBase
{
...

[D_quiros]

@sebastian-roth said in Host has not been registering with Quick Reg, and Full Reg is not working:

@D_quiros Ok, PHP is installed! Good to know. The last four lines of errors seen in the picture make me think that not all files were installed properly. Can you please check if you have the file /var/www/html/fog/lib/reg-task/registration.class.php on your server? It should read like this:

<?php
...
class Registration extends FOGBase
{
...

@Sebastian-Roth yes, I checked and it looks like your picture. But now I am getting another issue. See the next image

It is happening on both registration methods, Quick Reg, and Full Reg

[Sebastian Roth]

@D_quiros Please check the apache logs. See my signature…