Updating DataBase Failed

[zago123]

Hi,

I’m uploading my first image on fog, but when it arrives at 100% this error appears:

updating database failed

error type 8 file: /var/www/fog/lib/fog/fogcontroller.class.php

help

thanks

[zago123]

@george1421

I was able to resolve it by disabling my firewall, which port does the fog ftp use for me to be able to free on my firewall?

[Sebastian Roth]

@zago123 Which version of FOG do you use? See in the blue cloud on the web UI and post all the version numbers here.

As well please take a picture of the error or post the full error message here. We are missing an important part of the message to be able to help.

[zago123]

@Sebastian-Roth this error

rules iptables maybe ? to cause this error?

Version Fog : 1.4.4
Ubuntu - Server 17

[Sebastian Roth]

Interesting one I haven’t seen I think. Probably we need @Tom-Elliott to have a look.

[Tom Elliott]

Please get us the apache error logs and access logs while this error is happening. Last time this happened, it was because somebody had forgotten to turn of SELinux. This time, however, it’s ubuntu so I don’t know.

[zago123]

@tom-elliott

rules firewall maybe?

[george1421]

@zago123 Do you have the ubuntu firewall enabled? sudo ufw status will tell you if its enabled.

[zago123]

@george1421

I was able to resolve it by disabling my firewall, which port does the fog ftp use for me to be able to free on my firewall?

[zago123]

guys,

I was able to resolve it by disabling my firewall, which port does the fog ftp use for me to be able to free on my firewall?

[george1421]

@zago123 Managing firewall rules are going to be a bit trick especially since NFS is not really firewall friendly. But to answer your question one of the developers worked on a thread a while ago. This thread has the answers you seed: https://forums.fogproject.org/topic/6162/firewall-configuration

[zago123]

@george1421

error firewall : this directory no exist

echo “IPTABLES_MODULES=“nf_conntract_tftp nf_conntrack_ftp nf_conntrack_netbios_ns”” >> /etc/sysconfig/iptables-config

[Tom Elliott]

@zago123 FTP is port 21.

[zago123]

thanks guys.

[george1421]

@tom-elliott said in Updating DataBase Failed:

@zago123 FTP is port 21.

To add to what Tom posted, FTP actually uses 2 communications ports. From the fog server to the target (command channel) and then from the target back to the fog server (data channel). So ports 20 and 21 are used for a fully ftp connection.