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Dell Optiplex 7050's

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Hardware Compatibility
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  • T
    THEMCV @msaglioc99
    last edited by Sep 28, 2017, 5:21 PM

    @msaglioc99 Weird, same.

    Okay, let’s get in a bit closer. Do other machines on that same switch have any issues being inventoried by FOG?

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    • M
      msaglioc99
      last edited by Sep 28, 2017, 5:23 PM

      @themcv said in Dell Optiplex 7050's:

      y, let’s get in a bit closer. Do other machines on that

      No I am able to image and register other machines, and computer models. I only run into this issue with Dell Optiplex 7050’s.

      G 1 Reply Last reply Sep 28, 2017, 5:51 PM Reply Quote 0
      • T
        THEMCV
        last edited by Sep 28, 2017, 5:25 PM

        What error does it give you specifically?

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        • G
          george1421 Moderator @msaglioc99
          last edited by Sep 28, 2017, 5:51 PM

          @msaglioc99 clear screen shots of the error are always helpful to set the context of the error.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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          • M
            msaglioc99
            last edited by Sep 28, 2017, 7:45 PM

            The Error is different every time. I will try and generate a couple of different scenarios. I’ve seen about 3 different Errors. Sometimes the screen comes up and lets me do the registration process but when I get to the end to enter the FOG GUI password it starts to write the password in plan text and just glitches out. Give me sometime to post screenshots.

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            • M
              msaglioc99
              last edited by Sep 29, 2017, 2:24 PM

              Anymore ideas?

              T 1 Reply Last reply Sep 29, 2017, 2:54 PM Reply Quote 0
              • T
                THEMCV @msaglioc99
                last edited by Sep 29, 2017, 2:54 PM

                @msaglioc99 Can you still get the screenshots? : )

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                • M
                  msaglioc99
                  last edited by Sep 29, 2017, 3:23 PM

                  As I said it is very random and I get a different error ever time only with the 7050’s though. I have on issues with other computer models. Here are some of the errors I am encountering.

                  ![0_1506698591709_IMG_1368.jpg](Uploading 100%)
                  ![0_1506698615428_IMG_1369.jpg](Uploading 100%)
                  ![0_1506698634778_IMG_1437.jpg](Uploading 100%)

                  M 1 Reply Last reply Sep 29, 2017, 3:27 PM Reply Quote 0
                  • M
                    msaglioc99 @msaglioc99
                    last edited by Sep 29, 2017, 3:27 PM

                    @msaglioc99 https://drive.google.com/drive/folders/0B-Gl8Q32FO6AVm1fY25HbEVIWTA?usp=sharing

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                    • M
                      msaglioc99
                      last edited by Sep 29, 2017, 3:55 PM

                      It’s very strange… I can’t figure out why I’m only having issues with this model computer…

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                      • M
                        msaglioc99
                        last edited by Sep 29, 2017, 6:09 PM

                        Here’s also another example of when I try to image a Optiplex 7050 at the end of registration if I want to image it now it asks me to enter my username and password for the FOG GUI. On the other machines it would usually show the username and keep the password secure (not showing the text) but as you can see here it writes in plan text and never officially registers the device just continues to let me write in plain text. There’s some kind of communication between the 7050’s and the FOG Server. They aren’t talking properly for some reason.
                        https://drive.google.com/file/d/0B-Gl8Q32FO6AZXlzMjQyWW1najg/view?usp=sharing

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                        • S
                          Sebastian Roth Moderator
                          last edited by Sebastian Roth Sep 30, 2017, 12:46 AM Sep 30, 2017, 6:45 AM

                          @msaglioc99 Ok, the pictures always show (in different situations) where it tries to communicate to the server. So I guess there is something wrong with the network - be it the NIC, the cable, the switch, Spanning Tree settings, Ethernet Energy Efficiency settings or maybe even a couple of things playing a role. So please try those steps:

                          • connect that laptop to a different port on the switch where you know another machine registers fine from
                          • borrow a dumb unmanaged mini switch from somewhere and connect the client to that instead of straight to the network
                          • use new patch cables!

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          M 1 Reply Last reply Oct 2, 2017, 12:40 PM Reply Quote 1
                          • M
                            msaglioc99 @Sebastian Roth
                            last edited by Oct 2, 2017, 12:40 PM

                            @sebastian-roth Okay so I’ve connected the Optiplex 7050 to a port I was able to successfully image a 7040 on using the same port, and patch cable. This is also using an un-managed switch and I verified the spanning tree setting is enable. I am still receiving the same result. Are there any settings I should be checking on the machine itself?

                            T 1 Reply Last reply Oct 2, 2017, 12:45 PM Reply Quote 0
                            • T
                              THEMCV @msaglioc99
                              last edited by Oct 2, 2017, 12:45 PM

                              @msaglioc99 Just to confirm, this is all 7050s and not just this one?

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                              • M
                                msaglioc99
                                last edited by Oct 2, 2017, 12:50 PM

                                I’ve been testing this on two different 7050’s one with the BIOS updated 1.5.2 and one on 1.4.4 I can pull a third machine in if you would like? I have a whole stock room filled with them.

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                                • S
                                  Sebastian Roth Moderator
                                  last edited by Oct 2, 2017, 1:12 PM

                                  @msaglioc99 said in Dell Optiplex 7050's:

                                  This is also using an un-managed switch and I verified the spanning tree setting is enable.

                                  Where exactly did you check that spanning tree is enabled? Cannot be on the un-managed switch. Make sure it is enabled but the client port is set to “port fast”.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                  • M
                                    msaglioc99
                                    last edited by Oct 2, 2017, 1:15 PM

                                    I had my network administrator check if the spanning tree settings are on. He verified it is on and also said it is enabled by default on all of our new switches. Regarding the client port being set to “port fast” does this need to be changed on the computer itself or the switch? Is this regarding the Spanning Tree Setting?

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                                    • M
                                      msaglioc99
                                      last edited by Oct 2, 2017, 1:51 PM

                                      Okay so I did myself a favor and moved one of the 7050’s to a different floor on a different V-Lan, and a Different Switch. This defiantly is a Network Infrastructure Issue so I am going to have to speak with my Network Administrator to see what the issue is. Is there anything I should have him specifically check? He did say Spanning Tree was already enabled. We will have to compare settings to the other floors V-Lan, and Switch Settings. Any ideas would be helpful though. Just to confirm the 7050 is registering, and imaging successfully on a different floor in my building.

                                      X 1 Reply Last reply Oct 2, 2017, 2:27 PM Reply Quote 0
                                      • X
                                        x23piracy @msaglioc99
                                        last edited by x23piracy Oct 2, 2017, 8:29 AM Oct 2, 2017, 2:27 PM

                                        @msaglioc99 we really know to less about your network infrastructure, do you have a detailed network plan? 😄
                                        If your network admin is skilled enough i am sure he will see the issue. Please report if you finally solved it and tell us the solution.

                                        ║▌║█║▌│║▌║▌█

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                                        • M
                                          msaglioc99
                                          last edited by Oct 2, 2017, 2:33 PM

                                          We do have a detailed Network Plan but I will report my findings when I fix the issue.

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