Image upload & deploy taking a long time

[Brad Schumann]

@sebastian-roth No worries, this is from the the source 5580 that we created (at least that is what my PC team tells me )
… and it is Win 10 64bit. I can re-create the image with a fresh version of windows on the master again and re-upload it to my Fog server, a

[Sebastian Roth]

@Brad-Schumann No, don’t recreate it yet. Possibly we’ll figure it out. Seems like we need to dig into the udev stuff to see why it doesn’t recognize the filesystem at all. Please post a picture of the output when running this command: udevadm info --query=all --name=sda3

[Brad Schumann]

@sebastian-roth

[george1421]

@brad-schumann I would like to give you a hint and a request as long as you have the FOS engine running there.

First the hint.
At the FOS command prompt (as in the picture) do the following

1. Key in ip addr show and note the IP address of the FOS target computer.
2. Give root a temporary password by keying in passwd then give it a simple password like hello This password will be lost when FOS reboots, so don’t worry.
3. Now from a windows computer connect to the FOS engine at the address gleaned at step 1 using putty (3rd party windows ssh application)
4. Login with root and the password you defined in step 2.

You can use putty to copy and paste stuff into the FOS engine from windows. It makes it easier to key stuff in and post to the forums because you can cut the text directly off the putty window and paste here.

Now for my request (if Sebastian already asked for this you can ignore). Key in the following at the command prompt

1. fdisk /dev/sda
2. At the fdisk prompt key in p
3. Copy the contents and paste it here.
4. At the fdisk prompt key in q and you will be back at the FOS command prompt.

What I’m interested in is the Id value in the 6th column.

[Brad Schumann]

@george1421 I didn’t see a 6th column below (assuming you meant row) is what I got.

Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: gpt
Disk identifier: 8897879E-4ECF-42A1-A6DC-F682422F50B6

Device                Start            End         Sectors      Size   Type
/dev/sda1              2048        1026047         1024000      500M   EFI System
/dev/sda2           1026048        1288191          262144      128M   Microsoft reserved
/dev/sda3           1288192      975800319       974512128    464.7G   Microsoft basic data
/dev/sda4         975800320      976637447          837128    408.8M   Windows recovery environment

[george1421]

@brad-schumann just for clarity this is what I expected to see.

Disk /dev/sda: 999.7 GB, 999653638144 bytes, 1952448512 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk label type: dos
Disk identifier: 0x0004a2f3

   Device Boot      Start         End      Blocks   Id  System
/dev/sda1   *        2048     4098047     2048000   83  Linux
/dev/sda2         4098048  1952448511   974175232   8e  Linux LVM

It just may be the difference in the versions of fdisk program. The Id column tells what the partition ID is marked as. It was not a wasted effort since we have been able to collect more info on your exact hardware.

I am bit intrigued that the Type in your screen shot says “Microsoft basic disk”

[george1421]

@george1421 Interesting when I boot FOS from my USB drive and run the fdisk program I get the ID column as I expected

In my case I have 3 partitions from this Win10 image running in bios/legacy mode.
The boot partition is type 7
So is the drive type 7
The recovery partition is type 27.

[Sebastian Roth]

@george1421 Probably a difference because @Brad-Schumann has a GPT layout and the one you posted is a legacy DOS layout. Still we see the partition type but in text instead of ID. The output posted looks ok to me. See here as well: https://en.wikipedia.org/wiki/Microsoft_basic_data_partition

Be careful to not mix up partition type ID and filesystem type. You can label a partition in fdisk to be Linux for example and still format it as NTFS (fs type). Linux will still be happy with that.

But I still have no idea why udev wouldn’t identify this to be an NTFS formated partition. @Brad-Schumann Are you able to mount the partition?

mkdir -p /mnt/win
mount.ntfs-3g /dev/sda3 /mnt/win
ls -al /mnt/win
umount /mnt/win

[Brad Schumann]

@george1421 we are not using legacy mode in the bios we are using the UEFI boot mode.

[Brad Schumann]

@sebastian-roth

[Sebastian Roth]

@Brad-Schumann From what it looks like there is no proper NTFS filesystem on sda3. How is it even possible that Windows boots from that? Can you please boot Windows up and post a picture of the disk management dialog. Maybe this can shed a light on this mystery!?!

[Brad Schumann]

@sebastian-roth this all you were looking for? or did you need more detail on a particular drive?

[george1421]

@brad-schumann Dind, ding, ding we have our answer.

Bitlocker encrypted drive == raw data file to fog.

Bitlocker needs to be activated after the target system has been created not before its captured.

[Brad Schumann]

@george1421 But we don’t activate/use Bitlocker…

[THEMCV]

@brad-schumann Try this, I ran into this on Surface’s.

Open command prompt as admin.

manage-bde -off

manage-bde -status

Fingers crossed that it will fix it. In my case, Windows was by default encrypting the free space which caused issues.

[Sebastian Roth]

OMG!!! Thank god we figured this out. I thought I was lost in this.

[x23piracy]

@themcv said in Image upload & deploy taking a long time:

@brad-schumann Try this, I ran into this on Surface’s.

Open command prompt as admin.

manage-bde -off

manage-bde -status

Fingers crossed that it will fix it. In my case, Windows was by default encrypting the free space which caused issues.

@Wayne-Workman #wiki worthy!

[THEMCV]

@Sebastian-Roth Glad I could help. Yeah, I hate that Windows gives you the option to “Turn On Bitlocker”, but don’t tell you that the free space is encrypted. I am not sure if this is a something with the latest update/service pack for Windows 10, but I know that I’ve only seen it on Surface’s so far. I haven’t made an image for the latest Windows 10 so we’ll see.

@x23piracy You’re too kind.

[Brad Schumann]

@themcv @Sebastian-Roth That is looking to be the fix… The on server size now shows ~48GB and only took 15min to upload to the server. I am deploying the image to another laptop and the ETA is 12min. Thank you for your help. FYI, we build our images from scratch with Win10 download from Microsoft with a SA agreement so it must be a built in thing .

[Wayne Workman]

@THEMCV @Sebastian-Roth @george1421 I need to clairify because I’ve not been following this thread and don’t really understand fully the problem or solution.

I understand the hardware is: Dell latitude 5580 laptop & Surface Pro

FOG was taking an image as RAW for some reason? Why?
@THEMCV What does the answer you posted do to fix it?
Might other hardware models have this problem?
What’s the best way to word the problem?