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    Capture fail

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    FOG Problems
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    • L
      Lemeunier
      last edited by Lemeunier

      Server: Ubuntu 17.04, fog 1.5rc9
      Client: Win 7 pro x64

      Hello,

      I try to capture a new image from a post but when i do that i’ve got this error at the end of the job

      0_1506416323423_IMG_20170926_100149.jpg

      I trie a couple of time and same error everytime.

      T 1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator @Lemeunier
        last edited by

        @lemeunier What I’m referring to specifically is the FOG server that you are capturing the image to. There is a linux account called fog where the password seems to be out of sync with what FOG thinks it should be.

        Here is the process to get everything back in alignment.

        1. Review the hidden file /opt/fog/.fogsettings on the fog server that is generating the invalid login.
        2. In that file will be a setting password=“something”. You need to note and document this password. (Hint: if you connect to your fog server with putty and copy that password out using putty your life will be much easier).
        3. Now from the linux command prompt set the fog user’s password to the value found in the .fogsettings file with passwd fog and then paste in the password you collected in step 2.
        4. In the FOG Webgui, goto the FOG Settings and then tftp server settings. Ensure the password defined there matches what you collected in step 2.
        5. Still in the web gui go to the storage node configuration for that server. Ensure the management password matches what you collected in step 2.
        6. Now from a windows computer make sure you can log into the FOG server using a FTP client. User the user ID of fog and the password you collected in step 2.
        7. If successful now to the last bit of cleanup. Rerun the fog installer ./installfog.sh script that will clean up the remaining bits and put you back in a happy place.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        L 1 Reply Last reply Reply Quote 1
        • T
          Tywyn @Lemeunier
          last edited by

          @lemeunier
          It seems, that your picture is not attached properly.

          1 Reply Last reply Reply Quote 0
          • L
            Lemeunier
            last edited by Lemeunier

            @Tywyn Updated.

            1 Reply Last reply Reply Quote 0
            • george1421G
              george1421 Moderator
              last edited by

              Do you by chance use the linux user fog for system maintenance or have change the linux user fog’s password. This error message is typically created when someone uses or changes the linux fog service account.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              L 1 Reply Last reply Reply Quote 1
              • L
                Lemeunier @george1421
                last edited by Lemeunier

                @george1421 The host (win 7 pro) has been made by an other fog in a second site. I’ve reinstalled the fog client. I didn’t use the fog acount ever.

                george1421G 1 Reply Last reply Reply Quote 0
                • george1421G
                  george1421 Moderator @Lemeunier
                  last edited by

                  @lemeunier What I’m referring to specifically is the FOG server that you are capturing the image to. There is a linux account called fog where the password seems to be out of sync with what FOG thinks it should be.

                  Here is the process to get everything back in alignment.

                  1. Review the hidden file /opt/fog/.fogsettings on the fog server that is generating the invalid login.
                  2. In that file will be a setting password=“something”. You need to note and document this password. (Hint: if you connect to your fog server with putty and copy that password out using putty your life will be much easier).
                  3. Now from the linux command prompt set the fog user’s password to the value found in the .fogsettings file with passwd fog and then paste in the password you collected in step 2.
                  4. In the FOG Webgui, goto the FOG Settings and then tftp server settings. Ensure the password defined there matches what you collected in step 2.
                  5. Still in the web gui go to the storage node configuration for that server. Ensure the management password matches what you collected in step 2.
                  6. Now from a windows computer make sure you can log into the FOG server using a FTP client. User the user ID of fog and the password you collected in step 2.
                  7. If successful now to the last bit of cleanup. Rerun the fog installer ./installfog.sh script that will clean up the remaining bits and put you back in a happy place.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  L 1 Reply Last reply Reply Quote 1
                  • L
                    Lemeunier @george1421
                    last edited by Lemeunier

                    @george1421 I did thoses manipulations… It didn’t works.

                    EDIT: wait i’ve forget to run ./installfog.sh again… And its works fine! Tanks

                    1 Reply Last reply Reply Quote 0
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