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    Active task still showing even when complete

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • george1421G
      george1421 Moderator @datastream
      last edited by

      @datastream and there is nothing in the apache error log?

      for rhel/centos /var/logs/httpd/error_log for ubuntu /var/logs/apache2/error.log (I think).

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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      • D
        datastream @george1421
        last edited by

        @george1421 Attached is a screenshot of that error.
        0_1498849275584_Screenshot (4).png

        george1421G 1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @datastream
          last edited by george1421

          @datastream Well that answers what might be going on. Any application taking longer than 30 + 2 seconds to install and the php wait, will timeout.

          What you need to do is find your longest install time and then adjust your php.ini parameter default_socket_timeout to exceed that value. Something in the 180 to 240 maybe to start.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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          • D
            datastream @george1421
            last edited by

            @george1421 I saw that but wasn’t sure where to adjust. Will this fix the upload of the large snapin files or the constant active task?

            george1421G 1 Reply Last reply Reply Quote 0
            • george1421G
              george1421 Moderator @datastream
              last edited by

              @datastream It will address any issue where php is waiting on a socket response. That is a round about way to say… maybe/maybe not or it may address both.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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              • D
                datastream @george1421
                last edited by

                @george1421 This did not end up fixing anything. I changed the number to reflect an hour. I pushed out a snapin for Dreamweaver and it is still spinning away even after it is installed on the client machine. I also tried uploading the full suite and it failed to upload.

                I went into the /var/log/fog directory and looked at fogsnapinrep.log but didn’t see anything relating to my issues.

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                • D
                  datastream
                  last edited by

                  Still having issues with this. I have just imaged a machine. The snapins for the group are illustrator and photoshop. The computer is still hung on illustrator and won’t move on to photoshop. I have opened illustrator just fine so I no it is complete.

                  george1421G 1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @datastream
                    last edited by

                    @datastream So if you manually copy the snapin pack to the target computer and then run the installer as its called out in the snapin configuration does it run to completion without any prompting? Remember this has to be 100% hands off installation. I’m going to suspect there is a pop-up or a question along the way that is stopping silent installation.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                    • D
                      datastream @george1421
                      last edited by

                      @george1421 At the end a window does pop up that says installation successful and it has an ok button that I have to click.

                      george1421G 1 Reply Last reply Reply Quote 0
                      • D
                        datastream
                        last edited by

                        I think I got it. I needed to follow the instructions on this page and put --silent in the command.

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                        • george1421G
                          george1421 Moderator @datastream
                          last edited by george1421

                          @datastream said in Active task still showing even when complete:

                          @george1421 At the end a window does pop up that says installation successful and it has an ok button that I have to click.

                          Well that is / was it. If the application never quits then FOG (as well as other deployment tools like PDQ Deploy) rely on the installer exiting with a success code to consider the application installed. The -silent or -quiet (or any other number of switches which means a silent install) are typically required for this to be a success.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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