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Problems capturing Windows 10 image

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  • M
    michaeloberg
    last edited by Sep 6, 2017, 7:37 PM

    Server
    • FOG Version: 1.3.4
    • OS: Windows 10
    Client
    • Service Version: ?
    • OS: Windows 10
    Description
    1 Reply Last reply Reply Quote 0
    • M
      michaeloberg
      last edited by Sep 6, 2017, 7:39 PM

      We are attempting to start a roll-out of Windows 10 machines, however when we create a capture task, restart and PXE boot we get the attached error message. Any help would be greatly appreciated!

      0_1504726748659_fog error.JPG

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      • T
        Tom Elliott
        last edited by Sep 6, 2017, 7:47 PM

        I’d recommend updating to 1.4.4 or even the rc series first.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • M
          michaeloberg
          last edited by Sep 6, 2017, 7:47 PM

          Is there an upgrade path or set of instructions I could get on how to do this?

          T 1 Reply Last reply Sep 6, 2017, 7:49 PM Reply Quote 0
          • T
            Tom Elliott @michaeloberg
            last edited by Sep 6, 2017, 7:49 PM

            @michaeloberg yep all over the place. Look on wiki for Upgrade to trunk. To go to the rc you use dev-branch, stable use master on the git checkout.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • M
              michaeloberg
              last edited by Sep 6, 2017, 8:03 PM

              OK found the article, but when I do step 1: sudo apt-get update && apt-get install git
              I get the attached error messages (at bottom). Not a Linux expert so bear with me, and thanks for the help!0_1504728202821_Fog error 2.JPG

              G 1 Reply Last reply Sep 6, 2017, 8:44 PM Reply Quote 0
              • G
                george1421 Moderator @michaeloberg
                last edited by george1421 Sep 6, 2017, 2:48 PM Sep 6, 2017, 8:44 PM

                @michaeloberg Here please follow this process.

                sudo -i
                apt-get update
                apt-get install git
                git clone https://github.com/FOGProject/fogproject.git /opt/fogproject
                git checkout master
                cd /opt/fogproject/bin
                ./installfog.sh
                

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by Sep 6, 2017, 9:13 PM

                  @michaeloberg While upgrading to 1.4.4 at least is definitely wise you also want to read through this I reckon: https://wiki.fogproject.org/wiki/index.php?title=Windows_Dirty_Bit

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                  • M
                    michaeloberg
                    last edited by Sep 7, 2017, 6:07 PM

                    Thanks everyone, I upgraded to the newest version of Fog, and had to do the following and now it works:

                    Windows 8.0, 8.1, and 10 (and most likely future Windows versions) have a feature called “Fast Startup”. This feature basically sets windows so that a hibernation occurs whenever the system is shutting down. This enables Windows to startup much faster than in past Windows versions. Because this feature is on by default, the windows OS partition has a hibernation file which prevents mounting and imaging via FOG, and also marks the OS partition’s “Dirty Bit” to ON. Even when hibernation and fast startup is disabled, the hibernation file remains and the “Dirty Bit” remains ON and these things causes problems. There are a few ways to fix/get around this.

                    Way 1 (clean method)
                    Disable: “Turn on fast startup”, located here: Control Panel (Classic View) -> Power Options -> Choose what the power button does -> Change Settings that are currently unavailable -> “Turn On Fast Startup & Hibernate”

                    Both of those settings should be turned off for use with FOG. They may be turned on at a later time via GPO or snapins.

                    Shutdown and then boot the system.

                    Then run this command from an elevated command prompt to disable hibernation and remove the hibernation file:

                    powercfg.exe /H off

                    Now you can shut down and reboot once or twice, and then capture your image via FOG.

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