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PXE Boots one one desktop but not another

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  • E
    ErinS
    last edited by Sep 15, 2012, 12:11 AM

    Fresh install, the second time I’v had to do this, of Ubuntu 11.04 and current FOG.
    After the install I took my master image computer and successfully booted into PXE, completed host registration and inventory, assigned a task to upload the image, all good.

    Then when trying to deploy the image to a brand new HP desktop of same make model etc I can not get it to PXE boot. Here is what I have noticed that may be an issue. The IP address of the FOG server, DNS, DHCP etc all are 192.168.10.* but the company does also deply 192.168.12.* addresses.

    The failing desktop DOES have a 192.168.12.* address. I’ve changed it to a static IP address of 10.192.168.** but even then it will not boot into PXE. I have manually registered the desktop into FOG and it does not resolve.

    One thing that I did during the FOG setup is to set the Subnet/netmask to 255.255.255.0 maybe it should be 255.255.0.0 to be able to resolve those machines with the .12 address? If so I can’t figure out how to change it in the FOG configuration.

    Any help, please give specific instructions, would be greatly appreciated.

    Erin

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    • C
      chad-bisd Moderator
      last edited by Sep 15, 2012, 1:28 AM

      Do you have a DHCP server for your computers or are they all set static?


      If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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      • E
        ErinS
        last edited by Sep 17, 2012, 3:07 PM

        Hello Chad,
        Yes I do have a DHCP server which (if it matters) does have a 192.168.10.* address. There is no problem whatsoever accessing network resources, etc just can get machines with this 192.168.12.* address to PXE boot. Image file not found. So I am assuming that something else needs to be set on my FOG server.

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        • E
          ErinS
          last edited by Sep 18, 2012, 6:10 PM

          The silence is deafening.

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          • C
            chad-bisd Moderator
            last edited by Sep 19, 2012, 1:22 AM

            So clients in the subnet 192.168.10.x can pxeboot and get the fog menu but clients in the 192.168.12.x subnet cannot. Is that the scenario?


            If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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            • E
              ErinS
              last edited by Sep 19, 2012, 3:02 PM

              Yes, that is the exact scenario.

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              • C
                chad-bisd Moderator
                last edited by Sep 19, 2012, 3:18 PM

                Does the same DHCP server support both 192.168.10.x and 192.168.12.x or do they have separate DHCP servers?


                If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                • E
                  ErinS
                  last edited by Sep 19, 2012, 3:20 PM

                  The same DHCP server supports both. I verified that one right off 🙂
                  Thanks for helping Chad. I really need it!

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                  • E
                    ErinS
                    last edited by Sep 19, 2012, 3:23 PM

                    The gateway for those which will not PXE boot is a .12 address of course and .10 for the ones that will PXE boot.

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                    • C
                      chad-bisd Moderator
                      last edited by Sep 19, 2012, 3:26 PM

                      On the 192.168.12.x network, do you even get the FOG menu or does it error out trying to find pxelinux.0?


                      If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                      • E
                        ErinS
                        last edited by Sep 19, 2012, 4:04 PM

                        No, I don’t even get the FOG menu. It errors out trying to find pxelinux. I believe the error is No Image File Found.

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                        • C
                          chad-bisd Moderator
                          last edited by Sep 19, 2012, 5:15 PM

                          Check the config on the DHCP server. Maybe the scope definition for 192.168.12.x has a syntax error for the filename option.


                          If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                          • E
                            ErinS
                            last edited by Sep 19, 2012, 10:38 PM

                            That was awesome! Now the .12 machines are able to get to the FOG menu but there is still ONE issue. I was able to register the host but imaging failed.
                            “Unable to connect to tftp server”
                            is the error now.

                            Almost there 🙂

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                            • C
                              chad-bisd Moderator
                              last edited by Sep 20, 2012, 1:20 AM

                              Do you have a file on the FOG Server in /tftpboot/pxelinux.cfg/01-Mac-address? If so, can you paste the contents?


                              If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                              • E
                                ErinS
                                last edited by Sep 20, 2012, 3:19 PM

                                Hello Chad,
                                There is no file except Default in /tftpboot/pxelinux.cfg/
                                What other information can I provide?

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                                • E
                                  ErinS
                                  last edited by Sep 20, 2012, 4:03 PM

                                  Another interesting little tidbit. In FOG when I got to Other Information and attempt to set a master password an error message appears
                                  “PXE menu update failed. Unable to connect to tftp server”

                                  FYI - I received this message yesterday and did stop and restart the tftp server via Terminal by typing in sudo stop tftpd-hpa and sudo start tftpd-hpa

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                                  • B
                                    Bobfrid
                                    last edited by Sep 20, 2012, 4:14 PM

                                    Sounds like it might be a password issue for tftp. I think. Maybe.

                                    Reference this: [url]http://www.fogproject.org/wiki/index.php/Unable_to_connect_to_TFTP[/url]

                                    Particularly the bit about setting the password for the user “Fog” and it matching [B]TFTP_FTP_PASSWORD[/B] and [B]STORAGE_FTP_PASSWORD [/B]in /var/www/fog/commons/config.php (at least that’s my path in 11.10)

                                    Seems like I had something else to do as well, but I guess start with that and see how it goes.

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                                    • C
                                      chad-bisd Moderator
                                      last edited by Sep 21, 2012, 3:03 PM

                                      If one machine still boots to PXE and run something like a hardware inventory, then I wouldn’t think it is the TFTP password. Schedule a hardware inventory task for a machine in the 192.168.10.x network and make sure that works.

                                      If that works. Try to schedule a task for a machine in the 192.168.12.x network. Schedule it through the web interface, then check the /tftpboot/pxelinux.cfg/ folder for a task file matching your machine (01-mac-address-of-machine). If you get a file in that folder, paste the contents into this thread (use code tags).


                                      If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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