I would very much like to join the discussion on this. Please remember though that I am just simply a computer tech for a school district. I don’t have the background or knowledge on software development or programming or anything like that. My main goal is simply trying to install printers that are already created on our print server in our district. Previously we had Novell Zenworks, the printer management in that was pretty great. I don’t know how familiar you are with Zenworks, but we simply made a printer policy which basically made a policy that linked a printer on our print server to a machine. Everytime a user logged in it would install the printer if it was not already created for the user, since we made the printer policy for the device and not the user.

As mentioned in this thread, the printer is created in FOG and the printer is pushed out to the machine, but we also need it to remove the printer. In my case it is not removing. I would need to manually remove it. I have not had time to try on different models to see if it’s a model specific problem, but this is where I am at now. In the future I plan to try other models, but since this is not high priority right now, I have pushed printer management to the side.

Ok, thank you for the reply. It’s unfortunate, but I think I will hold off on using FOG as a printer manager for the time being.

Thank you.

Yes, thank you. Removing the printer through Device Management worked.
After removing the printer, I tried installing again through FOG, but this time I clicked on the printer name in the all printers section of Printer Management of FOG web interface and under the Membership tab I added the host. The printer was successfully installed.
When I first tried this, I went directly to the host machine in host management and went to Printers tab then added the printer to the host.
I am not sure if I was just doing it wrong the first time or if this is a bug.

While I was typing this response, I also tried removing the printer through FOG. In the FOG web interface it does not show the printer being a member of any host under print management, and for the host itself it does not show a printer being a member. But on the computer itself, the printer is still installed and I am back not being able to remove it manually, and have to remove it by Device Manager.

Thanks for the info. I had the computer running overnight and no printer ever came up. I looked more into the PrinterManagerHelper. I ran it on my work computer as a test, and it did install the printer, but now I can not remove the printer manually. I thought maybe the FOG client set the management level, so I changed fog ‘Host Printer configuration’ to No Printer Management. Tried again, but still can not remove printer. I can remove any other printer but not the one installed through the PrinterManagerHelper.

The network printer that I am trying to install has an ip of 192.168.15.73. That address shows up under the ‘ports tab’ when you check ‘printer properties’ of other printers in the ‘devices and printers’ section in the control panel. But the network printer I am trying to install does not show up as an installed printer.

I am trying to install a network printer and it is timing out, according to the fog client log.

Further down the log, in the “PrinterManager” it will say the printer “has already been configured.”
In the printer properties in the control panel of the computer, it shows that the IP address of the printer was applied but on the user interface it does not show a printer.

Any ideas on what to do?
Thanks

Thank you. I’ll look in to it.

On the install package for the client, is there a way to change the web server section to another default setting? The default right now is ‘fogserver’ but I wanted to change it on the client installation, instead of always having to type out what we named our server.

Yes, what you say helps. I am new to fog and coming from using other device management programs so I am learning how fog works. It’s just a little new way of thinking for me right now. Not that this is a bad thing, I’m truly liking how fog works.
Thank you

In the “Basic Tasks” section for groups and hosts there are the options for ‘All Snapins’ or ‘One Snapin’ to push out to the group or hosts. Why isn’t there an option to select specific snapins?
Or would the only option is to create a new group that only has those snapins assigned to that group.
Right now my groups are created ‘logically’ by room number/location. Should I be creating my groups ‘dynamically’ by what snapins needs to be done?