Update: The disk drives in these machines use a variation of a connection for SATA. The power and data are combined into a single plug. The cable then runs to a back plane off the main board. You cannot use standard SATA connectors on these drives. In short, this prevents using another known-good machine to run the image.

I have also tried updating to the newest kernel, but I see the same behavior with the failure to recognize the hard disk. I’ll post a solution if I find it.

Really good suggestions. Besides the default drive setting of RAID On, I tried the other two options for RAID autodetect w/ATA and AHCI but neither of those work. I did a boot to PXE without a job scheduled, and ran through the available utilities in the FOG client. The compatibility test indicates that “This computer is NOT compatible with FOG!” … Network passes but disk fails. I am instructed to try a newer kernel through Kernel Updater in the FOG management interface. I will try that in the coming days. Compatibility test photo attached.

I am also going to try your suggestion of using another box. I will have some Optiplex 755 or 745 boxes coming through on normal rotation, which work pretty well. I will give that a shot and post the results.

Thank you for the suggestions.

FOG 0.32. Cannot upload an image from a Dell T3500. I get the typical unknown/unsupported BIOS error, which I get with a variety of other Dell models. Usually I can find a set of settings to work with every model, but the T3500 also spits out a Fatal Error: Unable to locate hard disk. It will boot to PXE fine, but throws that error about the time I would expect the upload to begin. This is a single disk system. I’ve tried all of the available image options but all will fail. The image is a fully patched Win 7 image and the FOG prep installed. A13 BIOS.

Has anyone had any success imaging the T3500? If so, any suggestions on what to try here? Thanks.

Seth