@george1421 Hi,

The issue was resolve by entering in the right field the primary disk.

Thank you very much for your help.

We had another issue though. It is concerning the size of the image captured. I was under the impression that by selecting the option single disk- Resizable, that the unused space on the disk would be shrinked and that the image size would be around the used space on the disk. Thing is after the capture, the image size is around 200 Gb which is roughly the whole disk space. It is an issue for us because we want to deploy that image on smaller system disk which makes it impossible at the moment. I’ve read a little bit online about the ideal windows partitions placement in disk management. Could it be because of how the partitions are set and their position on the disk?

Let me know if it would be better to open another post for this issue or just carry on here.

Thanks,

Phil.

@george1421 Hi, before going deeper, I just want to clarify a few points. First, we do not want to capture anything sitting on the 5 x NVME drives that are set up in Windows as a software RAID 5. These drives aren’t connected to the Boss Card and are use for a data volume. What we want to capture, is the image installed on the drives connected to the boss card. These 2 drives are set up as a hardware RAID 1 and as far as Windows is concerned, it is only one disk. These two disks are the only one connected to the Boss Card. Here is a link to give you more info on the boss card itself :

https://www.dell.com/support/manuals/en-ca/poweredge-r6525/boss-s2_ug/technical-specifications-of-boss-s2-card

Also, I think I managed to find the IDs you wanted to look up :

Cheers,

Phil.

@george1421 Hi, actually, we currently have 2 x 227GB SATA connected to the Dell Boss Card. They are set up as a RAID 1 for the OS. You are correct for the 5 x NVME. In Windows’s disk manager, we only see 6 disks. The OS disk (that is 2 x 227GB SATA in RAID 1 sitting on the Boss card) and the NVME drives that are set up in a software RAID 5.

As for the kernel, thank you for pointing that out. We will try to update that as well.

We are currently trying to capture the image using the 1Gbe network adapters.

Here is the Hardware ID associated with the Dell Boss Card :

I am not sure if it is exactly what you are looking for. Let me know if it isn’t.

Also, I sent this command for you : grep -i firmware /var/log/messages. I got an empty output to this command which is different than what we previously tried (grep -i firmware /var/log/syslog which gave us grep: /var/log/syslog: No such file or directory)

Again, Thank you for your time. It is greatly appreciated.

Phil

@george1421 Hi, first I want to thank you for taking the time to answer and give me the first troubleshooting steps. It is greatly appreciated. Here is the output of the first and second command you wanted me to try :

As you can see, the third command gave me an empty output so I copy pasted the output of the third command without the grep part. Here it is : cmd3output.txt

As for the last command, it gave me the following output : grep: /var/log/syslog: No such file or directory

Thank you,

Phil.

Hi everyone,

I am trying to capture an image that is sitting on a raid 1 configuration. It is 2 Nvme Drives connected to a Dell Boss Card, but when the time comes to capture the image, I get an error saying fog is unable to read the partition. Is this caused by the Raid config? Or could it be Fog’s config ?

Thanks, looking forward to your answers,

Phil.