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    martial

    @martial

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    Latest posts made by martial

    • RE: button "Reset encryption Data" does not appear

      Super, thanks everyone!!

      posted in FOG Problems
      M
      martial
    • RE: button "Reset encryption Data" does not appear

      As it says: multiple hosts… I’ve again checked for multiple hosts in de DB:
      mysql> select * from hostMAC where hmMAC IN (‘04:0e:3c:d7:e4:74’,‘04:0e:3c:d7:e4:76’,‘ac:d5:64:bc:a0:2e’,‘ac:d5:64:bc:a0:2d’,‘00:09:0f:aa:00:01’)
      -> ;
      ±------±---------±------------------±-------±----------±----------±---------------±----------------+
      | hmID | hmHostID | hmMAC | hmDesc | hmPrimary | hmPending | hmIgnoreClient | hmIgnoreImaging |
      ±------±---------±------------------±-------±----------±----------±---------------±----------------+
      | 12905 | 1175 | 00:09:0f:aa:00:01 | | 1 | | | |
      | 12907 | 1176 | 04:0e:3c:d7:e4:74 | | 1 | | | |
      | 12904 | 1174 | 04:0e:3c:d7:e4:76 | | 0 | | 0 | 0 |
      | 12900 | 1175 | ac:d5:64:bc:a0:2d | | 0 | 0 | 0 | 0 |
      | 12903 | 1175 | ac:d5:64:bc:a0:2e | | 0 | 0 | 0 | 0 |
      ±------±---------±------------------±-------±----------±----------±---------------±----------------+
      5 rows in set (0.00 sec)

      I’ve been repeating this and deleting entries from hostMAC untill only one hmHostID remained:
      if it is the virtual mac address from forticlient that’s creating the problem I deleted all entries of it:

      mysql> delete from hostMAC where hmMAC=‘00:09:0f:aa:00:01’;

      than checked again:

      mysql> select * from hostMAC where hmMAC IN (‘04:0e:3c:d7:e4:74’,‘04:0e:3c:d7:e4:76’,‘ac:d5:64:bc:a0:2e’,‘ac:d5:64:bc:a0:2d’,‘00:09:0f:aa:00:01’);
      ±------±---------±------------------±-------±----------±----------±---------------±----------------+
      | hmID | hmHostID | hmMAC | hmDesc | hmPrimary | hmPending | hmIgnoreClient | hmIgnoreImaging |
      ±------±---------±------------------±-------±----------±----------±---------------±----------------+
      | 12907 | 1176 | 04:0e:3c:d7:e4:74 | | 1 | | | |
      | 12915 | 1176 | ac:d5:64:bc:a0:2d | | 0 | 1 | 0 | 0 |
      | 12918 | 1176 | ac:d5:64:bc:a0:2e | | 0 | 1 | 0 | 0 |
      ±------±---------±------------------±-------±----------±----------±---------------±----------------+
      3 rows in set (0.00 sec)

      So now it is working again!!

      I guess the virtual mac address made by forticlient is the big problem as it is created on multiple clients?

      posted in FOG Problems
      M
      martial
    • RE: button "Reset encryption Data" does not appear

      apache:
      [Wed Oct 23 08:46:30.246304 2019] [proxy_fcgi:error] [pid 17952] [client 10.52.97.41:51112] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Exception: Error multiple hosts returned for list of mac addresses in /var/www/fog/lib/fog/hostmanager.class.php:209\nStack trace:\n#0 /var/www/fog/lib/fog/fogbase.class.php(571): HostManager->getHostByMacAddresses(Array)\n#1 /var/www/fog/lib/client/registerclient.class.php(46): FOGBase::getHostItem(true, false, false, true)\n#2 /var/www/fog/lib/fog/fogpage.class.php(3013): RegisterClient->json()\n#3 /var/www/fog/lib/fog/fogpage.class.php(249): FOGPage->requestClientInfo()\n#4 /var/www/fog/lib/pages/dashboardpage.class.php(76): FOGPage->__construct(‘Dashboard’)\n#5 /var/www/fog/lib/fog/loadglobals.class.php(67): DashboardPage->__construct()\n#6 /var/www/fog/lib/fog/loadglobals.class.php(81): LoadGlobals::_init()\n#7 /var/www/fog/commons/base.inc.php(49): LoadGlobals->__construct()\n#8 /var/www/fog/management/index.php(22): require(’/var/www/fog/co…‘)\n#9 {main}\n thrown in /var/www/fog/lib/fog/hostmanager.class.php on line 209\n’

      root@CA-FOG:~# tail /var/log/php7.1-fpm.log
      [23-Oct-2019 07:43:13] NOTICE: [pool www] child 16192 exited with code 0 after 19698.543795 seconds from start
      [23-Oct-2019 07:43:13] NOTICE: [pool www] child 18584 started
      [23-Oct-2019 07:44:01] NOTICE: [pool www] child 16200 exited with code 0 after 19645.138709 seconds from start
      [23-Oct-2019 07:44:01] NOTICE: [pool www] child 18590 started
      [23-Oct-2019 07:51:59] NOTICE: [pool www] child 16246 exited with code 0 after 19417.576327 seconds from start
      [23-Oct-2019 07:51:59] NOTICE: [pool www] child 18628 started
      [23-Oct-2019 08:16:02] NOTICE: [pool www] child 16588 exited with code 0 after 18111.903284 seconds from start
      [23-Oct-2019 08:16:02] NOTICE: [pool www] child 18812 started
      [23-Oct-2019 08:20:12] NOTICE: [pool www] child 16635 exited with code 0 after 17674.710593 seconds from start
      [23-Oct-2019 08:20:12] NOTICE: [pool www] child 18862 started

      root@CA-FOG:~# tail /var/log/php7.1-fpm.log.1
      [13-Oct-2019 06:25:09] NOTICE: error log file re-opened
      [18-Oct-2019 13:15:24] NOTICE: fpm is running, pid 942
      [18-Oct-2019 13:15:24] NOTICE: ready to handle connections
      [18-Oct-2019 13:15:24] NOTICE: systemd monitor interval set to 10000ms

      posted in FOG Problems
      M
      martial
    • RE: button "Reset encryption Data" does not appear

      Almost 1000 clients. Client checkin time is the default: 60. The Web UI is accessible.

      posted in FOG Problems
      M
      martial
    • RE: button "Reset encryption Data" does not appear
      ------------------------------------------------------------------------------
      ----------------------------------UserTracker---------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 15:43 Client-Info Client Version: 0.11.16
       22/10/2019 15:43 Client-Info Client OS:      Windows
       22/10/2019 15:43 Client-Info Server Version: 1.5.7.4
       22/10/2019 15:43 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 15:43 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
       22/10/2019 15:43 Service Sleeping for 127 seconds
       22/10/2019 16:26 Middleware::Communication URL: http://ca-fog/fog/management/index.php?sub=requestClientInfo&configure&newService&json
       22/10/2019 16:26 Middleware::Response Success
       22/10/2019 16:26 Middleware::Communication URL: http://ca-fog/fog/management/index.php?sub=requestClientInfo&mac=00:09:0F:AA:00:01|AC:D5:64:BC:A0:2D|AE:D5:64:BC:A0:2D|EE:D5:64:BC:A0:2D|04:0E:3C:D7:E4:74|AC:D5:64:BC:A0:2E&newService&json
       22/10/2019 16:26 Middleware::Communication ERROR: Could not contact FOG server
       22/10/2019 16:26 Middleware::Communication ERROR: De externe server heeft een fout geretourneerd: (500) Interne serverfout.
       22/10/2019 16:26 Middleware::Response Success
       22/10/2019 16:26 Middleware::Communication URL: http://ca-fog/fog/service/getversion.php?clientver&newService&json
       22/10/2019 16:26 Middleware::Communication URL: http://ca-fog/fog/service/getversion.php?newService&json
      
       22/10/2019 16:26 Service Creating user agent cache
       22/10/2019 16:26 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:26 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
       22/10/2019 16:26 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:26 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
       22/10/2019 16:26 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:26 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      
      ------------------------------------------------------------------------------
      ---------------------------------ClientUpdater--------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:26 Client-Info Client Version: 0.11.16
       22/10/2019 16:26 Client-Info Client OS:      Windows
       22/10/2019 16:26 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:26 Middleware::Response Success
      ------------------------------------------------------------------------------
      
      
      ------------------------------------------------------------------------------
      ----------------------------------TaskReboot----------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:26 Client-Info Client Version: 0.11.16
       22/10/2019 16:26 Client-Info Client OS:      Windows
       22/10/2019 16:26 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:26 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:26 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      
      ------------------------------------------------------------------------------
      --------------------------------HostnameChanger-------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:26 Client-Info Client Version: 0.11.16
       22/10/2019 16:26 Client-Info Client OS:      Windows
       22/10/2019 16:26 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:26 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:26 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      
      ------------------------------------------------------------------------------
      ---------------------------------SnapinClient---------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:26 Client-Info Client Version: 0.11.16
       22/10/2019 16:26 Client-Info Client OS:      Windows
       22/10/2019 16:26 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:26 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:26 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      
      ------------------------------------------------------------------------------
      --------------------------------PrinterManager--------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:26 Client-Info Client Version: 0.11.16
       22/10/2019 16:26 Client-Info Client OS:      Windows
       22/10/2019 16:26 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:26 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:26 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      
      ------------------------------------------------------------------------------
      --------------------------------PowerManagement-------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:26 Client-Info Client Version: 0.11.16
       22/10/2019 16:26 Client-Info Client OS:      Windows
       22/10/2019 16:26 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:26 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:26 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      
      ------------------------------------------------------------------------------
      ----------------------------------UserTracker---------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:26 Client-Info Client Version: 0.11.16
       22/10/2019 16:26 Client-Info Client OS:      Windows
       22/10/2019 16:26 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:26 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:26 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
       22/10/2019 16:26 Service Sleeping for 120 seconds
       22/10/2019 16:28 Middleware::Communication URL: http://ca-fog/fog/management/index.php?sub=requestClientInfo&configure&newService&json
       22/10/2019 16:28 Middleware::Response Success
       22/10/2019 16:28 Middleware::Communication URL: http://ca-fog/fog/management/index.php?sub=requestClientInfo&mac=00:09:0F:AA:00:01|AC:D5:64:BC:A0:2D|AE:D5:64:BC:A0:2D|EE:D5:64:BC:A0:2D|04:0E:3C:D7:E4:74|AC:D5:64:BC:A0:2E&newService&json
       22/10/2019 16:28 Middleware::Communication ERROR: Could not contact FOG server
       22/10/2019 16:28 Middleware::Communication ERROR: De externe server heeft een fout geretourneerd: (500) Interne serverfout.
       22/10/2019 16:28 Middleware::Response Success
       22/10/2019 16:28 Middleware::Communication URL: http://ca-fog/fog/service/getversion.php?clientver&newService&json
       22/10/2019 16:28 Middleware::Communication URL: http://ca-fog/fog/service/getversion.php?newService&json
      
       22/10/2019 16:28 Service Creating user agent cache
       22/10/2019 16:28 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:28 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
       22/10/2019 16:28 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:28 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
       22/10/2019 16:28 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:28 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      
      ------------------------------------------------------------------------------
      ---------------------------------ClientUpdater--------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:28 Client-Info Client Version: 0.11.16
       22/10/2019 16:28 Client-Info Client OS:      Windows
       22/10/2019 16:28 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:28 Middleware::Response Success
      ------------------------------------------------------------------------------
      
      
      ------------------------------------------------------------------------------
      ----------------------------------TaskReboot----------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:28 Client-Info Client Version: 0.11.16
       22/10/2019 16:28 Client-Info Client OS:      Windows
       22/10/2019 16:28 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:28 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:28 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      
      ------------------------------------------------------------------------------
      --------------------------------HostnameChanger-------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:28 Client-Info Client Version: 0.11.16
       22/10/2019 16:28 Client-Info Client OS:      Windows
       22/10/2019 16:28 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:28 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:28 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      
      ------------------------------------------------------------------------------
      ---------------------------------SnapinClient---------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:28 Client-Info Client Version: 0.11.16
       22/10/2019 16:28 Client-Info Client OS:      Windows
       22/10/2019 16:28 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:28 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:28 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      
      ------------------------------------------------------------------------------
      --------------------------------PrinterManager--------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:28 Client-Info Client Version: 0.11.16
       22/10/2019 16:28 Client-Info Client OS:      Windows
       22/10/2019 16:28 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:28 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:28 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      
      ------------------------------------------------------------------------------
      --------------------------------PowerManagement-------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:28 Client-Info Client Version: 0.11.16
       22/10/2019 16:28 Client-Info Client OS:      Windows
       22/10/2019 16:28 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:28 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:28 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      
      ------------------------------------------------------------------------------
      ----------------------------------UserTracker---------------------------------
      ------------------------------------------------------------------------------
       22/10/2019 16:28 Client-Info Client Version: 0.11.16
       22/10/2019 16:28 Client-Info Client OS:      Windows
       22/10/2019 16:28 Client-Info Server Version: 1.5.7.4
       22/10/2019 16:28 Middleware::Response ERROR: Unable to get subsection
       22/10/2019 16:28 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
       22/10/2019 16:28 Service Sleeping for 139 seconds
      
      posted in FOG Problems
      M
      martial
    • RE: button "Reset encryption Data" does not appear

      Weird it is. So fare I’ve upgraded, cleaned database, removed double entries, added the client to a group to reset encryption data, checked the bios features, deleted en reinstalled client, fog service etc… and stumbled upon a few strange facts:

      1: This mac address: 00:09:0F:AA:00:01 is a virtual one made bij forticlient (vpn client) and I think this might be the reason why things are not working.

      In my logs I have for instance these lines: (sorry in Dutch)


      ----------------------------------UserTracker---------------------------------

      22/10/2019 14:36 Client-Info Client Version: 0.11.16
      22/10/2019 14:36 Client-Info Client OS: Windows
      22/10/2019 14:36 Client-Info Server Version: 1.5.7.4
      22/10/2019 14:36 Middleware::Response ERROR: Unable to get subsection
      22/10/2019 14:36 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      22/10/2019 14:36 Service Sleeping for 100 seconds
      22/10/2019 14:38 Middleware::Communication URL: http://ca-fog/fog/management/index.php?sub=requestClientInfo&configure&newService&json
      22/10/2019 14:38 Middleware::Response Success
      22/10/2019 14:38 Middleware::Communication URL: http://ca-fog/fog/management/index.php?sub=requestClientInfo&mac=00:09:0F:AA:00:01|04:0E:3C:D7:E4:74|AC:D5:64:BC:A0:2D|AE:D5:64:BC:A0:2D|EE:D5:64:BC:A0:2D|AC:D5:64:BC:A0:2E&newService&json
      22/10/2019 14:38 Middleware::Communication ERROR: Could not contact FOG server
      22/10/2019 14:38 Middleware::Communication ERROR: De externe server heeft een fout geretourneerd: (500) Interne serverfout.
      22/10/2019 14:38 Middleware::Response Success
      22/10/2019 14:38 Middleware::Communication URL: http://ca-fog/fog/service/getversion.php?clientver&newService&json
      22/10/2019 14:38 Middleware::Communication URL: http://ca-fog/fog/service/getversion.php?newService&json

      22/10/2019 14:38 Service Creating user agent cache
      22/10/2019 14:38 Middleware::Response ERROR: Unable to get subsection
      22/10/2019 14:38 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      22/10/2019 14:38 Middleware::Response ERROR: Unable to get subsection
      22/10/2019 14:38 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.
      22/10/2019 14:38 Middleware::Response ERROR: Unable to get subsection
      22/10/2019 14:38 Middleware::Response ERROR: De objectverwijzing is niet op een exemplaar van een object ingesteld.

      If I paste this in my explorer: http://ca-fog/fog/management/index.php?sub=requestClientInfo&mac=00:09:0F:AA:00:01|04:0E:3C:D7:E4:74|AC:D5:64:BC:A0:2D|AE:D5:64:BC:A0:2D|EE:D5:64:BC:A0:2D|AC:D5:64:BC:A0:2E&newService&json

      I get nothing back but if I leave out the first mac address I get this: #!ihc

      1. When I try to install the certificate directly via web interface: http://“foglocaladdress”/fog/management/other/ssl/srvpublic.crt

      I get this: (This is not a certificateauthority-certificate, so it can’t be imported to the certifationauthoritylist.)
      790f5225-322e-4caf-a3a2-95b09bb26d25-afbeelding.png

      1. According to bios the primary mac address is: 04:0E:3C:D7:E4:76 on my ethernet it is: 04:0E:3C:D7:E4:74 (Could be normal) So I checked on the switch and the connecting mac is indeed 04:0E:3C:D7:E4:74. However the fog server is always saying: not found.
      posted in FOG Problems
      M
      martial
    • RE: button "Reset encryption Data" does not appear

      Thank you Wayne and Sebastian. I will try to get to this today. Unfortunately I have a big meeting first.

      posted in FOG Problems
      M
      martial
    • RE: button "Reset encryption Data" does not appear

      I’ve upgraded to 1.5.7.4, everything went very smoothly 🙂
      But the problem is still there, now it is saying “multiple hosts exists…” I Will continue to search tomorrow, if there are hints please leave them here 🙂

       21/10/2019 16:15 Main Overriding exception handling
       21/10/2019 16:15 Main Bootstrapping Zazzles
       21/10/2019 16:15 Controller Initialize
       21/10/2019 16:15 Controller Start
      
       21/10/2019 16:15 Service Starting service
       21/10/2019 16:15 Bus Became bus server
       21/10/2019 16:15 Bus Emmiting message on channel: Status
       21/10/2019 16:15 Service Invoking early JIT compilation on needed binaries
      
      ------------------------------------------------------------------------------
      --------------------------------Authentication--------------------------------
      ------------------------------------------------------------------------------
       21/10/2019 16:15 Client-Info Version: 0.11.16
       21/10/2019 16:15 Client-Info OS:      Windows
       21/10/2019 16:15 Middleware::Authentication Waiting for authentication timeout to pass
       21/10/2019 16:15 Middleware::Communication Download: http://ca-fog/fog/management/other/ssl/srvpublic.crt
       21/10/2019 16:15 Data::RSA FOG Server CA cert found
       21/10/2019 16:15 Middleware::Authentication Cert OK
       21/10/2019 16:15 Middleware::Authentication No token found at C:\Program Files (x86)\FOG\token.dat, this is expected if the client has not authenticated before
       21/10/2019 16:15 Middleware::Authentication ERROR: Could not get security token
       21/10/2019 16:15 Middleware::Authentication ERROR: Kan bestand C:\Program Files (x86)\FOG\token.dat niet vinden.
       21/10/2019 16:15 Middleware::Communication POST URL: http://ca-fog/fog/management/index.php?sub=requestClientInfo&authorize&newService
       21/10/2019 16:15 Middleware::Response Error multiple hosts returned for list of mac addresses
      
      ------------------------------------------------------------------------------
      --------------------------------Authentication--------------------------------
      ------------------------------------------------------------------------------
       21/10/2019 16:15 Client-Info Version: 0.11.16
       21/10/2019 16:15 Client-Info OS:      Windows
       21/10/2019 16:15 Middleware::Authentication Waiting for authentication timeout to pass
      
      posted in FOG Problems
      M
      martial
    • RE: button "Reset encryption Data" does not appear

      @Quazz
      ok, I’ll start with an upgrade. I’ll keep you informed!
      txs!

      posted in FOG Problems
      M
      martial
    • RE: button "Reset encryption Data" does not appear

      @Quazz

      You are currently running version: 1.5.2

      Latest stable version is 1.5.7

      Latest svn version is 6078

      Latest git version is 1.5.7.4

      I guess I should upgrade? 🙂

      posted in FOG Problems
      M
      martial