@Sebastian-Roth

I haven’t heard back from anyone on the issues that I am having. I have tried verifying all storage paths both in the GUI as well as the server shell and all is working correctly.

Were you able to see anything from the logs I uploaded last?

@Sebastian-Roth said in Failed to upload image (Process Hung):

cat /var/log/apache2/error.log.1

I have clicked update on the storage options and I have listed the logs below from where you mentioned.

error.log.1:

[Wed Nov 06 06:25:04.992901 2019] [mpm_prefork:notice] [pid 1295] AH00163: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1c configured -- resuming normal operations
[Wed Nov 06 06:25:04.992969 2019] [core:notice] [pid 1295] AH00094: Command line: '/usr/sbin/apache2'
[Wed Nov 06 10:37:55.921388 2019] [proxy_fcgi:error] [pid 62954] [client 10.200.208.38:53305] AH01071: Got error 'PHP message: PHP Warning:  Illegal offset type in /var/www/fog/lib/fog/fogmanagercontroller.class.php on line 296\n', refe$
[Thu Nov 07 06:25:04.913077 2019] [mpm_prefork:notice] [pid 1295] AH00171: Graceful restart requested, doing restart

zcat error.log.2.gz:

[Tue Nov 05 06:25:04.838487 2019] [mpm_prefork:notice] [pid 1295] AH00163: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1c configured -- resuming normal operations
[Tue Nov 05 06:25:04.838555 2019] [core:notice] [pid 1295] AH00094: Command line: '/usr/sbin/apache2'
[Tue Nov 05 15:32:27.701982 2019] [proxy_fcgi:error] [pid 17035] [client 10.200.208.71:64260] AH01071: Got error 'PHP message: PHP Warning:  array_diff(): Argument #2 is not an array in /var/www/fog/lib/fog/fogcontroller.class.php on line 1080\nPHP message: PHP Warning:  Invalid argument supplied for foreach() in /var/www/fog/lib/fog/fogcontroller.class.php on line 1100\nPHP message: PHP Warning:  array_diff(): Argument #2 is not an array in /var/www/fog/lib/fog/fogcontroller.class.php on line 1080\nPHP message: PHP Warning:  Invalid argument supplied for foreach() in /var/www/fog/lib/fog/fogcontroller.class.php on line 1100\nPHP message: PHP Warning:  array_diff(): Argument #2 is not an array in /var/www/fog/lib/fog/fogcontroller.class.php on line 1080\nPHP message: PHP Warning:  Invalid argument supplied for foreach() in /var/www/fog/lib/fog/fogcontroller.class.php on line 1100\n'
[Wed Nov 06 06:25:04.699292 2019] [mpm_prefork:notice] [pid 1295] AH00171: Graceful restart requested, doing restart

This is all my “Storage” section shows, should I add another one and see if that helps?

Apache2 logs:
[Wed Nov 06 06:25:04.992901 2019] [mpm_prefork:notice] [pid 1295] AH00163: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1c configured – resuming normal operations
[Wed Nov 06 06:25:04.992969 2019] [core:notice] [pid 1295] AH00094: Command line: ‘/usr/sbin/apache2’
[Wed Nov 06 10:37:55.921388 2019] [proxy_fcgi:error] [pid 62954] [client 10.200.208.38:53305] AH01071: Got error ‘PHP message: PHP Warning: Illegal offset type in /var/www/fog/lib/fog/fogmanagercontroller.class.php on line 296\n’, refe$

I am not sure what it is telling me here and if it is an error or just a warning.

PHP-FPM Logs:
x

@Sebastian-Roth

cat /etc/fstab

lsblk

df -h

Sorry for the delay, this is what is happening on the client side.

I will upload a few screenshots when my tech comes back and hopefully that will help out a bit.
As far as the task goes, it just keeps spinning.

All,

We are having an issue where we start the upload of a new image to our FOG server and it starts the process but then it hangs until we manually kill it.

There is no explanation for it and the logs do not stand out in a way that tells me what is going on.

Has anyone had this issue, or have an idea on how we can fix it?

Log:

The time out line could have something to do with it but this all worked fine up until recently without issues.

I verified, checked, and re-established my mount points and the all work fine. I verified my images, and the directory and I can write to them with no issues. This leads me to think the mount point is fine .

My teammates and I are running into an error (See attached) that states “Error trying to restore GPT partition tables”. I have read a number of posts on this forum that all sounded like they were issues relating to the physical drives being different in both “Rotational<>SSD” and both being different size drives even though the image is small enough to fit on both. Does anyone have any advice or solutions that worked for them, as I know this is a popular ticket.

This is happening to a few of us in the office with similar laptops. I have wiped the SSD using Diskpart, Drive Manager, Windows Explorer. Using Diskpart, I have tried creating MBR and creating GPT and still no luck. Does anyone know what “Error 4” means, maybe that would help but I am not seeing any results when I search the forums or even the rest of the internet for “FOG Error 4”.

Notes:
FOG Version: 1.5.4
Attempts to clone drive from rotational to Brand new SSD: 4
Software used to clone: Macrium, EaseUS, Windows 10 (built in), Paragon (paid)
Laptops used: HP EliteBook 840 & HP EliteBook 850
SSD Used: Crucial MX500 250gb
Rotational: Seagate 500gb!