Posts made by John Johnson

I found out that the error was caused because the fog account was not recreated when we upgraded. All is well now except for name changing and getting them on the domain automatically. I think that is also a password issue.

I am trying to lift a Windows 10 image for a Dell Optiplex 3010 and get an error that says;

• Error returned: Type: 2, File: /var/www/fog/lib/fogftp.class.php, Line: 463, Message ftp_login(): Login incorrect., Host 10.254.164.13, Username: fog *Reattempting to update database…Failed

The image appears to lift okay but goes into a continuous loop with that error until I kill the job on the server.

I don’t know how to fix this.

This came across the screen but it continued to image…

See attached:

@Wayne-Workman Can you install over the top of the fog client or would you have to remove it.

I currently have 1.2.0

How do I get to this download?

@Wayne-Workman said in Word - temp environmental variable:

@John-Johnson What is it that you did? I’m asking for future readers.

I kept it offline until I could get Administrator activated. Once logged into Administrator my user account was safe from Microsoft’s unwanted pushed apps.

I was able to make an image successfully. Windows 10 is a different animal and you have to do things just right or it will fail.

@george1421 I am thinking that maybe this is a result of upgrading to the Anniversary update after installing Office. It has a way of changing things. So I am going to rebuild, do the Anniversary update and then install Office.

@Tom-Elliott I’m not blaming it on fog. I know it has something to do with the way this machine is handling Office but I can’t figure out what is different than any other machine I image.

@george1421 I am using an unattend.xml file and the fix was done under administrator. Yes the line is in the sysprep file. Our file is called unattend64.xml to keep it separate from the 32 bit machines.

@george1421 It appeared to be fixed. I checked it under my login and it worked. I took it off the domain, sysprepped it and pushed it back up. After it finished I logged in again and got the same error so the fix did not really work.

@george1421 I spoke too soon. After pushing it up and reopening Word I still get the same error.

@george1421 I can fix this image and use it now. Thanks

This article seems to have fixed the issue: https://support.microsoft.com/en-us/kb/822005

I have one image per hardware model. It is not an issue on other models.

Server

• FOG Version: 1.2.0
• OS: Ubuntu 14.04

Client

• Service Version: Dell Optiplex 7010
• OS: Windows 10

My images upload and download fine on the Dell 7010 but as soon as anyone logs into the domain and opens Word they get an error that says: Word could not create the work file. Check the temp environmental variable.

I only get this on the 7010s. Not on any other models we use in FOG.

Server

• FOG Version:
• OS:

Client

• Service Version:
• OS:

Description

Server

• FOG Version: 1.2.0
• OS: Ubuntu 14.04

Client

• Service Version: Dell Optiplex 7010
• OS: Windows 10

My images upload and download fine on the Dell 7010 but as soon as anyone logs into the domain and opens Word they get an error that says: Word could not create the work file. Check the temp environmental variable.

I only get this on the 7010s. Not on any other models we use in FOG.

@Wayne-Workman Thank you. Good to know. You saved me lots of headaches.

@Joe-Schmitt 14.04

@george1421 It is 14.04 but I intend to update that too. Thanks for the link.

Fog Server

• FOG Version: 1.2.0
• OS: Ubuntu

Can I do a FOG upgrade over the top of the one there now?