Posts made by fabiano.matos

@tom-elliott
There’s not port/cable issue. I’ve changed it and still with same error. I’m thinking this can be something with hardware/bios of this notebook (DATEN-DCM2B-4).

Does someone have another ideia?

@tom-elliott Thanks for your help, but I’m not sure if I understand it right.

Please see if STP is enabled on your network and maybe enable Fast STP RSTP or whatever it is called in your environment or disable STP altogether if you can.

Sorry for dumb question, but You mean this is a config to be done in my network (switchs, router, etc) or something to config in FOG server?

The weird thing is: The other hosts are working normally. They can register with server and capture and deploy images. I’m having this trouble only with model/hardware of one client machine (DATEN-DCM2B-4)

*sorry for my rust/bad english

@sebastian-roth
I’ve found this error with one notebook here too.

This notebook is a DATEN-DCM2B-4
http://www.daten.com.br/fotos/projetos/5/arquivos_arquivos/Manual Notebook.pdf

Maybe its a hardware/bios problem?

My server is FOG 1.5.7 running on Debian 10 (kernel 4.19.0-22-amd64). Registration, Capture and Deploy is working with other computers

On “AskUbuntu” I found this answer:

Just install intel-microcode with sudo apt-get install intel-microcode and reboot.

But this need to be installed on image running on client. How can we do this?

@sebastian-roth Thanks for this tip. I didn’t known the location of this log.

Looking at this file I found the problem: My server doesn’t have/created a ca.cert.

 22/11/2022 15:24:38 Middleware::Communication Download: https://mydomain/fog/management/other/ca.cert.der
 22/11/2022 15:24:39 Middleware::Communication ERROR: Could not download file
 22/11/2022 15:24:39 Middleware::Communication ERROR: O servidor remoto retornou um erro: (404) Não Localizado.
 22/11/2022 15:24:39 Installer Could not download server CA cert from FOG server
 22/11/2022 15:24:40 Installer ERROR: Unable to install CA certificate

After reinstall server (making sure CA was create), the problem was solved. Now FOGClient installation was completed without errors.

Thank you all @Sebastian-Roth @Trev-lchs @rodluz for the help

I’m having another problem now, but I think its best to use another topic for this.

@rodluz

Just making sure, when you say “my IPV4 address” you mean the FOG Server’s IP address right?

Yes, I’ve tried with ip of the server and with dns like ‘fog.sub.domain.com’. My pc client can ping server via IP ou DNS.

Was this a clean install of the FOG client on the computer or did you have an older version already installed?

Yes, this is a computuer clean, when never installed any version of FOGClient.

Is your FOG server set up with HTTPS? If so, are you checking the Use HTTPS to connect to FOG server box?

Yep. The server is running with both ports (80 and 443). Tried install client via https (checking use HTTPS box) and without this option (via http)

Checking my firewall, the packets are passing to the server.

@trev-lchs Yes… ping FQDN (dns) and IP

@trev-lchs thanks trev
I did like you said. In the box fogserver I’ve tried my DNS and my IPV4 address. But still getting the same error.
That’s why I’m asking you all… Cause your solution does not work here.
But thanks for your interest and help;

@trev-lchs

Hello folks
I’m still having the same problem.

FOG Server 1.5.9
Clients 0.12.2 and 0.11.16 give the same error “Unable to install CA certificate”

Any ideas how to solve this?