@Tom-Elliott Ok, we fixed it… we looked at the pcap dump here and found it was one of my colleagues and his sonicwall pulling a sarah palin and went rogue. Issue resolved.

Again my hats off to you guys and the community thank you so much!

Thanks for your quick reply Tom, it’s greatly appreciated. I await the fix but really appreciate your quick response time.

@Tom-Elliott The work around has helped immensely. Thank you!

Let’s see MIcrosoft or countless other vendors give this kind of support.

@eldiablo909 It worked!! Thanks for the tips and help you guys are the shit!

@eldiablo909 Ok, it completed… a bit scary waiting while it said that but it’s done. Looks like it worked DB upgrade and all was successful. Just about to test that elitedesk 800 again.

So the update has been going for a while… currently sitting on “Updating Packages as needed” and has been like that for the past 10 min or so. I don’t think it’s stuck… i hope it’s not stuck…

@george1421 Legit. You’re 100% on point.

@george1421 You know, i get better support outta this free software than most paid apps.

you guys fkin rule.

I’m goin to try this out now i’ll post back with updates!

I’m not sure exactly which method to use. Does anyone have a link to a solid guide for performing this upgrade? I’m not having luck finding it. Keeping in mind i’m still looking.

Any help would be greatly appreciated.

@george1421 Fair, i’m going to see about doing this upgrade. Just gotta find the guide and the files now. Any pointers?

I dont’ want to, but i will if i have to.

I will upgrade tomorrow heres hoping there are no issues!

Thanks!

Running Version 6213 (i know it’s old but i haven’t needed the latest for the tasks i use fog for) and i’ve run into a possible issue.

I’ve verified i can capture other systems without issue but I have an HP Elite Desk 800G3 that will not capture i keep getting “No Network Interfaces found”

I’m venturing i need to update Fog quite a bit, however the last time i upgraded i lost a bunch of stuff and i’m nervous to do so again. Yes i have backups etc but i don’t want to go through the hastle of upgrading/rolling back. Does anyone have experience with Elite Desk 800G3’s an the version of Fog i have?

@Tom-Elliott Ok, we fixed it… we looked at the pcap dump here and found it was one of my colleagues and his sonicwall pulling a sarah palin and went rogue. Issue resolved.

Again my hats off to you guys and the community thank you so much!