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    chrisfanning

    @chrisfanning

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    Latest posts made by chrisfanning

    • RE: Printers installations suddenly stopped working

      Sorry, I don’t quite understand.
      You say, ‘communicate with the process’, ¿communicate with what process?
      Accessing and locking what exactly?

      How do I troubleshoot this? Do I need to sniff packets on the network to fond out who’s not answering who?

      By the way, we’re using a snappin on one machine and I’ve just discovered that that also is failing intermittently. (It had been working fine for more than a year).

      Cheers,
      Chris.

      posted in Windows Problems
      C
      chrisfanning
    • RE: Printers installations suddenly stopped working

      Hi Tom,

      That “FOG::printerManager Printer Installation Failed: Tutore” message is actually from the log of a succesful install. Both printers installed ok.

      When the printers don’t install, reading the log, the last thing I see about printers is this message
      “FOG::printerManager interprocess comm startup: OK”
      Then nothing else.

      If I try

      watch smbstatus

      I can see when the client is downloading the driver. When the installation fails, I see that the client doesn’t connect to the samba server at all.

      So, given that “FOG::printerManager interprocess comm startup: OK” is the last message on a failed install, what would you try?

      Thanks,
      Chris.

      posted in Windows Problems
      C
      chrisfanning
    • RE: Printers installations suddenly stopped working

      Thanks for getting back Tim,

      Ok, I sat down at one client and booted it 4 time. 3 times printer installation fails, and 1 success.
      I’m at a loss.
      Chris.

      Here are the two logs
      *********** fail ***********
      06/02/2014 9:01 FOG Service Engine Version: 3
      06/02/2014 9:01 Starting all sub processes
      06/02/2014 9:01 14 modules loaded
      06/02/2014 9:01 * Starting FOG.AutoLogOut
      06/02/2014 9:01 * Starting FOG.SnapinClient
      06/02/2014 9:01 FOG::ClientUpdater Starting client update process…
      06/02/2014 9:01 FOG::ClientUpdater Sleeping for 433 seconds.
      06/02/2014 9:01 FOG::AutoLogOut Starting process…
      06/02/2014 9:01 * Starting FOG.DirCleaner
      06/02/2014 9:01 FOG::DirCleaner Sleeping for 36 seconds.
      06/02/2014 9:01 * Starting FOG.DisplayManager
      06/02/2014 9:01 FOG::DisplayManager Starting display manager process…
      06/02/2014 9:01 * Starting FOG.GreenFog
      06/02/2014 9:01 FOG::GreenFog Sleeping for 31 seconds.
      06/02/2014 9:01 * Starting FOG.GUIWatcher
      06/02/2014 9:01 FOG::GUIWatcher Starting GUI Watcher…
      06/02/2014 9:01 * Starting FOG.HostNameChanger
      06/02/2014 9:01 * Starting FOG.HostRegister
      06/02/2014 9:01 FOG::HostnameChanger Starting hostname change process…
      06/02/2014 9:01 FOG::HostnameChanger Yielding to other subservices for 7 seconds.
      06/02/2014 9:01 FOG::HostRegister Starting host registration process…
      06/02/2014 9:01 * Starting FOG.MODDebug
      06/02/2014 9:01 * Starting FOG.PrinterManager
      06/02/2014 9:01 FOG::MODDebug Start Called
      06/02/2014 9:01 FOG::MODDebug Sleeping for 100 Seconds
      06/02/2014 9:01 * Starting FOG.SnapinClient
      06/02/2014 9:01 * Starting FOG.TaskReboot
      06/02/2014 9:01 FOG::PrinterManager Starting interprocess communication process…
      06/02/2014 9:01 FOG::TaskReboot Taskreboot in lazy mode.
      06/02/2014 9:01 FOG::TaskReboot Starting Task Reboot…
      06/02/2014 9:01 FOG::SnapinClient Starting snapin client process…
      06/02/2014 9:01 * Starting FOG.UserCleanup
      06/02/2014 9:01 FOG::PrinterManager interprocess comm startup: OK
      06/02/2014 9:01 * Starting FOG.UserTracker
      06/02/2014 9:01 FOG::UserCleanup Sleeping for 11 seconds.
      06/02/2014 9:01 FOG::UserTracker Starting user tracking process…
      06/02/2014 9:01 FOG::HostRegister Exiting because only 0 mac address was found.
      06/02/2014 9:01 FOG::DisplayManager Unable to continue, MAC is null!
      06/02/2014 9:01 FOG::SnapinClient Sleeping for 356 seconds.
      06/02/2014 9:01 FOG::AutoLogOut Unable to continue, MAC is null!
      06/02/2014 9:01 FOG::UserTracker Unable to determine MAC address, exiting…
      06/02/2014 9:01 FOG::HostnameChanger Attempting to connect to fog server…
      06/02/2014 9:01 FOG::UserCleanup Starting user cleanup process…
      06/02/2014 9:01 FOG::UserCleanup Attempting to connect to fog server…
      06/02/2014 9:01 FOG::UserCleanup Module is disabled globally on the FOG Server, exiting.
      06/02/2014 9:01 FOG::HostnameChanger Module is disabled globally on the FOG Server, exiting.
      06/02/2014 9:01 FOG::GreenFog Starting green fog…
      06/02/2014 9:01 FOG::GreenFog Attempting to connect to fog server…
      06/02/2014 9:01 FOG::GreenFog Module is disabled globally on the FOG Server, exiting.
      06/02/2014 9:01 FOG::DirCleaner Starting directory cleaning process…
      06/02/2014 9:01 FOG::DirCleaner Attempting to connect to fog server…
      06/02/2014 9:01 FOG::DirCleaner Module is disabled globally on the FOG Server.
      06/02/2014 9:02 FOG::MODDebug Reading config settings…
      06/02/2014 9:02 FOG::MODDebug Reading of config settings passed.
      06/02/2014 9:02 FOG::MODDebug Starting Core processing…
      06/02/2014 9:02 FOG::MODDebug Operating System ID: 6
      06/02/2014 9:02 FOG::MODDebug Operating System Minor: 1
      06/02/2014 9:02 FOG::MODDebug MAC ID 0 3C:D9:2B:70:E5:84
      06/02/2014 9:02 FOG::MODDebug MAC POST String: 3C:D9:2B:70:E5:84
      06/02/2014 9:02 FOG::MODDebug A user is currently logged in
      06/02/2014 9:02 FOG::MODDebug Username: kiosk-pc\Guest
      06/02/2014 9:02 FOG::MODDebug Hostname: KIOSK-PC
      06/02/2014 9:02 FOG::MODDebug Attempting to open connect to: [url]http://fogserver/fog/service/debug.php[/url]
      06/02/2014 9:02 FOG::MODDebug Server responded with: Hello FOG Client
      06/02/2014 9:02 FOG::MODDebug Module has finished work and will now exit.

      ****** success ******
      06/02/2014 9:44 FOG::HostnameChanger Module is disabled globally on the FOG Server, exiting.
      06/02/2014 9:44 FOG::UserCleanup Module is disabled globally on the FOG Server, exiting.
      06/02/2014 9:44 FOG::DirCleaner Starting directory cleaning process…
      06/02/2014 9:44 FOG::GreenFog Attempting to connect to fog server…
      06/02/2014 9:44 FOG::DirCleaner Module is disabled globally on the FOG Server.
      06/02/2014 9:44 FOG::GreenFog Module is disabled globally on the FOG Server, exiting.
      06/02/2014 9:44 FOG::PrinterManager Management level = 2
      06/02/2014 9:44 FOG::PrinterManager Removing unwanted printers from host…
      06/02/2014 9:44 FOG::PrinterManager Adding new printers to host…
      06/02/2014 9:44 FOG::PrinterManager 2 found on server side.
      06/02/2014 9:44 FOG::PrinterManager Installation requested for Tutores
      06/02/2014 9:45 FOG::MODDebug Reading config settings…
      06/02/2014 9:45 FOG::MODDebug Reading of config settings passed.
      06/02/2014 9:45 FOG::MODDebug Starting Core processing…
      06/02/2014 9:45 FOG::MODDebug Operating System ID: 6
      06/02/2014 9:45 FOG::MODDebug Operating System Minor: 1
      06/02/2014 9:45 FOG::MODDebug MAC ID 0 3C:D9:2B:70:E5:84
      06/02/2014 9:45 FOG::MODDebug MAC POST String: 3C:D9:2B:70:E5:84
      06/02/2014 9:45 FOG::MODDebug A user is currently logged in
      06/02/2014 9:45 FOG::MODDebug Username: kiosk-pc\Guest
      06/02/2014 9:45 FOG::MODDebug Hostname: KIOSK-PC
      06/02/2014 9:45 FOG::MODDebug Attempting to open connect to: [url]http://fogserver/fog/service/debug.php[/url]
      06/02/2014 9:45 FOG::MODDebug Server responded with: Hello FOG Client
      06/02/2014 9:45 FOG::MODDebug Module has finished work and will now exit.
      06/02/2014 9:45 FOG::PrinterManager Printer Installation Failed: Tutores
      06/02/2014 9:45 FOG::PrinterManager Max install time exceeded (60000)
      06/02/2014 9:45 FOG::PrinterManager Installation requested for Fotocopiadora
      06/02/2014 9:45 FOG::GUIWatcher Message found, attempting to notify GUI!
      06/02/2014 9:45 FOG::PrinterManager Printer Installed: Fotocopiadora
      06/02/2014 9:45 FOG::PrinterManager Major printing operations complete, moving to tracking mode.
      06/02/2014 9:45 FOG::PrinterManager New user detected: kiosk-pc\Guest
      06/02/2014 9:45 FOG::PrinterManager Waiting for tray to load…
      06/02/2014 9:46 FOG::GUIWatcher Dispatch OK!
      06/02/2014 9:46 FOG::GUIWatcher Message found, attempting to notify GUI!
      06/02/2014 9:46 FOG::PrinterManager Setting Default Printer…
      06/02/2014 9:46 FOG::PrinterManager Setting default for Tutores
      06/02/2014 9:46 FOG::PrinterManager Remaining: 6 Sending message to FOG Tray…
      06/02/2014 9:46 FOG::GUIWatcher Dispatch OK!
      06/02/2014 9:46 FOG::PrinterManager Remaining: 5 Sending message to FOG Tray…
      06/02/2014 9:46 FOG::ClientUpdater Attempting to connect to fog server…
      06/02/2014 9:46 FOG::ClientUpdater Module is disabled globally on the FOG Server, exiting.
      06/02/2014 9:46 FOG::PrinterManager Remaining: 4 Sending message to FOG Tray…
      06/02/2014 9:47 FOG::PrinterManager Remaining: 3 Sending message to FOG Tray…
      06/02/2014 9:47 FOG::PrinterManager Remaining: 2 Sending message to FOG Tray…
      06/02/2014 9:47 FOG::PrinterManager Remaining: 1 Sending message to FOG Tray…
      06/02/2014 9:51 FOG::SnapinClient Attempting to connect to fog server…
      06/02/2014 9:51 FOG::SnapinClient Module is active…
      06/02/2014 9:51 FOG::SnapinClient No Tasks found for: 3C:D9:2B:70:E5:84

      posted in Windows Problems
      C
      chrisfanning
    • Printers installations suddenly stopped working

      Hi,

      We’ve got lots of win7 32bit clients booting with FOG. Thankyou so much for the project.

      We have about 50 PC’s (all the same model) in five different branches (5 fog servers). All of a sudden, in all of the networks, the printers stopped installing themselves. (very occasionally one random client will install the printers correctly).

      We haven’t touched the fog server setup and it had been working fine for over a year, so I’m thinking this might be because of a windows update?

      Any ideas?
      And please, how do I debug this?

      Thanks.
      Chris.

      posted in Windows Problems
      C
      chrisfanning