@george1421 I found that my previous image which I used on Elitebook g5s is having diffrent ethernet driver, its issue with image. I test it on diffrent computer its installed correct. Please disregard my question.

@george1421 You were right, it was a problem with DHCP, our System team solved it by comparing it with another site, I don’t know the details, but it’s working now, Thank you for your help!

So I solved it by changing DHCP Option to snponly.efi. Now new laptop is installing, not sure if updating IPXE was required, but works now.

@george1421 I wonder now if upgrading the present version (1.5.10) to the newest, 1.5.10.1629, will fix it for these fresh laptops, even though I already have the newest IPXE version 1.21.1+.

Can I return to the previous version if something fails with running an old fog installer?

Is change from ipxe.efi to snp.efi or snponly.efi could help?

@george1421 I did the “hacker way” yet there is still the error while booting the laptop
autoexec.ipxe… Not found (https://ipxe.org/2d12618e)

@george1421 Thank you for your response, so with this newest laptops (HP Elitebook 640 g11) I need to update IPXE with the newest IPXE version and do the “hacker way” - The hacker way to update your production environment is to copy over the updates files to the /tftpboot directory with this command cp -R /root/fogproject/packages/tftp/ /tftpboot
Note: watch the source path if your git fogproject directory is not in the /root/fogproject directory*
cause re-running for installation bring me back to start.
What if I use new version of fog Installer over my 1.5.10 now, it will break?

Hi, I have the same error, but I had git version, I did upgrade IPXE as is needed for our new Laptops, then I did rerun installation of Fog. I used install file from past the same as the fog we are having 1.5.10. It all looked fine, but the error is the same. Should I used new version of Fog over this one?

Yes, that worked, thank you very much!

hello, we have new fog server prepared, setting copied from another one working fine in diffrent location, but there is problem with new computers imaged not adding to active directory.
I checked the account, rights and password all fine. I did check also telnet server IP 443 and 80, pinged the server all ok.
The diffrence is that ubuntu server where this fog is installed is added to AD. Any tips what to check, why is not adding host to AD? I am adding log from host

25.09.2023 11:49:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:49:54 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:49:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:49:54 Client-Info Client OS:      Windows
 25.09.2023 11:49:54 Client-Info Server Version: 
 25.09.2023 11:49:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:49:54 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:49:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:49:54 Client-Info Client OS:      Windows
 25.09.2023 11:49:54 Client-Info Server Version: 
 25.09.2023 11:49:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:49:54 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:49:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:49:54 Client-Info Client OS:      Windows
 25.09.2023 11:49:54 Client-Info Server Version: 
 25.09.2023 11:49:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:49:54 Middleware::Response ERROR: Object reference not set to an instance of an object.
 25.09.2023 11:49:54 Service Sleeping for 60 seconds
 25.09.2023 11:50:54 Middleware::Communication URL: http://10.161.8.150/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 25.09.2023 11:50:54 Middleware::Communication ERROR: Could not contact FOG server
 25.09.2023 11:50:54 Middleware::Communication ERROR: The request was aborted: Could not create SSL/TLS secure channel.
 25.09.2023 11:50:54 Middleware::Response Success
 25.09.2023 11:50:54 Service ERROR: Invalid promptTime, using default
 25.09.2023 11:50:54 Middleware::Communication URL: http://10.161.8.150/fog/management/index.php?sub=requestClientInfo&mac=7C:57:58:16:5A:99|04:CF:4B:6F:FC:25|04:CF:4B:6F:FC:26|06:CF:4B:6F:FC:25|04:CF:4B:6F:FC:29&newService&json
 25.09.2023 11:50:54 Middleware::Communication ERROR: Could not contact FOG server
 25.09.2023 11:50:54 Middleware::Communication ERROR: The request was aborted: Could not create SSL/TLS secure channel.
 25.09.2023 11:50:54 Middleware::Response Success
 25.09.2023 11:50:54 Middleware::Communication URL: http://10.161.8.150/fog/service/getversion.php?clientver&newService&json
 25.09.2023 11:50:54 Service ERROR: Unable to get cycle data
 25.09.2023 11:50:54 Service ERROR: The request was aborted: Could not create SSL/TLS secure channel.
 25.09.2023 11:50:54 Middleware::Response Success

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:50:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:50:54 Client-Info Client OS:      Windows
 25.09.2023 11:50:54 Client-Info Server Version: 
 25.09.2023 11:50:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:50:54 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:50:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:50:54 Client-Info Client OS:      Windows
 25.09.2023 11:50:54 Client-Info Server Version: 
 25.09.2023 11:50:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:50:54 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:50:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:50:54 Client-Info Client OS:      Windows
 25.09.2023 11:50:54 Client-Info Server Version: 
 25.09.2023 11:50:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:50:54 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:50:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:50:54 Client-Info Client OS:      Windows
 25.09.2023 11:50:54 Client-Info Server Version: 
 25.09.2023 11:50:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:50:54 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:50:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:50:54 Client-Info Client OS:      Windows
 25.09.2023 11:50:54 Client-Info Server Version: 
 25.09.2023 11:50:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:50:54 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:50:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:50:54 Client-Info Client OS:      Windows
 25.09.2023 11:50:54 Client-Info Server Version: 
 25.09.2023 11:50:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:50:54 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:50:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:50:54 Client-Info Client OS:      Windows
 25.09.2023 11:50:54 Client-Info Server Version: 
 25.09.2023 11:50:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:50:54 Middleware::Response ERROR: Object reference not set to an instance of an object.
 25.09.2023 11:50:54 Service Sleeping for 60 seconds
 25.09.2023 11:51:54 Middleware::Communication URL: http://10.161.8.150/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 25.09.2023 11:51:54 Middleware::Communication ERROR: Could not contact FOG server
 25.09.2023 11:51:54 Middleware::Communication ERROR: The request was aborted: Could not create SSL/TLS secure channel.
 25.09.2023 11:51:54 Middleware::Response Success
 25.09.2023 11:51:54 Service ERROR: Invalid promptTime, using default
 25.09.2023 11:51:54 Middleware::Communication URL: http://10.161.8.150/fog/management/index.php?sub=requestClientInfo&mac=7C:57:58:16:5A:99|04:CF:4B:6F:FC:25|04:CF:4B:6F:FC:26|06:CF:4B:6F:FC:25|04:CF:4B:6F:FC:29&newService&json
 25.09.2023 11:51:54 Middleware::Communication ERROR: Could not contact FOG server
 25.09.2023 11:51:54 Middleware::Communication ERROR: The request was aborted: Could not create SSL/TLS secure channel.
 25.09.2023 11:51:54 Middleware::Response Success
 25.09.2023 11:51:54 Middleware::Communication URL: http://10.161.8.150/fog/service/getversion.php?clientver&newService&json
 25.09.2023 11:51:54 Service ERROR: Unable to get cycle data
 25.09.2023 11:51:54 Service ERROR: The request was aborted: Could not create SSL/TLS secure channel.
 25.09.2023 11:51:54 Middleware::Response Success

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:51:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:51:54 Client-Info Client OS:      Windows
 25.09.2023 11:51:54 Client-Info Server Version: 
 25.09.2023 11:51:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:51:54 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:51:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:51:54 Client-Info Client OS:      Windows
 25.09.2023 11:51:54 Client-Info Server Version: 
 25.09.2023 11:51:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:51:54 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:51:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:51:54 Client-Info Client OS:      Windows
 25.09.2023 11:51:54 Client-Info Server Version: 
 25.09.2023 11:51:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:51:54 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 25.09.2023 11:51:54 Client-Info Client Version: 0.12.0
 25.09.2023 11:51:54 Client-Info Client OS:      Windows
 25.09.2023 11:51:54 Client-Info Server Version: 
 25.09.2023 11:51:54 Middleware::Response ERROR: Unable to get subsection
 25.09.2023 11:51:54 Middleware::Response ERROR: Object reference not set to an instance of an object.

@george1421 You were right, it was a problem with DHCP, our System team solved it by comparing it with another site, I don’t know the details, but it’s working now, Thank you for your help!

@george1421 I did sent you dropbox link to wireshark logs, let me know if you find something

@george1421 We was doing the test with tcpdump and wireshark, unfortunately no luck, between 2 vlans we have it fog server and vlan we do images, there is no Firewall, so its suppose not block anything

what can we check next? We have FOGs in a few locations, in every place, but the network configuration is the same, and only this new one with 1.5.9 is having this kind of problem…