@george1421, @Sebastian-Roth

Thank you both VERY much! I just went and updated to 1.55 instead of doing the kernel update manually, figured it would probably be better in the long run. Now it appears to be working normally. Sorry I didn’t notice earlier the kernel wasn’t what I thought it was!

@george1421 it looks like you hit the nail on the head here. I’m having this same issue with a hp 1040 g7. After disabling MAC passthrough in BIOS I was able to capture an image! Deploying is similar, disabling mac passthrough and everything is good!

@george1421 sure.

With MAC pass through disabled FOG registers the MAC of the adapter, so if you use a different adapter for the computer receiving the image it will need to be registered. If you use the same adapter as the computer that uploaded the image it will not.

However, even if you use the same adapter to deploy as you did to upload it seems MAC pass through needs to be disabled on the receiving machine as well or it will error out before deploying. This could be wrong though, I haven’t thoroughly tested it, just tried it on one machine one time.

Let me know if you want me to try anything. I should have one or two of these machines for a little while yet.

@george1421 it looks like you hit the nail on the head here. I’m having this same issue with a hp 1040 g7. After disabling MAC passthrough in BIOS I was able to capture an image! Deploying is similar, disabling mac passthrough and everything is good!

@Sebastian-Roth

At some point you might need to think about updating your Ubuntu install but 16.04 LTS is still fine at the moment. No rush.

Yeah thats definately on my to do list!

I don’t think it is something you did. If I remember correctly there was an issue with this link in an older version. As you updated FOG from 1.4.x there is a chance that old version has messed it up. Sorry.

no problem! just wanted to be sure to not repeat it if it were my mistake haha

Learning Linux is a live long task. Even for me, working on Linux every day for many years. Just keep on playing with it and find yourself getting more and more comfortable. A great way is setting up a test environment in a VM where you can snapshot, test and re-install without much trouble…

Yeah, I think I may try and work out of a VM every so often. Tried it before but the timing was unfortunate and I got literally buried at work so I never went back to it but it may be time to give it another go. thanks again for all you’re help! I’ll be back on Monday haha

@Tom-Elliott

1. yep, that did it. I’ve got 5.1.16 (NVME fix) installed which is what I wanted since this machine has a (i think) newer NVME drive and figured it may help, unfortunately my image is still hanging so all that and still work to do but no worries there I’ll go make another post on that in the appropriate forum if I can’t get it going! [Edit 3:45pm theres already a post re: elitebook 830g6! horray! gonna go dig there]

2. Is there anything else I may need to do or be aware of re: the double install or you think I should be good?

3. also I know it would be hard to guess with what we’ve shared and my assumption is I did something stupid without realizing it (I really need to find time to learn more about linux in general especially since I need to keep this server alive) but is there a “common” reason these issues may happen so I can avoid it in the future?

4. thanks so much to you @Sebastian-Roth and @george1421 you guys are all fantastic here! Absolutely top rate.

“Watch out /var/www/fog and /var/www/html/fog”

@Sebastian-Roth I was definately in /var/www/fog earlier (i must have missed the html part, sorry)
its strange if they’re supposed to be a link though because I have
“/var/www/fog/service/ipxe/backup”
but
“/var/www/html/fog/service/ipxe/backup” doesn’t exist

heres those commands
ls -al /var/www/

total 16
drwxr-xr-x  4 root     root     4096 Jun 26  2017 .
drwxr-xr-x 15 root     root     4096 Jun 14  2017 ..
drwxr-xr-x 11 www-data www-data 4096 Jun 26  2017 fog
drwxr-xr-x  3 root     root     4096 Jan  3 09:03 html

ls -al /var/www/html/

total 24
drwxr-xr-x  3 root     root      4096 Jan  3 09:03 .
drwxr-xr-x  4 root     root      4096 Jun 26  2017 ..
drwxr-xr-x 10 www-data www-data  4096 Jan  3 09:05 fog
-rw-r--r--  1 root     root     10701 Jun 26  2017 index.html

@george1421 @Sebastian-Roth I’m back, This one took forever to do and I was interrupted several times. one road block to be aware of having people do this in the future is windows FTP.EXE has a password character limit of 32 so if the auto-gen password is longer than that (mine is) it gets Truncated you can see this in action using FTP -d on windows and looking at the commands its actually sending, I don’t know what genius decided that was the limit but I can’t figure out how to get around it That being said…

@george1421 FTP testing:
I was able to get ftp’d into the fog server using Filezilla and can create and remove folders in both /images and /images/dev and then see the changes locally on the server. Here is the filezilla “log” history logged in as fogproject

Status:    Logged in 

Status:    Retrieving directory listing... 

Status:    Calculating timezone offset of server... 

Status:    Timezone offset of server is 0 seconds. 

Status:    Directory listing of "/home/fogproject" successful 

Status:    Retrieving directory listing of "/"... 

Status:    Directory listing of "/" successful 

Status:    Retrieving directory listing of "/images"... 

Status:    Directory listing of "/images" successful 

Status:    Creating directory '/images/New directory'... 

Status:    Retrieving directory listing of "/images/New directory"... 

Status:    Directory listing of "/images/New directory" successful 

Status:    Retrieving directory listing of "/images"... 

Status:    Directory listing of "/images" successful 

Status:    Retrieving directory listing of "/images"... 

Status:    Directory listing of "/images" successful 

Status:    Retrieving directory listing of "/images/dev"... 

Status:    Directory listing of "/images/dev" successful 

Status:    Creating directory '/images/dev/New directory'... 

Status:    Retrieving directory listing of "/images/dev/New directory"... 

Status:    Directory listing of "/images/dev/New directory" successful 

Status:    Retrieving directory listing of "/images/dev"... 

Status:    Directory listing of "/images/dev" successful 

Permissions
ls -la /var/www/html/fog/service

total 184
drwxr-xr-x  3 www-data   www-data 4096 Jan  3 09:03 .
drwxr-xr-x 10 www-data   www-data 4096 Jan  3 09:05 ..
-rw-r--r--  1 www-data   www-data  675 Jan  3 09:03 alo-bg.php
-rw-r--r--  1 www-data   www-data  632 Jan  3 09:03 autologout.php
-rw-r--r--  1 www-data   www-data  551 Jan  3 09:03 auto.register.php
-rw-r--r--  1 www-data   www-data 1178 Jan  3 09:03 av.php
-rw-r--r--  1 www-data   www-data  582 Jan  3 09:03 blame.php
-rw-r--r--  1 www-data   www-data  568 Jan  3 09:03 capone.php
-rw-r--r--  1 www-data   www-data 1041 Jan  3 09:03 checkcredentials.php
-rw-r--r--  1 www-data   www-data  642 Jan  3 09:03 debug.php
-rw-r--r--  1 www-data   www-data  724 Jan  3 09:03 dircleanup-dirs.php
-rw-r--r--  1 www-data   www-data  646 Jan  3 09:03 displaymanager.php
-rw-r--r--  1 www-data   www-data 1574 Jan  3 09:03 getversion.php
-rw-r--r--  1 www-data   www-data  594 Jan  3 09:03 greenfog.php
-rw-r--r--  1 www-data   www-data 1289 Jan  3 09:03 grouplisting.php
-rw-r--r--  1 www-data   www-data 8331 Jan  3 09:03 hostinfo.php
-rw-r--r--  1 www-data   www-data 1190 Jan  3 09:03 hostnameloop.php
-rw-r--r--  1 www-data   www-data  735 Jan  3 09:03 hostname.php
-rw-r--r--  1 www-data   www-data 1289 Jan  3 09:03 imhttps://stackoverflow.com/questions/55045291/azure-ftp-login-via-command-line-batch-file-failsagelisting.php
-rw-r--r--  1 www-data   www-data 2498 Jan  3 09:03 inventory.php
drwxr-xr-x  2 fogproject www-data 4096 Jan  3 09:03 ipxe
-rw-r--r--  1 www-data   www-data  620 Jan  3 09:03 jobs.php
-rw-r--r--  1 www-data   www-data  847 Jan  3 09:03 locationcheck.php
-rw-r--r--  1 www-data   www-data 1349 Jan  3 09:03 locationlisting.php
-rw-r--r--  1 www-data   www-data  559 Jan  3 09:03 man.hostexists.php
-rw-r--r--  1 www-data   www-data  575 Jan  3 09:03 mc_checkin.php
-rw-r--r--  1 www-data   www-data  580 Jan  3 09:03 Post_Stage2.php
-rw-r--r--  1 www-data   www-data  588 Jan  3 09:03 Post_Stage3.php
-rw-r--r--  1 www-data   www-data  578 Jan  3 09:03 Post_Wipe.php
-rw-r--r--  1 www-data   www-data  551 Jan  3 09:03 Pre_Stage1.php
-rw-r--r--  1 www-data   www-data 1292 Jan  3 09:03 printerlisting.php
-rw-r--r--  1 www-data   www-data  625 Jan  3 09:03 PrinterManager.php
-rw-r--r--  1 www-data   www-data  561 Jan  3 09:03 Printers.php
-rw-r--r--  1 www-data   www-data 2150 Jan  3 09:03 progress.php
-rw-r--r--  1 www-data   www-data  845 Jan  3 09:03 register.php
-rw-r--r--  1 www-data   www-data  739 Jan  3 09:03 servicemodule-active.php
-rw-r--r--  1 www-data   www-data 1772 Jan  3 09:03 snapcheck.php
-rw-r--r--  1 www-data   www-data 1309 Jan  3 09:03 snapinlisting.php
-rw-r--r--  1 www-data   www-data  626 Jan  3 09:03 snapins.checkin.php
-rw-r--r--  1 www-data   www-data  632 Jan  3 09:03 snapins.file.php
-rw-r--r--  1 www-data   www-data 4056 Jan  3 09:03 Test.php
-rw-r--r--  1 www-data   www-data  642 Jan  3 09:03 updates.php
-rw-r--r--  1 www-data   www-data  667 Jan  3 09:03 usercleanup-users.php
-rw-r--r--  1 www-data   www-data  601 Jan  3 09:03 usertracking.report.php

ls -la /var/www/html/fog/service/ipxe

total 54692
drwxr-xr-x 2 fogproject www-data     4096 Jan  3 09:03 .
drwxr-xr-x 3 www-data   www-data     4096 Jan  3 09:03 ..
-rw-r--r-- 1 fogproject www-data     1966 Jan  3 09:03 advanced.php
-rw-r--r-- 1 fogproject www-data    16272 Jan  3 09:03 bgdark.png
-rw-r--r-- 1 fogproject www-data    21280 Jan  3 09:03 bg.png
-rw-r--r-- 1 fogproject www-data     1139 Jan  3 09:03 boot.php
-rw-r--r-- 1 fogproject www-data  8389280 Jan  3 09:03 bzImage
-rw-r--r-- 1 fogproject www-data  7808288 Jan  3 09:03 bzImage32
-rw-r--r-- 1 fogproject www-data   234697 Jan  3 09:03 grub.exe
-rw-r--r-- 1 fogproject www-data      592 Jan  3 09:03 index.php
-rw-r--r-- 1 fogproject www-data 18865084 Jan  3 09:03 init_32.xz
-rw-r--r-- 1 fogproject www-data 19689768 Jan  3 09:03 init.xz
-rw-r--r-- 1 fogproject www-data    25340 Jan  3 09:03 memdisk
-rw-r--r-- 1 fogproject www-data  1839104 Jan  3 09:03 memtest.bin
-rw-r--r-- 1 fogproject www-data    29719 Jan  3 09:03 refind.conf
-rw-r--r-- 1 fogproject www-data   262592 Jan  3 09:03 refind.efi
-rw-r--r-- 1 fogproject www-data   201600 Jan  3 09:03 refind_ia32.efi
-rw-r--r-- 1 fogproject www-data   208776 Jan  3 09:03 refind_x64.efi

@Sebastian-Roth FTP testing
I am able to access /var/www/html/fog/service/ipxe
the backup directory already exists
I am unable to create a file in that folder. from the filezilla log

Status:    Logged in 

Status:    Starting upload of C:\Users\[my windows profile]\Desktop\test.bin 

Command:    CWD /var/www/fog/service/ipxe/backup 

Response:    250 Directory successfully changed. 

Command:    TYPE I 

Response:    200 Switching to Binary mode. 

Command:    PASV 

Response:    227 Entering Passive Mode (10,104,1,104,252,158). 

Command:    STOR test.bin 

Response:    553 Could not create file. 

Error:    Critical file transfer error 

So i’m assuming it is a permission error somewhere in the ipxe folder, i’ll wait and let you guys tell me what to actually run so I don’t screw it up.

@george1421 thanks for your reply! I didn’t realize how late it was when I posted so sorry for the slow response!

1. That makes total sense, I really need to be better about keeping up on whats happening. I saw in that link that .fogsettings is hidden (I forgot to check for hidden files initially) so that explains why there is a fogsettings1 in that folder and why it has fog as the un/pw. The password was correct in .fogsettings however and I pasted it everywhere else (and made sure I could log in as that user) but I went ahead and reran the installer again, same error after.

2. here is the output from those commands. Excuse the mess in /images I need to clean that out pretty badly the only two I really use are:

drwxrwxrwx  2 fogproject root   4096 Apr 25  2019 GenericDesktop
drwxrwxrwx  2 fogproject root   4096 Apr 25  2019 GenericLaptop4-22-19

ls -la /

total 136
drwxr-xr-x  27 root       root  4096 Jan  3 09:05 .
drwxr-xr-x  27 root       root  4096 Jan  3 09:05 ..
drwxr-xr-x   2 root       root 12288 Jan  2 12:13 bin
drwxr-xr-x   4 root       root  4096 Jan  2 12:20 boot
drwxrwxr-x   2 root       root  4096 Jun 14  2017 cdrom
drwxr-xr-x  19 root       root  4240 Jan  2 14:20 dev
drwxr-xr-x 139 root       root 12288 Jan  3 09:05 etc
drwxr-xr-x   9 root       root  4096 Jan  3 09:03 home
drwxrwxrwx  31 fogproject root  4096 Jun  6  2019 images
lrwxrwxrwx   1 root       root    32 Jun 14  2017 initrd.img -> boot/initrd.img-4.4.0-79-generic
drwxr-xr-x  24 root       root  4096 Feb  5  2019 lib
drwxr-xr-x   2 root       root  4096 Jan  2 12:08 lib64
drwx------   2 root       root 16384 Jun 14  2017 lost+found
drwxr-xr-x   3 root       root  4096 Jun 14  2017 media
drwxr-xr-x   2 root       root  4096 Jun 14  2017 mnt
drwxr-xr-x   3 root       root  4096 Jun 14  2017 opt
dr-xr-xr-x 308 root       root     0 Jan  2 13:18 proc
drwx------   8 root       root  4096 Feb  5  2019 root
drwxr-xr-x  37 root       root  1100 Jan  3 09:05 run
drwxr-xr-x   2 root       root 12288 Jan  2 12:15 sbin
drwxr-xr-x   2 root       root  4096 Feb  5  2019 snap
drwxr-xr-x   3 root       root  4096 Jun 14  2017 srv
dr-xr-xr-x  13 root       root     0 Jan  2 13:18 sys
drwxr-xr-x   6 fogproject root  4096 Feb  5  2019 tftpboot
drwxr-xr-x   6 root       root  4096 Jan  3 09:05 tftpboot.prev
drwxrwxrwt  27 root       root 12288 Jan  3 09:09 tmp
drwxr-xr-x  11 root       root  4096 Jun 14  2017 usr
drwxr-xr-x  15 root       root  4096 Jun 14  2017 var
lrwxrwxrwx   1 root       root    29 Jun 14  2017 vmlinuz -> boot/vmlinuz-4.4.0-79-generic

ls -la /images

total 124
drwxrwxrwx 31 fogproject root   4096 Jun  6  2019 .
drwxr-xr-x 27 root       root   4096 Jan  3 09:05 ..
drwxrwxrwx  2 fogproject root   4096 Mar 21  2018 1040g3
drwxrwxrwx  2 fogproject dhq-it 4096 Jun 13  2017 6470b
drwxrwxrwx  2 fogproject root   4096 Nov  3  2017 650G1
drwxrwxrwx  2 fogproject root   4096 Sep  7  2017 650g2
drwxrwxrwx  2 fogproject dhq-it 4096 Jun 13  2017 6550b
drwxrwxrwx  2 fogproject root   4096 Oct 20  2017 6560b
drwxrwxrwx  2 fogproject root   4096 Oct 19  2017 6570b
drwxrwxrwx  2 fogproject dhq-it 4096 Jun 13  2017 6710
drwxrwxrwx  2 fogproject dhq-it 4096 Jun 13  2017 6730b2017
drwxrwxrwx  2 fogproject root   4096 Oct 18  2017 6730BLoaner
drwxrwxrwx  2 fogproject dhq-it 4096 Jun 13  2017 7900us
drwxrwxrwx  2 fogproject dhq-it 4096 Jun 13  2017 7900us121316
drwxrwxrwx  2 fogproject dhq-it 4096 Jun 14  2017 8000us
drwxrwxrwx  2 fogproject root   4096 Jul 21  2017 800g2mini
drwxrwxrwx  2 fogproject root   4096 Feb  5  2019 800g4mini2-5-19
drwxrwxrwx  2 fogproject dhq-it 4096 Jun 13  2017 8200SFF
drwxrwxrwx  2 fogproject root   4096 Sep  7  2017 8200SFFupdated
drwxrwxrwx  2 fogproject dhq-it 4096 Jun 13  2017 8200US
drwxrwxrwx  2 fogproject root   4096 Aug 23  2017 850g3
drwxrwxrwx  2 fogproject dhq-it 4096 Jun 13  2017 DC7800
drwxrwxrwx  6 fogproject root   4096 Jun  6  2019 dev
drwxrwxrwx  2 fogproject root   4096 Sep 12  2017 EliteOne800AIO
drwxrwxrwx  2 fogproject root   4096 Jun 26  2017 Everfi
drwxrwxrwx  2 fogproject root   4096 Jun  6  2019 GeneralDesktop-800g4mini06-19
drwxrwxrwx  2 fogproject root   4096 Apr 25  2019 GenericDesktop
drwxrwxrwx  2 fogproject root   4096 Apr 25  2019 GenericLaptop4-22-19
-rwxrwxrwx  1 fogproject root      0 Jun 14  2017 .mntcheck
drwxrwxrwx  2 fogproject root   4096 Jun 14  2017 postdownloadscripts
drwxrwxrwx  2 fogproject root   4096 Feb  2  2018 ProBook6470b
drwxrwxrwx  2 fogproject dhq-it 4096 Jun 13  2017 Probook650G1

Good afternoon and happy new year all!

My new years resolution is to actually keep things up to date and i needed to update fog anyway so this morning I updated my FOG server (running on ubuntu 16.04LTS…) from 1.4.(?) to 1.5.7 and went to update the kernel and get:

I did notice immediately the username on my server is fogproject where elsewhere on the forums it seems to just be Fog, I have a fog account as well but cant seem to find where it is used…honestly not sure of why that is

I saw several similar issues pointing to the Troubleshoot FTP Page so I went there and followed the instructions there. My password matches in the storage, TFTP settings and Local user (went ahead and ran sudo passwd and pasted it over to be sure) and can access ftp://

One thing odd I noticed from this part but can’t make heads or tails of is /opt/fog/.fogsettings is /opt/fog/.fogsettings1 for some reason and the un/pw in there is for the fog account not fogproject i’m not 100% certain what it does so I didn’t change it.

I also noticed on the FTP settings the FTP PXE KERNEL DIR had an extra slash (was /var/www/fog//service/ipxe/ and is now /var/www/fog/service/ipxe/ not sure how that happened) and corrected that as well but no luck.

saw another post where someone had permission issues so I checked and as far as I can tell mine look correct:

ls -la /var/www/html/fog/lib/fog/fogftp.class.php
-rw-r--r-- 1 fogproject www-data 23479 Jan  2 12:21 /var/www/html/fog/lib/fog/fogftp.class.php

and yet another page suggesting it may be ipxe permissions which seem good as well:

ls -la /var/www/html/fog/service/ipxe
total 54692
drwxr-xr-x 2 fogproject www-data     4096 Jan  2 12:21 .
drwxr-xr-x 3 www-data   www-data     4096 Jan  2 12:21 ..
-rw-r--r-- 1 fogproject www-data     1966 Jan  2 12:21 advanced.php
-rw-r--r-- 1 fogproject www-data    16272 Jan  2 12:21 bgdark.png
-rw-r--r-- 1 fogproject www-data    21280 Jan  2 12:21 bg.png
-rw-r--r-- 1 fogproject www-data     1139 Jan  2 12:21 boot.php
-rw-r--r-- 1 fogproject www-data  8389280 Jan  2 12:21 bzImage
-rw-r--r-- 1 fogproject www-data  7808288 Jan  2 12:21 bzImage32
-rw-r--r-- 1 fogproject www-data   234697 Jan  2 12:21 grub.exe
-rw-r--r-- 1 fogproject www-data      592 Jan  2 12:21 index.php
-rw-r--r-- 1 fogproject www-data 18865084 Jan  2 12:21 init_32.xz
-rw-r--r-- 1 fogproject www-data 19689768 Jan  2 12:21 init.xz
-rw-r--r-- 1 fogproject www-data    25340 Jan  2 12:21 memdisk
-rw-r--r-- 1 fogproject www-data  1839104 Jan  2 12:21 memtest.bin
-rw-r--r-- 1 fogproject www-data    29719 Jan  2 12:21 refind.conf
-rw-r--r-- 1 fogproject www-data   262592 Jan  2 12:21 refind.efi
-rw-r--r-- 1 fogproject www-data   201600 Jan  2 12:21 refind_ia32.efi
-rw-r--r-- 1 fogproject www-data   208776 Jan  2 12:21 refind_x64.efi

anyone have advice on what I can try next? Thanks!

@george1421, @Sebastian-Roth

Thank you both VERY much! I just went and updated to 1.55 instead of doing the kernel update manually, figured it would probably be better in the long run. Now it appears to be working normally. Sorry I didn’t notice earlier the kernel wasn’t what I thought it was!

@george1421 Should I expect any problems just moving up to FOG 1.5.5 from 1.4? I don’t have any particular reason for staying on the old version other than “If it ain’t broke don’t fix it”