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    update database Failed..while capturing first image

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    • S
      sam240
      last edited by sam240

      Server
      • FOG Version: 1.3.5-RC-10
      • OS: Centos 7 (centos-release-7-3.1611.el7.centos.x86_64)
      Client
      • Service Version:
      • OS: Windows 7
      Description

      This is the first time I’m capturing an image and it fails at updating database.

      0_1488560961732_fog.jpg

      I tested to put a test file after connecting to ftp via windows machine and I get this error
      0_1488561000541_fog2.jpg

      My username and passwords are the same for the fog account on the linux box as under storage management and TFTP server under fog settings.

      I also looked at the /opt/fog/.fogsettings and username fog is set and password is the same.
      I chmod 777 /images folder and the dev folder under it.
      Firewall is not blocking anything because I can see the change.

      One thing I did notice is that I ran sudo chown -R fog:root /images/dev it looks like this if I run

      ls -laR /images/dev
/images/dev/68f72858dfdf:
total 2000
drwxrwxrwx. 2 fog root     158 Mar  3 12:00 .
drwxrwxrwx. 4 fog root      66 Mar  2 14:55 ..
-rwxrwxrwx. 1 fog root       3 Mar  3 12:00 d1.fixed_size_partitions
-rwxrwxrwx. 1 fog root 1048576 Mar  3 12:00 d1.mbr
-rwxrwxrwx. 1 fog root     190 Mar  3 12:00 d1.minimum.partitions
-rwxrwxrwx. 1 fog root      30 Mar  3 12:00 d1.original.fstypes
-rwxrwxrwx. 1 fog root       0 Mar  3 12:00 d1.original.swapuuids
-rwxrwxrwx. 1 fog root     190 Mar  3 12:00 d1.partitions

      Now after I boot the computer and try to capture the image, I receive the error and I run the ls -laR /images/dev command again, the permissions change to this.

      ls -laR /images/dev
/images/dev/68f72858dfdf:
total 2000
drwxrwxrwx. 2 fog  root     158 Mar  3 12:02 .
drwxrwxrwx. 4 fog  root      66 Mar  2 14:55 ..
-rwxrwxrwx. 1 root root       3 Mar  3 12:02 d1.fixed_size_partitions
-rwxrwxrwx. 1 root root 1048576 Mar  3 12:02 d1.mbr
-rwxrwxrwx. 1 root root     190 Mar  3 12:02 d1.minimum.partitions
-rwxrwxrwx. 1 root root      30 Mar  3 12:02 d1.original.fstypes
-rwxrwxrwx. 1 root root       0 Mar  3 12:02 d1.original.swapuuids
-rwxrwxrwx. 1 root root     190 Mar  3 12:02 d1.partitions

      I’m not sure what I’m doing wrong at this point. This is the first time I’m using Fog. Any help is appreciated. Thank you

      1 Reply Last reply Reply Quote 0
      • S
        sam240
        last edited by sam240

        I deleted the entire machine and rebuilt the VM and followed centos OS instructions this time which resolved the problem. I’m able to capture now without any issues.

        just an fyi for anyone installing this on centos 7 this is the guide I used.
        Centos 7 guide

        1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott
          last edited by

          It looks, to me, like your disk space is all used up? (Possibly)

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          S 1 Reply Last reply Reply Quote 0
          • S
            sam240 @Tom Elliott
            last edited by

            @Tom-Elliott said in update database Failed..while capturing first image:

            It looks, to me, like your disk space is all used up? (Possibly)

            Hi Tom,
            This is disk space I have

            Filesystem                  1K-blocks    Used Available Use% Mounted on
/dev/mapper/cl_hq--fog-root  47285700 6029364  41256336  13% /
devtmpfs                      1925580       0   1925580   0% /dev
tmpfs                         1941156     156   1941000   1% /dev/shm
tmpfs                         1941156    9044   1932112   1% /run
tmpfs                         1941156       0   1941156   0% /sys/fs/cgroup
/dev/sda1                     1038336  232348    805988  23% /boot
tmpfs                          388232      20    388212   1% /run/user/1000

            Any other thoughts?

            1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott
              last edited by

              What’s concerming is the dev folder is missing the the d1p1.img file (or any other files.

              This isn’t the cause for failure to upload, but it’s concerning non-the-less. Do you know what happened to it.

              The failure, as I’m seeing it, appears to be the information in Storage Node is not matching up possibly?

              Have you run through the whole FTP Troubleshooting guide?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              S 1 Reply Last reply Reply Quote 0
              • S
                sam240 @Tom Elliott
                last edited by sam240

                @Tom-Elliott said in update database Failed..while capturing first image:

                What’s concerming is the dev folder is missing the the d1p1.img file (or any other files.

                This isn’t the cause for failure to upload, but it’s concerning non-the-less. Do you know what happened to it.

                The failure, as I’m seeing it, appears to be the information in Storage Node is not matching up possibly?

                Have you run through the whole FTP Troubleshooting guide?

                I never had the d1p1.img file. I just installed fog yesterday. Storage Node information is the same as the ftp. I verified.
                I did troubleshoot the ftp off of my windows machines. I can successfully login to ftp but I can’t create or list files. I receive an error 425 Failed to establish connection even though I’m connected.

                1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott
                  last edited by

                  Did you set selinux to permissive? Did you turn off firewall, or at least configure it properly?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    sam240 @Tom Elliott
                    last edited by

                    @Tom-Elliott said in update database Failed..while capturing first image:

                    selinux

                    I disabled the firewall to test and also selinux is set to permissive
                    I want to clarify, I changed the local fog user password on the centos machine and made the Storage Nod password and Tftp the same after.

                    1 Reply Last reply Reply Quote 0
                    • S
                      sam240
                      last edited by sam240

                      I deleted the entire machine and rebuilt the VM and followed centos OS instructions this time which resolved the problem. I’m able to capture now without any issues.

                      just an fyi for anyone installing this on centos 7 this is the guide I used.
                      Centos 7 guide

                      1 Reply Last reply Reply Quote 0
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