FOG Client complains about multiple hosts returned for list of mac addresses and "Unable to Get Subsection" "Object reference no set to an instance of an object"



  • Server
    • FOG Version: 1.3.3
    • OS: Debian 8.6
    Client
    • Service Version: 0.11.8
    • OS: Windows 7
    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     1/19/2017 12:27 PM Client-Info Client Version: 0.11.8
     1/19/2017 12:27 PM Client-Info Client OS:      Windows
     1/19/2017 12:27 PM Client-Info Server Version: 1.3.3
     1/19/2017 12:27 PM Middleware::Response Success
     1/19/2017 12:27 PM SnapinClient Snapin Found:
     1/19/2017 12:27 PM SnapinClient     ID: 1091
     1/19/2017 12:27 PM SnapinClient     Name: VMware Workstation 10
     1/19/2017 12:27 PM SnapinClient     Created: 2016-10-27 13:26:18
     1/19/2017 12:27 PM SnapinClient     Action: 
     1/19/2017 12:27 PM SnapinClient     Pack: False
     1/19/2017 12:27 PM SnapinClient     Hide: False
     1/19/2017 12:27 PM SnapinClient     Server: 
     1/19/2017 12:27 PM SnapinClient     TimeOut: 0
     1/19/2017 12:27 PM SnapinClient     RunWith: 
     1/19/2017 12:27 PM SnapinClient     RunWithArgs: 
     1/19/2017 12:27 PM SnapinClient     Args: /s /nsr /v "EULAS_AGREED=1" "SERIALNUMBER=xxxxx-xxxxx-xxxxx-xxxxx-xxxxx"
     1/19/2017 12:27 PM SnapinClient     File: VMware-workstation-full-10.0.5-2443746.exe
     1/19/2017 12:27 PM Middleware::Communication Download: http://10.4.200.150/fog/service/snapins.file.php?mac=B8:AC:6F:A7:2C:28||00:00:00:00:00:00:00:E0&taskid=1091
     1/19/2017 12:28 PM SnapinClient C:\Program Files (x86)\FOG\tmp\VMware-workstation-full-10.0.5-2443746.exe
     1/19/2017 12:28 PM Bus {
      "self": true,
      "channel": "Notification",
      "data": "{\r\n  \"title\": \"Installing VMware Workstation 10\",\r\n  \"message\": \"Please do not shutdown until this is completed\"\r\n}"
    }
     1/19/2017 12:28 PM Bus Emmiting message on channel: Notification
     1/19/2017 12:28 PM SnapinClient Starting snapin...
     1/19/2017 12:33 PM SnapinClient Snapin finished
     1/19/2017 12:33 PM SnapinClient Return Code: 0
     1/19/2017 12:33 PM Bus {
      "self": true,
      "channel": "Notification",
      "data": "{\r\n  \"title\": \"VMware Workstation 10 Installed\",\r\n  \"message\": \"Installation has finished and is now ready for use\"\r\n}"
    }
     1/19/2017 12:33 PM Bus Emmiting message on channel: Notification
     1/19/2017 12:33 PM Middleware::Communication URL: http://10.4.200.150/fog/service/snapins.checkin.php?taskid=1091&exitcode=0&mac=B8:AC:6F:A7:2C:28|00:50:56:C0:00:01|00:50:56:C0:00:08||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PrinterManager--------------------------------
    ------------------------------------------------------------------------------
     1/19/2017 12:33 PM Client-Info Client Version: 0.11.8
     1/19/2017 12:33 PM Client-Info Client OS:      Windows
     1/19/2017 12:33 PM Client-Info Server Version: 1.3.3
     1/19/2017 12:33 PM Middleware::Response No Printers
     1/19/2017 12:33 PM PrinterManager Getting installed printers
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PowerManagement-------------------------------
    ------------------------------------------------------------------------------
     1/19/2017 12:33 PM Client-Info Client Version: 0.11.8
     1/19/2017 12:33 PM Client-Info Client OS:      Windows
     1/19/2017 12:33 PM Client-Info Server Version: 1.3.3
     1/19/2017 12:33 PM Middleware::Response Success
     1/19/2017 12:33 PM PowerManagement Calculating tasks to unschedule
     1/19/2017 12:33 PM PowerManagement Calculating tasks to schedule
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     1/19/2017 12:33 PM Client-Info Client Version: 0.11.8
     1/19/2017 12:33 PM Client-Info Client OS:      Windows
     1/19/2017 12:33 PM Client-Info Server Version: 1.3.3
     1/19/2017 12:33 PM Middleware::Response Success
    ------------------------------------------------------------------------------
    
     1/19/2017 12:33 PM Service Sleeping for 142 seconds
     1/19/2017 12:35 PM Main Overriding exception handling
     1/19/2017 12:35 PM Main Bootstrapping Zazzles
     1/19/2017 12:35 PM Controller Initialize
     1/19/2017 12:35 PM Zazzles Creating main thread
     1/19/2017 12:35 PM Zazzles Service construction complete
     1/19/2017 12:35 PM Controller Start
    
     1/19/2017 12:35 PM Service Starting service
     1/19/2017 12:35 PM Bus Became bus server
     1/19/2017 12:35 PM Bus {
      "self": true,
      "channel": "Status",
      "data": "{\r\n  \"action\": \"load\"\r\n}"
    }
     1/19/2017 12:35 PM Bus Emmiting message on channel: Status
     1/19/2017 12:35 PM Service Invoking early JIT compilation on needed binaries
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     1/19/2017 12:35 PM Client-Info Version: 0.11.8
     1/19/2017 12:35 PM Client-Info OS:      Windows
     1/19/2017 12:35 PM Middleware::Authentication Waiting for authentication timeout to pass
     1/19/2017 12:35 PM Middleware::Communication Download: http://10.4.200.150/fog/management/other/ssl/srvpublic.crt
     1/19/2017 12:35 PM Data::RSA FOG Server CA cert found
     1/19/2017 12:35 PM Middleware::Authentication Cert OK
     1/19/2017 12:35 PM Middleware::Communication POST URL: http://10.4.200.150/fog/management/index.php?sub=requestClientInfo&authorize&newService
     1/19/2017 12:35 PM Middleware::Response Error multiple hosts returned for list of mac addresses
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     1/19/2017 12:35 PM Client-Info Version: 0.11.8
     1/19/2017 12:35 PM Client-Info OS:      Windows
     1/19/2017 12:35 PM Middleware::Authentication Waiting for authentication timeout to pass
     1/19/2017 12:37 PM Middleware::Communication Download: http://10.4.200.150/fog/management/other/ssl/srvpublic.crt
     1/19/2017 12:37 PM Data::RSA FOG Server CA cert found
     1/19/2017 12:37 PM Middleware::Authentication Cert OK
     1/19/2017 12:37 PM Middleware::Communication POST URL: http://10.4.200.150/fog/management/index.php?sub=requestClientInfo&authorize&newService
     1/19/2017 12:37 PM Middleware::Response Error multiple hosts returned for list of mac addresses
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     1/19/2017 12:37 PM Client-Info Version: 0.11.8
     1/19/2017 12:37 PM Client-Info OS:      Windows
     1/19/2017 12:37 PM Middleware::Authentication Waiting for authentication timeout to pass
     1/19/2017 12:39 PM Middleware::Communication Download: http://10.4.200.150/fog/management/other/ssl/srvpublic.crt
     1/19/2017 12:39 PM Data::RSA FOG Server CA cert found
     1/19/2017 12:39 PM Middleware::Authentication Cert OK
     1/19/2017 12:39 PM Middleware::Communication POST URL: http://10.4.200.150/fog/management/index.php?sub=requestClientInfo&authorize&newService
     1/19/2017 12:39 PM Middleware::Response Error multiple hosts returned for list of mac addresses
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     1/19/2017 12:39 PM Client-Info Version: 0.11.8
     1/19/2017 12:39 PM Client-Info OS:      Windows
     1/19/2017 12:39 PM Middleware::Authentication Waiting for authentication timeout to pass
     1/19/2017 12:41 PM Middleware::Communication Download: http://10.4.200.150/fog/management/other/ssl/srvpublic.crt
     1/19/2017 12:41 PM Data::RSA FOG Server CA cert found
     1/19/2017 12:41 PM Middleware::Authentication Cert OK
     1/19/2017 12:41 PM Middleware::Communication POST URL: http://10.4.200.150/fog/management/index.php?sub=requestClientInfo&authorize&newService
     1/19/2017 12:41 PM Middleware::Response Error multiple hosts returned for list of mac addresses
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     1/19/2017 12:41 PM Client-Info Version: 0.11.8
     1/19/2017 12:41 PM Client-Info OS:      Windows
     1/19/2017 12:41 PM Middleware::Authentication Waiting for authentication timeout to pass
     1/19/2017 12:43 PM Middleware::Communication Download: http://10.4.200.150/fog/management/other/ssl/srvpublic.crt
     1/19/2017 12:43 PM Data::RSA FOG Server CA cert found
     1/19/2017 12:43 PM Middleware::Authentication Cert OK
     1/19/2017 12:43 PM Middleware::Communication POST URL: http://10.4.200.150/fog/management/index.php?sub=requestClientInfo&authorize&newService
     1/19/2017 12:43 PM Middleware::Response Error multiple hosts returned for list of mac addresses
    
    
     1/19/2017 12:43 PM Bus Registering ParseBus in channel Power
     1/19/2017 12:43 PM Middleware::Communication URL: http://10.4.200.150/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     1/19/2017 12:43 PM Middleware::Response Success
     1/19/2017 12:43 PM Middleware::Communication Download: http://10.4.200.150/fog/management/other/fog_client_banner.png
     1/19/2017 12:43 PM Middleware::Communication URL: http://10.4.200.150/fog/management/index.php?sub=requestClientInfo&mac=B8:AC:6F:A7:2C:28|00:50:56:C0:00:01|00:50:56:C0:00:08||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
     1/19/2017 12:43 PM Middleware::Response ERROR: Could not parse data
     1/19/2017 12:43 PM Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
     1/19/2017 12:43 PM Middleware::Communication URL: http://10.4.200.150/fog/service/getversion.php?clientver&newService&json
     1/19/2017 12:43 PM Middleware::Communication URL: http://10.4.200.150/fog/service/getversion.php?newService&json
     1/19/2017 12:43 PM Service ERROR: Unable to get cycle data
     1/19/2017 12:43 PM Service ERROR: Object reference not set to an instance of an object.
     1/19/2017 12:43 PM Middleware::Response Success
     1/19/2017 12:43 PM Service Initializing modules
    
    ------------------------------------------------------------------------------
    ---------------------------------ClientUpdater--------------------------------
    ------------------------------------------------------------------------------
     1/19/2017 12:43 PM Client-Info Client Version: 0.11.8
     1/19/2017 12:43 PM Client-Info Client OS:      Windows
     1/19/2017 12:43 PM Client-Info Server Version: 1.3.3
     1/19/2017 12:43 PM Middleware::Response ERROR: Unable to get subsection
     1/19/2017 12:43 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
    
    ------------------------------------------------------------------------------
    ----------------------------------TaskReboot----------------------------------
    ------------------------------------------------------------------------------
     1/19/2017 12:43 PM Client-Info Client Version: 0.11.8
     1/19/2017 12:43 PM Client-Info Client OS:      Windows
     1/19/2017 12:43 PM Client-Info Server Version: 1.3.3
     1/19/2017 12:43 PM Middleware::Response ERROR: Unable to get subsection
     1/19/2017 12:43 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
    
    ------------------------------------------------------------------------------
    --------------------------------HostnameChanger-------------------------------
    ------------------------------------------------------------------------------
     1/19/2017 12:43 PM Client-Info Client Version: 0.11.8
     1/19/2017 12:43 PM Client-Info Client OS:      Windows
     1/19/2017 12:43 PM Client-Info Server Version: 1.3.3
     1/19/2017 12:43 PM Middleware::Response ERROR: Unable to get subsection
     1/19/2017 12:43 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
    
    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     1/19/2017 12:43 PM Client-Info Client Version: 0.11.8
     1/19/2017 12:43 PM Client-Info Client OS:      Windows
     1/19/2017 12:43 PM Client-Info Server Version: 1.3.3
     1/19/2017 12:43 PM Middleware::Response ERROR: Unable to get subsection
     1/19/2017 12:43 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
    

    I’ve seen this happen before, but wasn’t sure what caused it. It seems after I deploy my snapins (and I need to do more testing) that it starts complaining.

    All I’ve done is deployed an image, it pulled it’s assigned snap ins, set it after it imaged to join to the domain and reboot anyways if user is logged in.

    Anything would be great.

    Thanks!

    edit: I searched it’s MAC address and there’s nothing else but itself that comes up.



  • Possibly. I’m not getting the 500 error, but everything else looks the same.

    Retesting on another machine now. I will update to 1.3.4 and see if the problem goes away!


  • Senior Developer


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