• Recent
  • Unsolved
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login
  • Recent
  • Unsolved
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login

Unable to upload images

Scheduled Pinned Locked Moved Solved
FOG Problems
5
70
22.2k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • D
    Doctrg
    last edited by Jan 17, 2017, 3:30 PM

    Server
    • FOG Version: 1.3.0
    • OS: RedHat
      *SVN: 6050
    Description

    We just updated to 1.3.0 last week and we are having issues uploading images. I am getting the attached image error when the imaging process is trying to update the database. We have checked the permissions and all username/password fields that we know of and everything looks like it should be working. alt text

    G 1 Reply Last reply Jan 17, 2017, 3:40 PM Reply Quote 0
    • G
      george1421 Moderator @Doctrg
      last edited by Jan 17, 2017, 3:40 PM

      @Doctrg It appears that your image didn’t attach to your post very well.

      Also we recommend that you up date again since 1.3.2 was just released.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 0
      • D
        Doctrg
        last edited by Jan 17, 2017, 4:33 PM

        0_1484670745433_20170117_092357.jpg

        I just did the update to 1.3.2 and tested uploading the image again. I am still getting the attached results.

        T 1 Reply Last reply Jan 17, 2017, 4:40 PM Reply Quote 0
        • T
          Tom Elliott @Doctrg
          last edited by Jan 17, 2017, 4:40 PM

          @Doctrg If I had to guess you will need to run through:
          https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          G D 2 Replies Last reply Jan 17, 2017, 4:48 PM Reply Quote 0
          • G
            george1421 Moderator @Tom Elliott
            last edited by Jan 17, 2017, 4:48 PM

            @Tom-Elliott said in Unable to upload images:

            @Doctrg If I had to guess you will need to run through:

            Tom this always confused me, if this is an FTP issue why the heck is it saying can’t update the database. It would be really swell if it would complain about the real problem to help with debugging. 😉

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            T 1 Reply Last reply Jan 17, 2017, 5:08 PM Reply Quote 0
            • D
              Doctrg @Tom Elliott
              last edited by Jan 17, 2017, 4:49 PM

              @Tom-Elliott I just ran through this test on both Windows and Mac. Both succeeded without an issue.

              G 1 Reply Last reply Jan 17, 2017, 4:57 PM Reply Quote 0
              • G
                george1421 Moderator @Doctrg
                last edited by Jan 17, 2017, 4:57 PM

                @Doctrg The question is, can (from a windows machine or another linux server) you connect to the FOG server using a ftp client with the user ID and password listed in the storage node configuration.

                The issue is there is a linux user called fog that is different than the webgui admin user called fog. What we’ve seen is the linux user fog’s password gets out of sync with what is displayed in the master storage node configuration.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                D 1 Reply Last reply Jan 17, 2017, 5:01 PM Reply Quote 1
                • D
                  Doctrg @george1421
                  last edited by Jan 17, 2017, 5:01 PM

                  @george1421 I was able to connect via FTP from Windows using the fog username and the same password that is showing in the storage node configuration and the password is showing to be the same in the .fogsettings file.

                  G 1 Reply Last reply Jan 17, 2017, 5:03 PM Reply Quote 0
                  • G
                    george1421 Moderator @Doctrg
                    last edited by Jan 17, 2017, 5:03 PM

                    @Doctrg Interesting, then this may be then what the error is reporting. If so I sit here with egg on my face. 99% of the time when this error is thrown the client can’t connect to the fog server via ftp to move the file from /images/dev/<mac_address> to /images/<image_name>

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    D 1 Reply Last reply Jan 17, 2017, 5:07 PM Reply Quote 0
                    • D
                      Doctrg @george1421
                      last edited by Jan 17, 2017, 5:07 PM

                      @george1421 I am also able to move, for an example, d1.mbr from the /images/dev/<mac> to /images/<imagefolder> using FTP.

                      1 Reply Last reply Reply Quote 0
                      • T
                        Tom Elliott @george1421
                        last edited by Jan 17, 2017, 5:08 PM

                        @george1421 The reason it doesn’t say FTP is because there’s actually multiple actions that happen. If it’s not FTP (which sounds like it isn’t here) then it could be the Disk Space of the FOG Server.

                        The “Updating Database” is more of a “We have to do a bunch of actions and I wasn’t really thinking about all those actions when the init scripts were created so here’s your all or none type message”.

                        Seeing as FTP appears to be okay, there could be a permissions issue meaning if you run:
                        chmod -R 777 /images (Changing /images to your actual nfs image storage location) things should work.

                        If disk space is the issue, then you’ll likely need to add more space or figure out what is eating it.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        D 1 Reply Last reply Jan 17, 2017, 5:24 PM Reply Quote 1
                        • D
                          Doctrg @Tom Elliott
                          last edited by Jan 17, 2017, 5:24 PM

                          @Tom-Elliott said in Unable to upload images:

                          I just ran chmod -R 777 on /images and tried to upload. I got the same results. It’s not a storage space issue due to 1.58 TB available and the image being uploaded is about 30 GB.

                          1 Reply Last reply Reply Quote 0
                          • D
                            Doctrg
                            last edited by Jan 17, 2017, 5:28 PM

                            I do want to mention that this started last week when we went from 1.2.0 to 1.3.0. If that has any merit.

                            1 Reply Last reply Reply Quote 0
                            • T
                              Tom Elliott
                              last edited by Jan 17, 2017, 5:51 PM

                              Do you have multiple storage nodes?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              D 1 Reply Last reply Jan 17, 2017, 6:24 PM Reply Quote 0
                              • D
                                Doctrg @Tom Elliott
                                last edited by Jan 17, 2017, 6:24 PM

                                @Tom-Elliott We have 3 other storage nodes.

                                G T 2 Replies Last reply Jan 17, 2017, 6:27 PM Reply Quote 0
                                • G
                                  george1421 Moderator @Doctrg
                                  last edited by Jan 17, 2017, 6:27 PM

                                  @Doctrg Are you using the location plugin? If so did you drop it and reinstall it after upgrading to 1.3.0?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                  D 1 Reply Last reply Jan 17, 2017, 6:27 PM Reply Quote 0
                                  • T
                                    Tom Elliott @Doctrg
                                    last edited by Jan 17, 2017, 6:27 PM

                                    @Doctrg is there another master node?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    D 1 Reply Last reply Jan 17, 2017, 6:31 PM Reply Quote 0
                                    • D
                                      Doctrg @george1421
                                      last edited by Jan 17, 2017, 6:27 PM

                                      @george1421 We are not using the location plugin, that we know of.

                                      G 1 Reply Last reply Jan 17, 2017, 6:31 PM Reply Quote 0
                                      • D
                                        Doctrg @Tom Elliott
                                        last edited by Jan 17, 2017, 6:31 PM

                                        @Tom-Elliott We only have the 1 master node.

                                        G 1 Reply Last reply Jan 17, 2017, 6:31 PM Reply Quote 0
                                        • G
                                          george1421 Moderator @Doctrg
                                          last edited by Jan 17, 2017, 6:31 PM

                                          @Doctrg All three storage nodes are at the same location or subnet?

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          1 Reply Last reply Reply Quote 0
                                          • 1
                                          • 2
                                          • 3
                                          • 4
                                          • 1 / 4
                                          1 / 4
                                          • First post
                                            9/70
                                            Last post

                                          143

                                          Online

                                          12.0k

                                          Users

                                          17.3k

                                          Topics

                                          155.2k

                                          Posts
                                          Copyright © 2012-2024 FOG Project