Unable to add new snapin

[theWizard]

@Wayne-Workman Also tried re running the installer but no change, any ideas ?

[Wayne Workman]

@theWizard Yes, I have ideas. I need to talk with Tom first about it.

@Tom-Elliott This is a case where the logs are going to the / directory instead of /opt/fog/log due to DB connectivity issues. What do we do? I suspect this is probably related to being unable to create a new snapin somehow as well.

[Tom Elliott]

@Wayne-Workman Look at the date of the files.

[Wayne Workman]

@Tom-Elliott November 7th. Last week.

[Tom Elliott]

@Wayne-Workman Precisely.

The guess I have? PHP FPM is the issue, why, because last week we switched the ondrej stuff becuase they changed.

But again, this is not a bug in FOG. This is a change in OS and Repo structure which is already “corrected” for.

[Wayne Workman]

@theWizard Try to uninstall the old php-fpm version, and then install the newer version, and then give the server a reboot.

apt-get remove php5-fpm -y
apt-get install php5.6-fpm -y

Also, topic has been moved to FOG Problems.

[theWizard]

@Wayne-Workman Ok followed your steps and checked again, same result for both logs and snapins. If i try re running the installer it fails on installing php-fpm ( i assume the old one ? ).

[Tom Elliott]

@theWizard Are you using git or svn for installation?

[theWizard]

@Tom-Elliott Attempted svn but have both available if needed.

[Tom Elliott]

Worked with @theWizard yesterday via remote session.

Found that the snapins were being uploaded to another storage node. That storage node /opt/fog/snapins folder had incorrect permissions on it.

Fixed the permissions and confirmed the working on working-RC-24. I’m solving this thread.