LenovoE550 screens goes black after imaging
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@george1421 ahhh I get what your saying now. We are just uploading it into fog once the drivers are installed…we do not sysprep a second time. Sysprep and the other computers are working…it’s just the lenovoe550 that doesn’t work. Maybe install the lenovoe550 GPU driver onto our sysprep image then try to deploy it to the computer?
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@kyle.heath ok now that we are talking the same language lol.
So you are having a problem deploying your reference image to this lenovo? So you are not even getting to the point of being able to load the drivers?
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@george1421 Yep it images like normal, but after the first restart(it usually does 3) it stops working after it says windows is updating registry settings…the computer is still on, but the screen is black.
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@kyle.heath gotcha, then yes you will need to have the drivers loaded into your sysprep’d environment.
This is a bit off-point (but not really)
- How do you build your initial sysprep image?
- Are you using FOG to push the sysprep image to the target computer so you can install the drivers.
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@george1421 Alright I can put the drivers on the sysprep image through vsphere. I’m pretty new at the whole creating sysprep images and what not. Do you have an email that you can send me and I can add you to the google doc that we use? Maybe you could take a look at the document and see if I’m doing the correct process, if so that would be great!
To answer the last question yes we use FOG to push the sysprep image to the target computer so we can install the drivers for that computer…then we upload the completed image back into fog under each computer name…so Lenovoe550 is one…lenovoe440 is another.
Thanks for all your help
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@kyle.heath There are many different ways of building that reference image. One way is to use MDT to build the reference image on a vm and then sysprep it for deployment.
Since you capture this sysprep image with fog and then deploy with FOG you have a few interesting options. What I’m thinking is a modified version of this: https://forums.fogproject.org/topic/7391/deploying-a-single-golden-image-to-different-hardware-with-fog
In your case in your sysprep image you would modify the registry to search c:\drivers and then c:\windows\inf Then if you need to load a driver (such as this video driver) you can place it in the c:\drivers directory using a fog post install script. This would keep you from having to update and then resyspreping / fog capture the image every time you run into this issue.
The other thought would be to follow this document and just cut out the second part of the process where you manually load the drivers and then capture the image a second time.
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I have run into this issue and it happens after the first reboot after Windows 10 updates the Video drivers. The issue is an old BIOS. I let the issue happen on 3 of my machines. After the issue occured, I booted up the BIOS install disk I had, updated the BIOS and it resolved the issue. I had 10 other E550 laptops that I updated the BIOS before it installed the video drivers and the issue never occured. I am 13 for 13, so update the BIOS for the win.
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@kyle-heath can you try what @UkeTruck has done to see if all will work for you? That way we can solve this thread.
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@Tom-Elliott This happens during sysprep when the computer is imaging…how do I get it to update the bios and also sysprep at the same time?
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@kyle.heath Does the bios updates only run in windows or is there a DOS option?
In our case we use a WinPE boot disk that has all of our dell bios drivers on it. We boot from usb flash drive that has WinPE on it then we launch the proper bios driver to update the system. We have scripted an automated process for this now, but that is the basics of how we install a consistent bios version on all of our bare metal computers (we use a winpe boot disk).