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    Troubleshooting help needed: Upload task delayed scheduling not working correctly.

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    • A
      Axel
      last edited by

      I’ve been beating my head against the wall on this seemingly simple issue. My scheduled image upload tasks don’t start at the scheduled time, they don’t seem to work at all. I’m using Ubuntu Server 12.04.5 LTS i686 operating system and Fog 1.2.0 SVN 2900. What parts of FOG should I be looking at to see why the tasks are not running?

      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        You’re running SVN 2900, or FOG 1.2.0?

        What’s it show in the cloud?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • A
          Axel
          last edited by

          Sorry about that, it shows 2900

          1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott
            last edited by

            Is the FOG Task Scheduler service actually running?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • A
              Axel
              last edited by

              What is the correct way to check, and what exactly is the service called? FOGScheduler ?
              I type the following

              [CODE] sudo service FOGScheduler status
              [sudo] password for aseikola:
              Usage FOGScheduler {start|stop|restart}
              [/CODE]

              1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott
                last edited by

                Easiest way to check from ubuntu would be to check the log.

                As you’re running 2900, you can check with:

                [code]sudo tail -100f /var/log/fog/fogscheduler.log[/code]

                You should see something like:
                [code][01-15-15 6:06:38 pm] * Task run time: Thu, 15 Jan 2015 18:08:38 -0500
                [01-15-15 6:06:38 pm] * Task doesn’t run now.
                [01-15-15 6:07:38 pm] * 0 active task(s) awaiting check-in.
                [01-15-15 6:07:38 pm] * 1 task(s) found.
                [01-15-15 6:07:38 pm] * Task run time: Thu, 15 Jan 2015 18:08:38 -0500
                [01-15-15 6:07:38 pm] * Task doesn’t run now.
                [01-15-15 6:08:38 pm] * 0 active task(s) awaiting check-in.
                [01-15-15 6:08:38 pm] * 1 task(s) found.
                [01-15-15 6:08:38 pm] * Task run time: Thu, 15 Jan 2015 18:08:38 -0500
                [01-15-15 6:08:38 pm] * Found a task that should run…
                [01-15-15 6:08:38 pm] - Is a host based task.
                [01-15-15 6:08:38 pm] - Task Started for host bhs-telliott!
                [01-15-15 6:08:38 pm] - Cron style - No cleaning!
                [01-15-15 6:09:38 pm] * 1 active task(s) awaiting check-in sending WOL request(s).
                [01-15-15 6:09:38 pm] - Host: bhs-telliott WOL sent using MAC: c4:34:6b:28:43:ac
                [01-15-15 6:09:39 pm] * 1 task(s) found.[/code]

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • A
                  Axel
                  last edited by

                  The vm I have FOG installed on in this location seems to be having some connection issues too now, keep losing my ssh connection and the web interface randomly. I ran the command to check the scheduler log and it was a little suspect. I restarted the FOGScheduler service and this allowed the scheduled task to go active, but it seems my server clock may be off? When I restarted the time in the scheduler log was 1-16-15 1:22 AM, at that time it was actually 1-15-15 7:22 PM. Running "date"at the command line gives the correct date, where else does FOG look for and work with date/time settings?

                  [CODE]01-07-15 8:52:45 pm] * 0 active task(s) awaiting check-in.
                  [01-07-15 8:52:45 pm] * No tasks found!
                  [01-07-15 8:53:45 pm] * 0 active task(s) awaiting check-in.
                  [01-07-15 8:53:45 pm] * No tasks found!
                  [01-07-15 8:54:45 pm] * 0 active task(s) awaiting check-in.
                  [01-07-15 8:54:45 pm] * No tasks found!
                  [01-07-15 8:55:45 pm] * 0 active task(s) awaiting check-in.
                  [01-07-15 8:55:45 pm] * No tasks found!
                  [01-07-15 8:56:45 pm] * 0 active task(s) awaiting check-in.
                  [01-07-15 8:56:45 pm] * No tasks found!
                  [01-07-15 8:57:45 pm] * 0 active task(s) awaiting check-in.
                  [01-07-15 8:57:45 pm] * No tasks found!
                  [01-07-15 8:58:45 pm] * 0 active task(s) awaiting check-in.
                  [01-07-15 8:58:45 pm] * No tasks found!
                  [01-07-15 8:59:45 pm] * 0 active task(s) awaiting check-in.
                  [01-07-15 8:59:45 pm] * No tasks found!
                  [01-07-15 9:00:45 pm] * 0 active task(s) awaiting check-in.
                  [01-07-15 9:00:45 pm] * No tasks found!
                  [01-07-15 9:01:45 pm] * 0 active task(s) awaiting check-in.
                  [01-07-15 9:01:45 pm] * No tasks found!
                  [01-07-15 9:02:45 pm] * 0 active task(s) awaiting check-in.
                  [01-07-15 9:02:45 pm] * No tasks found!
                  [01-07-15 9:03:45 pm] * 0 active task(s) awaiting check-in.
                  [01-07-15 9:03:45 pm] * No tasks found!
                  [01-15-15 6:10:01 pm] * Starting FOG Task Scheduler Service
                  [01-15-15 6:10:06 pm] * Checking for new tasks every 60 seconds.
                  [01-15-15 6:10:06 pm] * Starting service loop.
                  [01-15-15 6:10:06 pm] * 0 active task(s) awaiting check-in.
                  [01-15-15 6:10:06 pm] * No tasks found!
                  [01-16-15 1:18:56 am] * Starting FOG Task Scheduler Service
                  [01-16-15 1:19:01 am] * Checking for new tasks every 60 seconds.
                  [01-16-15 1:19:01 am] * Starting service loop.
                  [01-16-15 1:19:01 am] * 0 active task(s) awaiting check-in.
                  [01-16-15 1:19:01 am] * 1 task(s) found.
                  [01-16-15 1:19:01 am] * Task run time: Fri, 16 Jan 2015 00:23:00 +0000
                  [01-16-15 1:19:01 am] * Found a task that should run…
                  [01-16-15 1:19:01 am] - Is a host based task.
                  [01-16-15 1:19:01 am] - Task Started for host crlpres!
                  [01-16-15 1:19:01 am] - Scheduled Task cleaned.
                  [01-16-15 1:20:01 am] * 0 active task(s) awaiting check-in.
                  [01-16-15 1:20:01 am] * No tasks found!
                  [01-16-15 1:21:01 am] * 0 active task(s) awaiting check-in.
                  [01-16-15 1:21:01 am] * No tasks found!
                  [01-16-15 1:22:01 am] * 0 active task(s) awaiting check-in.
                  [01-16-15 1:22:01 am] * No tasks found!
                  [01-16-15 1:23:01 am] * 0 active task(s) awaiting check-in.
                  [01-16-15 1:23:01 am] * No tasks found!
                  [01-16-15 1:24:01 am] * 0 active task(s) awaiting check-in.
                  [01-16-15 1:24:01 am] * No tasks found!
                  [01-16-15 1:25:01 am] * 0 active task(s) awaiting check-in.
                  [01-16-15 1:25:01 am] * No tasks found!
                  [01-16-15 1:26:01 am] * 0 active task(s) awaiting check-in.
                  [01-16-15 1:26:01 am] * No tasks found!
                  [01-16-15 1:27:01 am] * 0 active task(s) awaiting check-in.
                  [01-16-15 1:27:01 am] * No tasks found!
                  [01-16-15 1:28:01 am] * 0 active task(s) awaiting check-in.
                  [01-16-15 1:28:01 am] * No tasks found!
                  [/CODE]

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                  • Tom ElliottT
                    Tom Elliott
                    last edited by

                    Yeah, as you’re running ubuntu, you need to edit the /etc/php5/apache2/php.ini and /etc/php5/cli/php.ini files.

                    Look for, in both of these files, the
                    [code];date.timezone[/code]

                    Change them to be:
                    [code]date.timezone=America/New_York[/code] Of course changing for your relevant timezone.

                    Then you will have to restart the apache service and all of the fog services:

                    [code]sudo service apache2 restart
                    sudo service FOGImageReplicator restart
                    sudo service FOGSnapinReplicator restart
                    sudo service FOGMulticastManager restart
                    sudo service FOGScheduler restart[/code]

                    Then the timing should be fixed and hopefully your logs will show the accurate time as well.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • A
                      Axel
                      last edited by

                      Thank you for all of your help Tom, I’m going to revisit this in the morning when I get back into the lab.

                      1 Reply Last reply Reply Quote 0
                      • A
                        Axel
                        last edited by

                        I ended up doing a clean install, and installing Fog 1.2.0, no SVN. I changed the time locations as listed above, when I did
                        [CODE]sudo service FOGSnapinReplicator restart[/CODE]

                        I got

                        [CODE]FOGSnapinReplicator: unrecognized service
                        [/CODE]

                        Did I do something wrong here?

                        1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott
                          last edited by

                          Remember, I’m usually running SVN, and seeing as SVN is much further along, I don’t always remember what was in the past.

                          So yes, that’s correct, FOGSnapinReplicator does not exist.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • A
                            Axel
                            last edited by

                            I don’t want to get too far off track, but now that i’m squared away with 1.2.0 and things are working, do you recommend I move to the SVN?

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