Upload runs but doesn't complete

[Alasdair Hatfield]

Hello,

I’m running FOG 1.1.2 on an openSuSe 13.1 server.

I initiate an upload task and sitback and drink lots of coffee. The moment comes and the client (laptop) reports that the upload is successfully completed. I then see astrix’s appear in a vertical line as if the client is waiting for something to happen.
The server appears to still think that the upload is busy. The task manager page reports that the upload is in progress (~ 96 or 98% complete). And so it remains for many more coffees.

I see the same behaviour when trying 3 different clients.

What are the steps that I should see? Is there something I should do to complete the upload?

Thanks in advance
Alasdair

[Tom Elliott]

I’d recommend upgrading to 1.2.0.

There was an issue with uploads, though I can’t fully remember what it was. Hopefully that will help you out. In the meantime, the quick fix would be to move the file from /images/dev/<MACAddressFolderName>/ to /images/<imagepathname> from the node that the image is uploading too.

[Alasdair Hatfield]

Thanks for the reply.

I’ll upgrade to 1.2.0 and see if the problem disappears.

I’m not sure about moving the file as the server seem to think that the upload is still busy. (Task Management - task is still in progress)

Hopefully 1.2.0 will solve it.

Alasdair

[Tom Elliott]

Moving the file should be fine. The reason the task isn’t completed is because it can’t link properly to the image. The fact that you’re seeing the “scrolling” asterix’s tells me that the image upload is complete, just it can’t copy the file from /images/dev to /images/<imagename>. Once it performs that feat, the task will complete from the DB. It’s just unable to perform the copy at the moment. You can safely power off the “uploading” machine, perform the move from /images/dev/<macaddress> to /images/<imagepathname>