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    Fog 1.1.2 Cannot Upload - Stuck on Using Hard Disk: /dev/sda

    FOG Problems
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    • C
      Chris Sodey last edited by

      Hello,
      I have one working Lenovo T440s that will upload an image, but when I try to use a T430 with a 256GB SSD it refuses to upload the image.

      Info

      • Trying to upload a sysprepped Windows 8.1 image
      • SSD is a Lite-ON LCS-256M6S
      • Fog compatibility check says I have a GPT table, but I am missing a fake MS-DOS reference
      • Using Kernel 3.15.4 TomElliott (x86_64)
      • I have tried the 3.14.2 TomElliott Kernel as well (64 bit)

      Is this a Kernel issue? What logs should I review? I seem to remember looking at Apache logs in the past, is this still the case to troubleshoot v.1.x.x?

      1 Reply Last reply Reply Quote 2
      • S
        Sebastian Roth Moderator last edited by

        fixparts is a very powerful tool and can cause damage too. So please make sure you read about those things [B]before[/B] you proceed!! The web is full of information about it, e.g. [url]http://www.rodsbooks.com/fixparts/[/url]

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • R
          Ray F last edited by

          [quote=“Uncle Frank, post: 43468, member: 28116”]Upload debug is just another type of task you can schedule for a client. Select your client from the host list, click ‘Basic Tasks’ on the left, then ‘Advanced’ and there you see ‘Upload - Debug’. You’ll end up with a linux command shell. There you can run several kinds of tools like ‘fixparts’ and such…[/quote]

          Thanks, I think I got to the debug screen. I typed “fixparts” and I think its running, then its asking for a filename. How do I proceed?

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          • S
            Sebastian Roth Moderator last edited by

            Upload debug is just another type of task you can schedule for a client. Select your client from the host list, click ‘Basic Tasks’ on the left, then ‘Advanced’ and there you see ‘Upload - Debug’. You’ll end up with a linux command shell. There you can run several kinds of tools like ‘fixparts’ and such…

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • R
              Ray F last edited by

              Hello[quote=“Frank D., post: 36454, member: 26015”]Thanks for your support Tom! We’ve imaged HP computers with a Kingston SSD before, so we know Fog works with SSD.
              I’ve done the upload-debug option, en fixed MBR issues with fixparts.

              Upload now works fine! Hope after this Windows stills boots 🙂
              Thanks again for your help![/quote]

              Hello Frank, Im just new to Fog. I am having he same issue with it being stuck at the /dev/sda and it is with a Lenovo machine as well. Can you post the steps you took to fix it? How did you create and upload debug task? just some specifics. Im using Linux mint as a server.

              I know this is an older post but I hope you will see it. Thanks!

              1 Reply Last reply Reply Quote 0
              • S
                Steven B last edited by

                [quote=“Frank D., post: 36429, member: 26015”]I also got multiple Optiplex 3020. The ones with a normal HDD are working like a charm with FOG (1.2.0).
                But we also got some Optiplex 3020 with a 128GH SanDisk SSD (straight from Dell), and uploading an image on this type of 3020 is not possible. The task keeps hanging on : "Using Hard Disk /dev/sda ", and nothing further happens (same problem as topic).

                Anybody got an idea? I’ve tried almost every kernel available. Image is a Windows 7 enterprise image.

                Grtz Frank.[/quote]
                check the bois. I make the other dives not discoverable and it should work.

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                • F
                  Frank D. last edited by

                  Thanks for your support Tom! We’ve imaged HP computers with a Kingston SSD before, so we know Fog works with SSD.
                  I’ve done the upload-debug option, en fixed MBR issues with fixparts.

                  Upload now works fine! Hope after this Windows stills boots 🙂
                  Thanks again for your help!

                  1 Reply Last reply Reply Quote 0
                  • Junkhacker
                    Junkhacker Developer last edited by

                    as of late, most of my testing has been done with an Optiplex 3020 with a SSD from crucial or the 500GB HD from dell, both have worked without problems. just thought i would mention this so that it would be known that if the problem is specific to SSD’s, it’s not all SSD’s that have the problem.

                    signature:
                    Junkhacker
                    We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                    • Tom Elliott
                      Tom Elliott last edited by

                      It’s not a kernel problem causing issues. Rather, it seems to me, more likely that SSD’s are requiring GPT structures to operate, where normal HDD’s can use either MBR or GPT partitioning schemes.

                      If you’d be willing, you can create an upload - debug task and when at the “command prompt” type fixparts. Write any changes it suggests, and once complete, run fog to upload the image.

                      Hopefully this will help you out, but I don’t know right now. I don’t have any ssd disks to test against.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                      • F
                        Frank D. last edited by

                        I also got multiple Optiplex 3020. The ones with a normal HDD are working like a charm with FOG (1.2.0).
                        But we also got some Optiplex 3020 with a 128GH SanDisk SSD (straight from Dell), and uploading an image on this type of 3020 is not possible. The task keeps hanging on : "Using Hard Disk /dev/sda ", and nothing further happens (same problem as topic).

                        Anybody got an idea? I’ve tried almost every kernel available. Image is a Windows 7 enterprise image.

                        Grtz Frank.

                        1 Reply Last reply Reply Quote 0
                        • Junkhacker
                          Junkhacker Developer last edited by

                          one of my dedicated test boxes is an Optiplex 3020. they work perfectly with fog. what exactly is your issue?

                          signature:
                          Junkhacker
                          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                          • Tom Elliott
                            Tom Elliott last edited by

                            [code]svn co https://svn.code.sf.net/p/freeghost/code/trunk
                            cd trunk/bin
                            ./installfog.sh[/code]

                            Use the above code to download a new “svn” folder if you’ve never done so before. If you’ve done this already run the following to update:
                            [code]cd trunk
                            svn up
                            cd bin
                            ./installfog.sh[/code]

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                            • D
                              Der Baron last edited by

                              Using Optiplex 3010 and having the same issue with the Optiplex 3020

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                              • D
                                Der Baron last edited by

                                This didn’t fix the issue. Still stuck at the Dev/Sda screen. Once I press enter it closes out and says there are no active tasks. Any other ideas?

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                                • Junkhacker
                                  Junkhacker Developer last edited by

                                  no, if you need a program to remote into the server, try putty

                                  signature:
                                  Junkhacker
                                  We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                  • D
                                    Der Baron last edited by

                                    Is there a way to access terminal from [url]http://fog/fog?[/url]

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                                    • Junkhacker
                                      Junkhacker Developer last edited by

                                      [quote=“Der Baron, post: 33274, member: 25074”]Just type that into terminal?[/quote]

                                      yes, these are commands to run on the server

                                      signature:
                                      Junkhacker
                                      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                      • D
                                        Der Baron last edited by

                                        Just type that into terminal?

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                                        • Junkhacker
                                          Junkhacker Developer last edited by

                                          [url]http://www.fogproject.org/wiki/index.php/SVN[/url]

                                          signature:
                                          Junkhacker
                                          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                          • D
                                            Der Baron last edited by

                                            How do you update to the latest SVN? Still pretty new at this. Thanks for the help

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