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    FOG ubuntu image fails to update database

    Scheduled Pinned Locked Moved Unsolved FOG Problems
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    • M
      mashina @Tom Elliott
      last edited by mashina

      @Tom-Elliott

      Yes, it looks like multicast is working correctly. Thank you for the support.

      I also want to add a few details to clarify our setup.

      A few months ago, I was running version 1.15.10. Since we are developing an API-based solution, we decided to upgrade to the latest development branch.

      During the upgrade, I noticed that when the message appeared telling me to visit /fog/management to update the database, no database update actually took place. Instead, the web interface took me straight to the FOG login page.

      If I understood that correctly, it suggests there were no database schema changes between 1.15.10 and 1.6. However, that later led me to question my understanding, because several issues arose afterward, including the one mentioned in this post: “Database Update: Failed.”

      I will add the other issues to the forum soon and link them here.

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      • M
        mashina @Tom Elliott
        last edited by

        @Tom-Elliott Absolutely. I will get back to you in a few hours.

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        • M
          mashina @Tom Elliott
          last edited by

          @Tom-Elliott Regarding the snapin issue: you mentioned that I would not be able to deploy a snapin to a host unless that snapin is associated with the host.

          I may be misunderstanding how these settings work, so here is how I am interpreting them:

          For example, the 5002-PC01 is not associated with any snapin, yet I can still deploy a snapin to the group where this host belongs, and that host successfully applies the snapin.

          Screenshot 2026-03-10 095309.png

          For the group, however, I do not see those association checkboxes. This is a bit confusing because the snapin deployment anyways, is successful for most hosts in that group. Only a few fail.

          Screenshot 2026-03-10 095415.png

          The reason I have not associated the hosts with the snapin is that, in the past, whenever we deployed an image, those snapins would run automatically, even when we did not need them at that time.

          The log on the host with faild snapin deployment:

          ---------------------------------SnapinClient---------------------------------
          ------------------------------------------------------------------------------
           10/03/2026 10.07.27 Client-Info Client Version: 0.13.0
           10/03/2026 10.07.27 Client-Info Client OS:      Windows
           10/03/2026 10.07.27 Client-Info Server Version: 1.6.0-beta.2273
           10/03/2026 10.07.27 Middleware::Response ERROR: Unable to get subsection
           10/03/2026 10.07.27 Middleware::Response ERROR: Object reference not set to an instance of an object.
          
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