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    problème d'enregistrement d'un pc latitude sur fog

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    • A
      abde last edited by

      FRANCAIS

      Bonjour,

      j’ai plusieurs problèmes avec mon serveur de déploiement Fog. j’ai un pc portable dell latitude 5320.

      1- Quand je met mon pc portable en mode RAID On dans “sata Operation” et que je veux démarrer en pxe , il me met “disk not found”

      2- Quand je met mon pc portable en mode AHCI , le pc portable démarre en pxe sans aucun problème mais n’enregistre pas le pc sur le serveur FOG. Aucun message d’erreur n’apparait.

      Auriez-vous déjà rencontré ce problème. Si oui, quelle est la solution pour résoudre ce problème.

      Merci d’avance

      ENGLISH

      Hello,

      I have several issues with my Fog deployment server. I have a 5320 latitude PC.

      1- When I put my laptop in RAID On mode in “sata Operation” and I want to start in pxe, it puts “disk not found”

      2- When I put my laptop in AHCI mode, the PC starts up in pxe without any problem but does not save the laptop on the FOG server. No error message appears.

      Have you ever encountered this problem? If so, what is the solution to solve this problem.

      Thank you in advance

      george1421 1 Reply Last reply Reply Quote 0
      • george1421
        george1421 Moderator @abde last edited by

        @abde No problem. I am happy to answer your questions, we just need to follow the guidance of the developers to keep one problem one thread policy.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        1 Reply Last reply Reply Quote 0
        • A
          abde @george1421 last edited by

          @george1421 je comprend , je ferai un autre post pour les prochaines question.
          Nous avons réussi a faire l’image et retirer les message d’erreur (c’était un problème de sysprep) et la non présence de l’agent fog sur le poste.

          Merci beaucoup de votre aide et je penserai à crée des topic pour les différents problème rencontrer afin d’aider la communauté.

          george1421 1 Reply Last reply Reply Quote 0
          • george1421
            george1421 Moderator @abde last edited by george1421

            @abde said in problème d'enregistrement d'un pc latitude sur fog:

            In addition, the C-type adapter is not recognized for the pxe. Only in usb.

            We are starting to switch into areas that are not within scope of your subject line. The moderators like to keep it to one problem per thread so when/if someone is looking for the exact problem you have in the future they don’t get confused because there are 5 different and unrelated issues in the same thread. “New problem == new thread”

            UEFI firmware is much like an OS in that it will only support known hardware. To support usb-c pxe booting you need to use a network adapter that is supported by the hardware manufacturer. This is a function of uefi and the hardware. You could boot from a usb flash drive into iPXE, if iPXE and FOS Linux supports that usb-c network adapter then you can image with FOG.

            The unclean disk image is because you did not power off windows correctly for imaging. This is a “feature” of windows and not a bug in FOG. If you want to know more about this issue then google “Windows dirty bit”

            You have 3 options here.

            1. Use sysprep to power off the computer.
            2. use the following command to power off the computer. shutdown -s -t 0
            3. Turn off windows fast boot.

            The windows restarted expectidly is one of a number of things.

            1. The most common is that you have the FOG Client installed and you did not disable the service before image capture. You would then turn the fog client back on in the setupcomplete.cmd batch file or via the unattend.xml file. ref:
              https://wiki.fogproject.org/wiki/index.php/FOG_Client#FOG_Client_with_Sysprep
            2. You have a windows driver that expectantly rebooted during WinSetup/OOBE

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            A 1 Reply Last reply Reply Quote 0
            • A
              abde @abde last edited by

              @george1421 In addition, the C-type adapter is not recognized for the pxe. Only in usb.

              george1421 1 Reply Last reply Reply Quote 0
              • A
                abde @george1421 last edited by

                @george1421 Hello George.
                Hello George,

                we had different problem (see attachment)

                the first image was fixed by putting the fastboot (2nd image) in minimal for the capture and for the deployment.

                3rd image during the deployment we have an error message but the deployment still works.

                4th image at the time of starting the pc after deployment, one has systematically this error message.

                Can you help us.

                thank you

                1er https://ibb.co/64HzCjs
                2e https://ibb.co/5cwDhnW
                3e https://ibb.co/sHvxt0z
                4e https://ibb.co/rQPSQDp

                A 1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator last edited by

                  @abde Search the web or the forums for “unclean filesystem” or “dirty bit” and I am sure you will figure things out.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • george1421
                    george1421 Moderator @abde last edited by

                    @abde Yes I do know this problem.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      abde @george1421 last edited by

                      @george1421
                      hello,

                      I have a problem when i boot with my laptop in pxe.

                      I send you a picture with the error message

                      Do you have an idea of the problem

                      https://ibb.co/64HzCjs

                      george1421 1 Reply Last reply Reply Quote 0
                      • A
                        abde @abde last edited by

                        @george1421 I changed the mac address of the registration to that of the PC. For the moment the capture is done. But we do all the tests and we come back to you

                        Thanks a lot

                        1 Reply Last reply Reply Quote 0
                        • george1421
                          george1421 Moderator @abde last edited by

                          @abde See if the dells have an option for Network adapter mac address pass through. For the 5420s we always image them using a WD15 or WD19 dock, but the mac addresses are always unique to the computer not the dock. I don’t know what magic Dell done, but that process has always worked so I never had to deal with this problem.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          1 Reply Last reply Reply Quote 0
                          • A
                            abde @george1421 last edited by

                            @george1421 Now that you mention it, we tried with two pc’s and the mac address on fog was the same. It probably gets the mac address from the usb adapter. Do you have a solution for this?

                            We use dell latitude 5320.

                            Thanks

                            george1421 A 2 Replies Last reply Reply Quote 0
                            • george1421
                              george1421 Moderator @abde last edited by

                              @abde said in problème d'enregistrement d'un pc latitude sur fog:

                              it always puts “Host is Not Registered”

                              This is a different issue and is typically seen on HP computers, not dell. I don’t know the 5320s, we have 5420s on my campus that work well with FOG.

                              In your case what we’ve seen is (at least with the HPs) they use a usb attached ethernet adapter, where iPXE is seeing the pass through mac address from the computer and FOS Linux is seeing the mac address of the usb adapter only and not the pass through mac address.

                              If you are using an external network adapter either in dock or usb attached. Collect the mac address of that adapter. Look in the uefi firmware and get the mac address of the LOM on the computer. Now finally look in the FOG Web UI and in the host definitions for this computer. Look at the mac address there.

                              What device does the mac address that is defined in fog host definition match?

                              Also tell me about how your computer connects to the network and if your computer has a built in ethernet adapter, the 5420s do have a built in network adapter.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              A 1 Reply Last reply Reply Quote 0
                              • A
                                abde @george1421 last edited by

                                @george1421 We have managed to update the kernel. We tried to save it, no error. It goes up on fog. However, after the registration, on the pc it always puts “Host is Not Registered”.

                                Is there any other update to do?

                                Thank you for your help

                                george1421 1 Reply Last reply Reply Quote 0
                                • A
                                  abde @george1421 last edited by

                                  This post is deleted!
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                                  • george1421
                                    george1421 Moderator @abde last edited by

                                    @abde I know its confusing but you will need to follow the manual update process as I mentioned before. This is due to a change on where the files were stored after FOG 1.5.9 was released. They were moved from being hosted on the fogproject web site to github. FOG 1.5.9 doesn’t know how to find them yet on Github. FOG 1.5.10 (that will be released in a few weeks) will know how to get the most recent kernels.

                                    Let me ping one of the developers to see if there is an option here without going down the manual path. I’ll let you know when I get a response.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                    A 2 Replies Last reply Reply Quote 0
                                    • A
                                      abde @george1421 last edited by

                                      @george1421 Hello

                                      I update manually the kernel on fog interface but i only see the oldest version of kernel (4.19.145) but the latest version is 5.10.71.

                                      I send you some pictures after the installation of the kernel.

                                      https://ibb.co/V2BWyGc
                                      https://ibb.co/yFqg5x7
                                      https://ibb.co/BBrc2Fk

                                      george1421 1 Reply Last reply Reply Quote 0
                                      • george1421
                                        george1421 Moderator @abde last edited by

                                        @abde The reason why I ask is because your picture seems like a condition where the FOG server can’t reach the internet to access the actual kernel information like in the picture below.
                                        fog_update.png
                                        In your picture it only shows the static text above the red box.

                                        Lets have you follow the manual upgrade instructions to download the updated kernels and place them on the fog server.

                                        Manually download the 5.15.x release of x64 and x32 bit kernels from here: https://github.com/FOGProject/fos/releases

                                        You want bzImage and bzImage32 these files go into the FOG server at /var/www/html/fog/service/ipxe directory.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                        A 1 Reply Last reply Reply Quote 0
                                        • A
                                          abde @george1421 last edited by

                                          @george1421 said in problème d'enregistrement d'un pc latitude sur fog:

                                          As I asked you before, is your FOG server isolated from the internet by a web proxy server?

                                          The server Fog is not isolated from the internet by a web proxy server

                                          george1421 1 Reply Last reply Reply Quote 0
                                          • george1421
                                            george1421 Moderator @abde last edited by

                                            @abde As I asked you before, is your FOG server isolated from the internet by a web proxy server?

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                            A 1 Reply Last reply Reply Quote 0
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