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    Client won't upload image

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    FOG Problems
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    • S
      Steve Ropiak
      last edited by

      Hmm, if the computer has successfully uploaded shouldn’t the next step be deploy? What happens when you try to deploy this image?

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      • G
        greg gallagher
        last edited by

        When I try to deploy it to my other client I get the “unable to locate image file for <image> sys.img.000” message as if the image is not uploaded to the FOG server. I don’t think it is actually uploading the image, because I would think the wait time would be much longer than it was…This is why I tried to manually put the image on the server, to see if it was the uploading or the deploying that was the problem. I believe it is the upload.

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        • S
          Steve Ropiak
          last edited by

          Haven’t done any in a while, but I think an upload can take several hours depending on the data. If you look in /images on the fog server, what do you see and how big is it?

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          • G
            greg gallagher
            last edited by

            Is the path for the images folder fog_0.32/packages/tftp/fog/images? Am I checking the right place? The only thing there is “init.gz”

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            • S
              Steve Ropiak
              last edited by

              On my server it is off of the root folder, or /images

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              • G
                greg gallagher
                last edited by

                Okay I went to that folder and in it is a folder titled “dev” with nothing in it

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                • S
                  Steve Ropiak
                  last edited by

                  OK, so based on my limited knowledge here is what I think is happening: The imaging of the client completes to the temp area, but the tftp from the temp area to /images is failing. I know there are lots of posts and help in the Wiki on that so I’d suggest searching for tftp failures or errors for some troubleshooting ideas.

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                  • G
                    greg gallagher
                    last edited by

                    If I go into the tmp folder under root, it is the same as the images folder. There is a folder titled “images” and within it is an empty folder titled “dev”. I don’t think it is uploading the image at all. Is there a way to verify communication between the server and client? I can ping the server successfully, but is there anything else?

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                    • S
                      Steve Ropiak
                      last edited by

                      I think the temp folder is dev in /images. Try looking in thete. Refer to this for some tftp troubleshooting [url]http://fogproject.org/wiki/index.php?title=Unable_to_connect_to_TFTP[/url]

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                      • G
                        greg gallagher
                        last edited by

                        Thank you for all the help. I remember checking this multiple times before I started my own thread, but it turns out I wasn’t editing the root version of the config.php file. I just changed it to match my password, and I will update you on if the image was uploaded successfully tomorrow. Thanks again.

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                        • G
                          greg gallagher
                          last edited by

                          I just started the upload, and when the task started, the client I am uploading from immediately restarted, and now it keeps restarting itself about 30 seconds after start up…

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                          • S
                            Steve Ropiak
                            last edited by

                            Let me see if i understand correctly, you started an upload, the client rebooted, now the client just keeps rebooting. Is it still trying to load the PXE boot when it boots or is it trying to boot from the local disk?

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                            • G
                              greg gallagher
                              last edited by

                              The machine I am uploading the image from has never been set to PXE boot, it just boots locally. I am trying to upload the image from that machine, and then PXE boot it on a second client computer. Just got in this morning and it is still rebooting, and there is still nothing in /images

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                              • S
                                Steve Ropiak
                                last edited by

                                I guess I am still a bit confused. When I upload an image I create the task in Fog for that host, then PXE boot the computer to load the Fog client and execute the upload task. On our desktops (HP) I just use the F9 key at boot to select PXE as the boot method. At the end of the upload process the desktop shuts down.

                                Once I have the image uploaded to Fog, I create a deployment task for the destination hosts and set them to PXE boot (using F9) so that the Fog client loads and the image is deployed. After the image is deployed, the computers reboot.

                                If you don’t PXE boot the computer to Fog, what method are you using to upload the image?

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                                • G
                                  greg gallagher
                                  last edited by

                                  Looks like I was the confused one, I never tried to PXE boot to fog with the client I wanted to upload. Image is uploading now. Thanks again for all the help.

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                                  • S
                                    Steve Ropiak
                                    last edited by

                                    You are welcome. I’m happy to help. Good luck with Fog. It’s a great solution.

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                                    • G
                                      greg gallagher
                                      last edited by

                                      I was able to get the image to download to the client, but when it boots and I select boot from hard drive, it boots and opens start-up repair. I tried to have it fix the problem, but every time I boot it goes back to repair. Suggestions?

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                                      • S
                                        Steve Ropiak
                                        last edited by

                                        Is it Windows 7? Did you run sysprep prior to imaging? Which sysprep options did you use?

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                                        • G
                                          greg gallagher
                                          last edited by

                                          Do I run sysprep on the machine I am uploading the image from? I’ve been looking for a good guide on how to do it, and I found this…

                                          [url]http://theitbros.com/sysprep-a-windows-7-machine-–-start-to-finish/[/url]

                                          Do I need to foollow all of these steps prior to upload?

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                                          • S
                                            Steve Ropiak
                                            last edited by

                                            You can get really fancy and use the Unattend.xml file, but we prefer the simple approach. There are many ways to do this, here is what works for us:

                                            1. Load Windows, applications, patches, drivers, etc. on master
                                            2. Run sysprep /oobe /generalize (Computer will shut off at the end). You’ll find sysprep in C:\windows\system32\sysprep fiolder.
                                            3. Create an upload task in Fog for this computer
                                            4. PXE boot the computer to upload the image

                                            After you deploy this image to a host and reboot, the computer starts by running the mini setup. It ends asking for a computer name, etc. Just like it is new from HP or Dell.

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